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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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1160 results found

  1. I didn't get my level 36 mastery pass reward

    I didn't receive the rewards for my level 36 mastery pass reward (the orb and card style). Note that I previously missed out on two other mastery pass rewards, levels 34 and 35.

    9 votes

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  2. Unable to play Jump in!

    Cannot resign a deck in "Jump In!" mode, the activated button says "home" which just takes me back to the main screen & i am never able to play the mode.

    Additionally i have no ability to resign the current deck that i am stuck with.

    This problem persists both on windows and Android.
    Uninstall & reinstall on both platforms does Not resolve the issue.Cannot resign a deck in "Jump In!" mode, the activated button says "home" which just takes me back to the main screen & i am never able to play the mode.

    Additionally i have no ability…

    19 votes

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  3. Sideboard still bugged in BO3

    BO3 sideboarding still bugged.
    How to reproduce:

    During a BO3 match, quit the game or encounter "waiting for server", which forces you to close the game. Reopen the game, during sideboarding you cannot put sideboard cards in your deck. Happens on both PC and iPad.
    Has been an issue since release of BLB.
    Version: 2024.39.11.6464.1084505

    13 votes

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  4. starter decks loaded withour rarers

    After logging in today I had the new starter decks. Weirdly the orzhov and boros ones loaded in without names. More importantly they were without the rares. Now I currently own these rares from earlier sets. But that just means that I am punished for being a returning player. That seems unfair.

    Everyone should get all the cards in the starter decks. IDK if this was intentional or accidental. But I am deeply annoyed.

    7 votes

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  5. Waiting for the Server for modify a deck

    When I select a specific deck to modify it, Arena is stuck on "Waiting for the Server". This does not happen with other decks.
    The list of the deck is attached.

    17 votes

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  6. Error server

    i launch the client but i cannot log in becuase im not able to get collection or there was a problem when communicating with the server: Network Error.

    8 votes

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  7. Lost my mastery orb

    So I spent my mastery orb that I got from shop on a red enchantment room for the new duskmorne set and it used my orb and never even gave me the enchantment room I had to craft it myself and still lost my orb I'm very upset about this my username is monster00315

    6 votes

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  8. Sideboard not displaying / displaying incorrectly.

    All decks, all formats, viewing previously built decks or creating new decks; the sideboard is not displaying correctly.

    Examples: Shows "15 cards" in the subtitle of 'Sideboard'. Only displays 4 cards.

    24 votes

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  9. mazemind tome

    buying the cardstyle for mazemind tome does not appear in the collection.

    5 votes

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  10. Receiving gems for packs when rares are still available (Pioneer Masters)

    I am receiving the 20-Gem card for having collected all the rares when there are 6 that I have not collected any of:

    Hallowed Moonlight
    Part the Waterveil
    Dark Petition
    Radiant Flames
    Rakdos's Return
    Unexpected Results

    All 6 show on the Card Image Gallery as being available in MTG Arena Store Packs.

    I initially received 5 of the 20-Gem cards since I was opening 10 packs at a time. I didn't think I had collected everything, so I tested it again by opening only 1. I used the "Repair Game File" function and tried once more with a single pack,…

    4 votes

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  11. Tri lands cube draft

    Tri lands cube draft.

    If you try to use Tri-Land in a cube draft, it will look like this image and you won't be able to use it.
    Refund the participation fee. I did draft Golos, but I can only make all five colors with my two tri lands.

    6 votes

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  12. Fetch land styles messed up

    Looks like the card styles on MH2 fetch lands are messed up

    4 votes

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  13. "INVALID DECK: Deck Validation Failed."

    Crafted cards for a brawl deck, now when attempting to play the deck I receive the error listed above. I did craft wildcards to make this deck, so I would hate to think those cards are wasted now.
    I've attempted changing some of the cards around to make certain it wasn't related to a certain deck weight bug from a month back.

    15 votes

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  14. Bloodletter of Aclazotz and rush of dread instant kill

    this card combo is another exploit of the Bloodletter which should be banned from all play. It's basically 4 swamps to instant kill an opponent.

    5 votes

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  15. Mastery Pass paid rewards not received

    Have not received packs from from the mastery pass reward pass for multiple levels . Have previously contacted customer service but issue still unresolved

    7 votes

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  16. Nyx lands parallax styles not working

    Since the Duskmourn update the parallax styles for Nyx lands are not working. If I select the non-parallax version, and "apply styles" it "changes" into a version that has a black strip for the text background, but is still not parallax.

    7 votes

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  17. sideboard

    Sideboard-view on iOS is broken after latest update. You can see 7 cards and nothing after that. 🙄
    It's annoying. Fix it. It's impossible to build BO3 decks because of it.

    25 votes

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  18. Does not get the Rewards from the Mastery Pass

    Today I did not receive any reward from the Mastery Pass.

    7 votes

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  19. golden pack bug

    Hello, I purchased some packs today for FDN release and went to go open the golden packs that I received and I shortly started getting all gems in the rare slot, but I still have standard legal rares(with the ?booster tag) that are unowned, at 74% complete for standard rares. I'm assuming this is a bug as I thought golden pack duplicate slots protection went same set/rarity-> standard legal/same rarity -> alchemy legal/same rarity-> then gems.

    Edit: this was on android mobile using the open 10 packs button on the golden packs.

    3 votes

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  20. Gold issues

    Have some gold in account. When I completed the level in masterypass that gave 2000 gold, my gold was reset and I was left with only the 2000 received from MasteryPass

    7 votes

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