MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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199 results found
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Visual bug for Sagas with 4
When I was playing the Hobbit premium draft, my opponent played this enchantment which puts elves in play every landfall. In the visual display when you click it, it only shows 3 for it's sagas making me believe that I can wipe board on the second counter. However it has 4 for it's sagas. I lost my match because of this
1 vote -
View Battlefield after game not working
I often use the “view battlefield” button after a battle. I have never had an issue with it except for the last three times that I have tried, it just ends the game instead of viewing the battlefield. This is especially frustrating because it is usually after a very long game and then my opponent pulls out some crazy move that prices a bunch of stuff and changes everything and wins the game. I cannot understand what happened if I cannot view the battlefield!
I don’t know if a recent update broke the button, or what, but please fix it.
…
2 votes -
Bizarre disconnect situation
PC Windows 11 - game canceled by timeout
Disconnected after game loaded but before cards in hand displayed. So, my opponent could not do anything - is there no way to detect an actual disconnect from AFK?1 vote -
March of otherwordly light - stuck
I've got stuck in a game when using March Of Otherwordly Light. Selected an X, game asked to optionally pick white cards for exile. At this point I wanted to cancel that move. Pressing cancel, unselecting white card, undo, everything got stuck. I've ended up in a queue of timers. Game claimed that I'm not doing anything. I couldn't cancel this operation, couldn't play the card, everything got stuck. Had to quit the match.
1 vote -
Formatting of the “stack” on the right cost me a game
Formatting of the “stack” on the right cost me a game. My opponent played a fight spell that gives their creature a plus one plus on counter on their creature second most to the right from my perspective (they had a lot of creatures like 6 or something) and the creature all the way to the right had increment. So when they selected their creature the arrow showing which one was selected got covered by the stack on the right and since the increment happened first it appeared that they selected the increment creature which would not have been powerful…
2 votes -
The Marvel theme plays in the background of the "Packs" screen continuously after rotating to the Hobbit
I'm running Arena through Steam on Mac OS. Regardless of the pack you hover over or the gaming switching to The Hobbit, the Marvel theme plays in the background at a slightly less volume than the other themes but it is loud enough to start drowning out the other themes that are playing.
There are no work arounds or special steps need to reproduce this, simply open the Packs screen and you'll hear it in the background.
1 vote -
Client download 1,5 Gb everytime I switch account
If I log out and then log in with another account, the client downloads a new data package each time.
1 vote -
mastery pass
I payed the 3.400 gems for the hobbit mastery pass and didn't get the rewards, but the gems were substracted from ma amount of gems
1 vote -
Stacked / Attached cards menu no longer works
I have an equipment based deck which stacks multiple equipment cards on a single creature. As of the recent update, this is now causing issues. I am on Windows.
In the screenshot attached, I had Danitha, Benalia's Hope attached with:
- The Aetherspark
- Barrow-Blade
- Swiftfoot BootsI was attempting to use the Aetherspark's abilities. But the attached cards popup was completely blank. I wasn't able to select or use the abilities of any of the equipment. It did also make Barrow-Blade expand in place under Danitha.
1 vote -
Get rid of marvel and mutant turtle sets, or have a setting to switch to universes within counterparts (e.g. omen paths) client side.
Get rid of marvel and mutant turtle sets, or have a setting to switch to universes within counterparts (e.g. omen paths) on the users side.
My entire group had to leave arena until hobbit came out
1 vote -
Connection lost when trying to log in
Connection lost when trying to log in all the time, I was playing a game an hour ago and the game stop responding.
Any idea if I cant log out from outside the game? Maybe that works1 vote -
Demonic tutor restrictions clarification
Demonic tutor is improperly tagged as only being banned in unranked brawl with the problem that it cannot be added to competitive brawl decks. Chrome mox too is banned in casual brawl and has the same written permissions regarding the casual/competitive brawl queues as DT but unlike DT it can be played in competitive
1 vote -
Main Menue Overlay in-game
Main menue overlay in-game.
1 vote -
App locked in landscape mode - Setting to fix?
According to guides online, there’s supposed to be a portrait mode, but the iOS app only allows me to use it in landscape. Even if I lock screen orientation and re-enter the app, it returns to landscape mode. Could we have a setting to manually set the orientation to portrait so we could bypass issues like this?
1 vote -
Doppelgang x=2 on the coming of galactus and unholy annex make the game crash hard.
Doppelgang x=2 on the coming of galactus and unholy annex make the game crash hard.
On the resolve, at the creation of the four elements, the game crashed on pc.
tried to reload it 4 times, went back to the same state until all my timeouts passed.
Then I could rejoin the functionning game, losing both my destroy targeting (my turn was passed).
and losing the game... fun1 vote -
Shrines not tracking older shrines for ETBs
I played The spirit of oasis with Go-shintai of the lost wisdom and sanctum of the calm waters but only drew 1 card. Is this how its supposed to work? All the cards are shrines but they don't trigger off each other.
1 vote -
Decks view image error when hovering over with mouse
Hey Folks,
In the 'Decks' window view, when I hover over a deck, it shows it slightly open, then when I click on it and keep the mouse over the deck, there a glitched animation where the avatar and sleeve preview is cutting through the lid of the box. when I hover away with the mouse, the glitch is gone, but comes back when I hover back over.
1 vote -
Game will not load in after new update
Ever since the recent update, my will not load in past the initial loading screen. I even uninstalled and reinstalled the game and still nothing. It will load for a while and then say "an error occurred, please reconnect or restart". I restart the game, same thing happens. Please help.
1 vote -
Game is stuck in the loading screen after I submit my deck
When I select my deck for playing Starter Deck Duel, and click on the "submit deck" button, the game gets stuck in the "connecting to server" loading screen. At first I tried waitng, but after 5-ish minutes my patience ran out and I restarted the game. It happened multiple times since - never on other gamemodes, just the starter deck duel, but it happened consistently there. I tried repairing the files, but nothing changed.
(The attached log file is from after the restarting, when I was looking for the bug-reporting option)1 vote -
Valgavoth Avatar appears cropped
Valgavoth Avatar appears cropped at the end of matches. I hope you can fix it! Thank you!
1 vote
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