MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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1345 results found
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Lands not appearing in sealed
When rebuilding my sealed deck no land options present themselves and the old icon for lands just pulls up my battles I opened.
24 votes -
Missing lands in draft when changing deck
When changing your draft deck in premium draft for March of machine the lands are replaced with battles. I am unable to add leave to my deck making it impossible to continue with the draft. Searching for basic lands in the deck builder also produces no results. When clicking on the mountain icon it just loads battles and no basic lands.
26 votes -
mythic rare mastery reward not credited
- Achieved Mastery Level 8 for Wilds of Eldraine
- PC
- Did not receive either of two mythic rare wildcards I earned
- Should have received two mythic rare wildcards
This isn't the first time this has happened
6 votes -
Missing dual-color starter decks
I am missing all of my dual color decks except red/white after the update 7/19/23.
11 votes -
Individual card rewards
No longer getting individual card rewards with victories since the update.
9 votes -
Favorite copy not working after latest update
As of the October 10th 2023 update, my favorite set/ art isn't saving. I have Dracula lands and they have been marked as favorites since it became a thing. They aren't maked anymore. I go through and add them as favorite. As soon as leave the game and come back they are back to default. Other cards aren't saving either( Thalia). Pictures are all favorites selected, relaod game and not selected again.
6 votes -
Pact of Negation is Explorer legal
PoN is not legal in Pioneer. Also, Gatherer says is banned in Explorer (for some reason)
6 votes -
Alchemy: Phyrexia
Bug with Alchemy: Phyrexia pack contents. Alchemy packs are not supposed to give Rares from the main set until you're rare complete in the Alchemy set. As you can see from attached screenshots, I open a Koth in an Alchemy pack, then immediately screen shot my Alchemy: Phyrexia collection, which shows I'm still missing 14 rares. The next two screenshots show me opening a Vraan and Phyrexian Arena, and then another Vraan, despite still not being Rare complete in Alchemy: Phyrexia.
19 votes -
The new July starter decks and their cards are not getting added to deck list and collection
The newly added starter decks not getting added to account.
Recreate problem: play and get a win with each new dual colour deck.
One deck was added and the others were not. I tested on a second account and nothing at all was added there.I can't provide files, playing via GFN.
11 votes -
Missing Starter Decks
I created my account July 16, 2023 to play on my Windows PC.
The starter decks in photo1 and photo2 are the deck I got access to upon completing the start quests.
After updating the game on July 18, 2023, the decks available to play in the Starter Deck Duels changed from the previous in photo1 and photo2 to the ones shown in photo_3.
Current Version: 2023.28.0.4634.1015823
The issue is that the new decks, in addition to the cards in them (exception: duplicate cards from previous decks/packs and High-Flying Valor Starter Deck), are not in my…
12 votes -
Can’t put Lands in my deck!
I’m playing in MOM sealed and I went to change my deck and I can put basic lands in my deck. The suggest land button and basic land cards aren’t here. When I initially built my deck it auto filled my deck with lands, but when I changed the deck I no longer can put lands in my deck. I’m very frustrated I’ve been messing with this for like 30 min. Can I please just get a refund or sealed token? I hope this gets fixed I only play limited.
22 votes -
Favourite cards not being remembered
I installed arena on a new PC and it never remembers my favourited cards. Even if I set favouerite lanfd cards, log off and log back on, the game does not remember the favourited land .
5 votes -
Favorite Land Card Styles not working
When I am looking at the deck builder, it allows me to select the default land styles when building a deck. However, my choices aren't saved when I reset the client. It just goes back to the way it was before I selected the styles.
6 votes -
Deck Builder Lands
When trying to build a new deck in the Arena Mobile App on iOS, when you filter for lands, instead of lands options coming up, I keep getting my collected battles (and, only some of them). It works find on desktop, but this has been an issue for me on mobile since yesterday’s update for the MOM release.
20 votes -
Battle filter
LANDS AND BATTLE CARDS HAVE BEEN SWITCHED IN THE FILTER MAKEING IT IMPOSSIBLE TO FIND BASIC LANDS IN THE DECK BUILDER
20 votes -
Search filter extremely slow when the deck is in full screen
the search filter extremely slow when the deck is in full screen. It works fine however when the deck takes the half bottom of the screen and the cards available in the library take the upper half of the screen.
The filter normally takes less than a second.
It takes 5 seconds to filter a 60 cards deck
It takes 10 seconds to filter a 100 cards deck.5 votes -
Bug
There is no way to select lands in deck building anymore
17 votes -
Missing starter decks
I am currently missing several of the dual-color starter decks. Could someone in support please restore the missing decks?
16 votes -
Lands can’t be seen in making decks
When making a deck, lands cannot be browse to be chosen
19 votes -
新セットイクサランのプレミアドラフト
プレミアドラフト券で参加したプレミアドラフト中に加工鋳造所が流れてきてピックしました。
しかし使用できないためプレミアドラフト券、またはジェムでの保障請求を申請します。3 votes
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