MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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323 results found
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tutorial
Add an option to quit the tutorial. I clicked it thinking I'd be able to back out, and now I'm stuck in the tutorial with no way to exit. Even exiting the application brings me right back to the tutorial when I load up again. I've played for decades, and in no way need a tutorial. I just want to play
1 vote -
THE SHUFFLER IS RIGGED AGAINST YOU
THE SHUFFLER IS BROKEN AND NO ONE CARES IN THE LEAST I CAN SEE ONE OR 2 BAD HANDS BUT 7 HOURS OF CONSTANT CHANGING DECKS TRYING TO GET THAT ONE AND I MEAN ONE GOOD HAND IS NOT JUST A CONSIDENCE. I REFUSE TO BELIEVE THAT THE DEV TEAM ACTUALLY CARES ABOUT THE PLAYERS. IT LOOKS LIKE THEY ONLY CARE ABOUT HOW MUCH MONEY YOU SPEND ON THIS RIGGED CARD GAME. IVE FOLLOWED NUMEROUS WINNING DECK LISTS AND THEY NEVER SEEM TO WORK FOR ME UNLESS ITS A BOT GAME. THEN IT SHUFFLES GREAT 100% OF THE TIME BUT…
1 vote -
Bug report: Thought Partition displaying inaccurate opponent hand information
- Steps to reproduce.
Cast the card Thought Partition, targeting your opponent.
Choose any card in their hand that they have a single copy of. (At least, those are the circumstances under which I encountered the issue). The card's cost is correctly changed to {5} and the color is correctly changed to white. At this stage, the displayed information about the opponent's hand is as expected.
Wait for them to draw a SECOND COPY of the chosen card. (At least, that's how I encountered the issue).
The opponent casts the second copy of the chosen card, paying its unmodified cost.
At…
1 vote -
Update Problems
Twice now I've been force to update the game, only for the game to become unplayable. I updated my game yesterday, and it was the first time I could play the game in weeks. I just now tried to play (literally less than 24 hours later), and had to update again. And now I'm getting the previous problem that stopped me from playing the game before. Whenever I click play, I get an error "can't update data".
2 votes -
The User Interface is degrading with each update!
It feels like every time I launch this game, no matter what platform it is on, The user interface has just gotten a little bit less functional.
First, the tutorial wisp began to show up every single time I returned to the Home screen. This happened in the Epic Launcher, and on Mobile, and on Steam.
Then a short while after that, I found that the menu for selecting my Deck Type in the builder is now hidden behind other parts of the menu and cannot be clicked...
Then a little while later, I found that I now also cannot…
3 votes -
Bugs
Game is trash.
3 votes -
Cards are appearing face down in hand and when scrying. You can view the cards if you right click on them
Cards are appearing face down in hand and when scrying. You can view the cards if you right click on them. Playing on PC
2 votes -
Tutorial BS
I am now stuck inside the tutorial for this game. I have played magic for 25 years and Arena since it came out. I do not need the tutorial and refuse to sit through it AGAIN due to your glitches. I will play once you add a way to skip it.
3 votes -
Asset error detected
App gets stuck in a loop trying to log in. Gives me an "asset error detected" message asking me to restart the launch. Using a samsung galaxy s21 5g. All software upto date. Tried reinstallation several times.
1 vote -
Black screen on log in, have to close the App, unable to log in
Black screen, unable to provide any input.
2 votes -
Invalid email
I am attempting to create a new account on MTG Arena. When I put in my email address ending in @gmail.com, it says it is an invalid email. I tried with my second email and that also said invalid. These are my email addresses I use everywhere. Why is this happening?
2 votes -
Forbidden
Bonjour, j’écris ici car aucune solution n’a encore été trouvée. Depuis plusieurs semaines je ne peux pas me connecter à mon compte malgré un changement de mot de passe, avoir désinstaller et installer mtg arena sur mobile. Une message d’erreur s’affiche : un problème inattendu est survenu (code d’erreur forbidden). Veuillez réessayer. Connaissez vous le problème et savez vous comment le résoudre ? Merci d’avance.
1 vote -
2 votes
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Permanent Arena connection loss
After starting the color challenge and beating the first green challenge, the game crashed and is now on the ‘Connection Lost’ screen. It works fine if I log out, but if I log back in, I can’t get into anything anymore and it boots me back to the ‘Connection Lost’ screen. I only just started playing Arena yesterday so I could get better at playing MTG and I’m upset that I can’t do anything to fix it. I play on iOS (which is probably the first problem right there), and have only played the tutorial, opened the packs from my…
1 vote -
ponder
After Ponder resolution reword "Decline" with "Draw". Sometimes can be confusing
1 vote -
"Show Phases" Option Not Working
After I switch accounts by logging out from the MTGA client and signing into a different one I am unable to see phases as the options disables itself. When I go to click on the option to show phases, it disables itself once I click out of the menu.
3 votes -
Problema de acceso
NO he podido encender el juego desde hace 2 días, ya he instalado y reinstalado, añado el último Log. Por favor ayuda.
Los archivos locales tardan tanto en reunirse que se congela y no se puede encender. Desde el domingo pasa esto.1 vote -
Vaan, Aspiring Sky Pirate shows up as Captain Lannery Storm in deck list.
BUG: I have selected my Vaan, Aspiring Sky Pirate card to put in the deck. In the deck it says Captain Lannery Storm. Mouse over shows Vaan.
1 vote -
Android display issue. - reconnect
The screen is full of polygons, this is the second time this happens to me. I don't know about last time, but this time I'm sure it was following a reconnection following Network problems.
2 votes -
pack opening alternate art styles are always marked as 'First'
The pack open interface has a small bug.
When opening an alternate card style it is marked as 'first' even if you have 4X of that very style .1 vote
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