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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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658 results found

  1. INCORRECT RULES INTERACTIONS

    Starscrape Cleric and Bloodthirsty Conquer goes infinite, cannot be stopped or interrupted, breaks play. Instant end of game.

    2 votes

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  2. Apply Styles with 5/10 Update

    The Apply Styles in deck building screen now changes basic lands in existing decks to the default style of the basic lands.
    If you use different basic land styles in different decks, the Apply styles button now changes all the lands to the one default you have set.

    3 votes

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  3. Unintentional interaction

    Marauding Blight-Priest and Bloodthirsty Conqueror interact endlessly till defeat.
    Playing on steam pc

    6 votes

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  4. Umori, the Collector Bug

    When I try to build a brawl deck using Umori as a companion the client treats Umori as part of the deck requiring all cards to be creatures, contrary to the erata that says companions begin the game outside the deck. My deck is intended to be a deck full of artifacts only some of which are artifact creatures.

    2 votes

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  5. Fetch Land Retro Style missing

    Multiple copies of Retro Fetchlands that I had purchased are no longer in my collection.

    3 votes

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  6. Mythic rare cards allowed in historic pauper

    Playing midweek magic historic pauper. Supposed to be commons only, but I play someone who has “Soul Warden” in their deck. I don’t remember that being a common. Go to create it/add to my deck - classes as “mythic rare”. Even if the card was considered common at one point, if it’s mythic rare now it shouldn’t be allowed in a deck that’s all commons.

    2 votes

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  7. Desert cenote not let you choose the color

    I played a first Desert cenote and its trigger ability did not proc. So i couldnt choose the colors i wanted.
    There weren't any replacement effect in the board or pile.
    I played a second one that didn't never proc.
    Then a third that did.
    I have no idea of what happened.
    See my log

    2 votes

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  8. Foundations Brawl deck for Betor Ancestor's Voice has

    Foundations Brawl deck for Betor, Ancestor's Voice has Swords to Plowshares as unable to be used and not in my collection. When I check my collection, I only see the ability to craft the rare version from Mystic Archives but the uncommon version that was supposed to be part of the purchase is not there.

    3 votes

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  9. Card style button

    So apparently yall removed that super-simple card style button next to the crafting button and we have to search for the cards we want to change the style? Yall are dumb. Bring it back.

    93 votes

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  10. incorrect vault progress

    Opening packs of Aetherdrift frequently gives less vault progress than it should. This is easy to detect as I already have 100% of the commons in the set, yet frequently receive only 0.2 or 0.3 progress when opening a pack. This particularly seems to happen when I open two uncommons that I already have 4s of - meaning that I am losing the progress for them as well.

    For example - the pack that I opened just before obtaining this logfile contained 4 commons (plus 1 common wildcard) that I already had 4 of each, and 2 uncommons that I…

    4 votes

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  11. Banning Hare Apparent or token abusers

    Ban Hare Apparent or cards that do crazy things with tokens. Baylen the Haymaker and other such cards just allow one player to basically play solitaire while the other player is forced to sit unless they want to concede the match.

    7 votes

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  12. Unable to play Jump in!

    Cannot resign a deck in "Jump In!" mode, the activated button says "home" which just takes me back to the main screen & i am never able to play the mode.

    Additionally i have no ability to resign the current deck that i am stuck with.

    This problem persists both on windows and Android.
    Uninstall & reinstall on both platforms does Not resolve the issue.Cannot resign a deck in "Jump In!" mode, the activated button says "home" which just takes me back to the main screen & i am never able to play the mode.

    Additionally i have no ability…

    25 votes

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  13. Suggest adding Foundations Jumpstart cards to expansions in deckbuilder and collection viewer

    I appreciate the quick action to alleviate user issues on the launch day of Foundations Jumpstart.
    When I use the collection view to see my new cards from Foundations Jumpstart, I am unable to select an expansion view that shows these cards. The powerful filter does not have Foundations Jumpstart in the expansion list. Also, while I know I have some Foundations Jumpstart cards that are appearing as new cards, for now, in my collection view, none of the other expansions that are similar lead to filtered results that show these cards. I can turn on Foundations itself (the main…

    7 votes

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  14. Lae'zel, Illithid Thrall art style won't apply in Brawl as Commander

    Lae'zel, Illithid Thrall art style won't apply in Brawl deck as Commander.

    When you set Lae'zel as the Commander it asks you to pick a color for deck building but the game will take away the full art style and you can't set it.

    1 vote

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  15. Card style

    I recently purchased the card style for "Mazemind Tome "at the store, but it is not being applied. Since I used gems to make the purchase, if you do not intend to fix this bug, I would like an immediate refund.

    7 votes

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  16. All foundations packs I open give gems in the rare AND mythic slot.

    All foundations packs (I have not tried others) I open give gems in the rare AND mythic slot, I am nowhere near full collection, at least 20 times straight this has occurred. This does not even come close to the value we are spending, hopefully when you fix this very obvious bug you will compensate everyone. NO WAY this is normal.

    1 vote

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  17. Commander not Redeemable

    I am really excited to try out this Tarkir set for Brawl/Commander, but I noticed that the legendary creatures that come the precons (like Betor, Ancestor’s Voice) are unavailable to unlock with wildcards. You can view it in the collection tab, but you can't actually have them which I feel dismisses the point of them being there in the first place. It wasn’t like this before for other precons commanders, so I just wanted to know why that is the case this time around.

    2 votes

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  18. Jeganta ban doesn't give the correct number of wildcards

    After the Jegantha ban in explorer I didn't get the correct number of widcards, i have 2 copies of it (one from IKO and one from MUL) but only got 1 rare wildcard
    other players are reporting the same issue here:

    https://www.reddit.com/r/MagicArena/comments/1hfr6b9/anyone_else_get_less_rares_than_they_should/

    5 votes

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  19. card collection bug

    server not loading card collection from pc and not starting the game

    8 votes

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  20. I crafted a deck with a mythic Soul Warden, then tried to add common Soul Wardens, and now all my decks have vanished.

    I crafted a deck with a mythic Soul Warden, then tried to add common Soul Wardens, and now all my decks have vanished. Logs uploaded.

    1 vote

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