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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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1820 results found

  1. 83 votes

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  2. bug deckbuilder

    The bug is that even tho my deck is set up as a traditional Strandard Game, I'm stuck with the Bo1 6 cards sideborad. I can add card to my sideborad but they don't show on the Hus, I can't remove them or make any changes. Drop you the pics. Thanks for fixing

    8 votes

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  3. deck builder mode

    The side boards (of all of my decks) are not showing in full on the deck builder mode and therefore I cannot edit them

    7 votes

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  4. Call a surprise witness cardstyle not given

    Call A Surprise Witness style not awarded from MKM Story Festival

    I was not properly awarded the alternate card style for Call A Surprise Witness from the MKM story decks festival, despite the reward being listed as given out just for entering the festival.

    11 votes

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  5. 72 votes

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  6. Cannot create new deck after starter decks added to my collection

    After the starter decks were added to my collection, I cannot create a deck because I now have 107/100 decks, even though supposedly starter decks don't count against my deck limit.

    Why not just remove deck limits altogether?

    3 votes

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  7. 73 votes

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  8. Edit deck gets stuck in "Waiting for the server"

    Can't open a Deck to edit it, when I click on the Deck to edit it the screen gets stuck in "Waiting for the server". It has happened both in the Mac client and in the Android App consistently.
    It doesn't happen on every deck, but there are specific decks that have become uneditable.
    I also tried cloning the deck and editing it, but the bug persists. Also tried exporting it, and importing it again, but the bug still persists. I suspect some card in it must be responsible.
    I attach the log, and the two decks that currently have…

    5 votes

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  9. can't edit deck

    For some reason every time I try to edit any of my Boros decks. The screen goes to 'Waiting on Server' and I end up having to restart arena. Yet I still can't edit my deck. The only way I can make changes is to delete the deck and build it from scratch, to which I don't want to do especially if it's only a few minor tweeks to the deck. It's really weird that this seems to happen only on my boros decks. But nonetheless this has become a problem.

    6 votes

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  10. Unable to Edit Decks; Sideboard do not display correctly

    1. Unable to access 2 of my most recent decks for editing. Attempts to do so result in "Waiting for server" screen, and no response thereafter. This bug started 3-4 days ago.

    2. Sideboards frequently cannot be shown in its entirety or edited in the standard deck view. Switching to list view is necessary. This has been an issue for 3 months now.

    6 votes

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  11. Can't Open Decks

    I can no longer open a few of my standard decks. It goes to the waiting for server screen and stays there. Unfortunately, I don't have a list saved with the particular cards in the deck, but it was Green/Blue/Black. Curiously the other deck I could not open was Black/Green and had overlapping cards. Lilianna of the Veil, Mosswood Dreadknight and Glissa. I was able to open other decks, such as domain and a gladiator deck.

    6 votes

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  12. Starter Deck

    Please fix the starter deck not unlocking.

    4 votes

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  13. NO LCI VAULT PROGRESS.

    every time I open the LCI packages, I lose 0.1 of the vault because it doesn't calculate the vault well: it's been happening for months.
    I leave part of the log, since it is impossible to upload the big ones on this platform.

    4 votes

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  14. ban etali

    Ban Etali, it's a fun-killer. Just got one played and duplicated on me, this guy's playing it 4 times and playing all my cards. Not cool, not fun, not interesting, just annoying.

    7 votes

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  15. cannot use landscape art fastlands

    Can't select special landscape art fastlands in deck builder. I bought the special art for Blooming Marsh that came with Outlaws of Thunder junction, but the blooming marsh card does not display the arrow button to select other styles, it appears as though there was no other style for it. However if I toggle the craft button, the arrow shows up and my special art is displayed in the list.

    4 votes

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  16. Purchased cosmetic not available in collection

    Working on PC.

    I purchased a card cosmetic from the shop for the card Omniscience. When I go to my collection, the cosmetic does not display as an option. When I sort my collection down to the card, I am not offered the button to select any variant card arts at all.

    6 votes

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  17. Alternative art for popular lands needs specific printing to use after bought.

    To summarize i own four copies of the original fast lands, i bought an alternative art for the card but am unable to use it because i don't have a totally different copy of the reprinted version (with different art to what i bought) below is my ticket submission last resonded to on the 4th 15 days ago.

    MTG money first policies are well known but things like this should be totally unacceptable by the player base, they frankly don't care but this is ridiculous. I'm still waiting for their official justification but after 2weeks its unlikely all i ask…

    1 vote

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  18. Can't edit deck

    When I try to edit one specific deck I get stuck on the "Waiting for server" screen. I can edit other decks, it is just one that is causing a problem.

    5 votes

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  19. can't edit deck

    after the last update, when I try to edit a deck, the wheel just spins saying "waiting for server" and the program freezes without opening my deck

    5 votes

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  20. Can't edit deck or sideboard

    I can no longer fully see my sideboard for traditional decks. If I build a deck, I can put extra cards in the sideboard but they don't show. In addition, I can never edit the deck again after saving. If I try, it loads endlessly. Have tested multiple times, same result each time.

    4 votes

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