MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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1643 results found
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be able to locate favorite cards more quickly for deck building
Hello
in order to simplify sometimes the construction of a deck, it would be interesting to have a notion of "favorite" or "preferred" card.
These marked cards could be found more easily when building a deck.
For example, if I see in the decklist a card that is interesting for a game or a card with which I would like to make a deck, putting them in favorites would be a nice practical advantage.
Thanks in advance1 vote -
Explorer deck building selection
When deck building an explorer deck, all sets not legal in standard are greyed out, even the explorer anthology. That means I can not look through a specific set to find cards I may want in my deck.
10 votes -
New cards from MOM not showing in Historic
A potential bug:
In deck building new cards from MOM do not show as option for existing Historic crafted decks. But if I select new Historic deck and build it from scratch, all these MOM cards are visible properly.
This issue was encountered on Android tablet version.1 vote -
bug that places certain parts off screen & out of view
When building a deck, I scroll over cards that show 2 cards at once, i.e. a card that allows you to draft other cards, and part of those cards is off the screen, out of view. It happens when scrolling over cards that show 2 cards at once. It happens regardless what resolution I am using, and regardless if it's windowed or full screen.
2 votes -
M19 Special Duress / Card preventing set completion of M19.
Can the M19 Special Duress become craftable or can it be removed from the set collection. Duress has been reproduced in 7 sets of MTG Arena. Simply this should not be preventing set completion of M19.
2 votes -
MTGA giving gems when collection not complete
I opened a booster from BRO, and received 20 gems in the old frame slot, even without a complete collection from the set.
4 votes -
cards frame/aesthetic changed after drafted
I drafted like 10 drafts in a row for March of the machines, some cards from the collection of multiverse legends lose their alternative art after the draft when they were added to my collection
1 vote -
Cards not in collection
I just did a draft, and won and opened four packs. The rares I opened did not say "new" on them, but when I went into my collection, three of them were all there as just a single card. Either, I had just opened my second and the bug is that I did not get the card I should have gotten, or the bug is that these were new, and the "new" label did not show when I opened my packs.
When I went into my collection after drafting and opening 4 packs, I only saw 3 cards listed as…
1 vote -
Add Goblin Lackey into historic.
Historic is a very powerful format with very powerful cards.
Games end so quickly that most of the time the opposing side just didn’t have a chance.
I request that you add Goblin Lackey to historic because I would argue that most of the historic meta is so much stronger than that card is, I love playing goblins, but unfortunately they lack in explosive plays other than Muxus, Goblin Grandee.1 vote -
Can't submit some of my acquired art lands as favorite basics - e.g. the cool animated snow lands (Piotr Dura Island with the viking ship)
Can't submit some of my acquired art lands as favorite basics - e.g. the cool animated snow lands (Piotr Dura Island with the viking ship)
2 votes -
Advanced Filters Not Working for Explorer
Advanced Filters Not Working for Explorer format.
With Explorer format selected, only Standard sets are visible in the Advanced Filters screen. PC. Noticed on 9 July.
To reproduce:
start new deck, enter Advanced Filters and select Explorer.
Workaround:
One can still browse cards by selecting Historic format. Older cards can be added to Explorer decks by typing in the name of the card in the text filter, if one already knows the card name. It may be useful to reference external websites that show Explorer-legal cards in order to study what cards are legal in Explorer.11 votes -
Game hangs going into Collection after 1st March 2023 update
Daily player here. Everything was fine until today's update patch.
Basically now, I can't access anything that connects to my card collection. The game will hang (endless loading circle, not responsive) if I try to enter my collection or open booster packs.
I can login in and press one or two tabs at most, and then "Waiting for Server" circle comes up and Arena hangs.
2 votes -
5 Jumpstart exclusive cards making collection incomplete
Mite Overseer, Serum Sovereign, Kinzu of the Bleak Coven, Rhuk Hexgold Nabber, and Goliath Hatchery are Jumpstart exclusive
1 vote -
デイリークエストとマスタリー報酬が貰えない
ゲームプレイ後デイリークエスト、マスタリー報酬の獲得画面が表示されたがメイン画面に戻っても反映されていない
1 vote -
card acquisition is slow and that's too painfull for new players
I think we should rework the card acquisition system because waiting 2 weeks to get one card that you need in four examples is horror full, I'm not saying we need to give every card for free to anyone but a disenchant system as we can see in your concurrent like hearthstone or Yu-gi-oh master duel would be way more accessible for new players.
2 votes -
Not receiving gems for rares/mythic rares
It looks like I have not been receiving gems for the gem rare/mythic rares when they are displayed in packs opened.
3 votes -
Not getting new quest for deck
So for 5 days now the deck quest has said it will have a new one tomorrow. It doesn’t have a countdown timer. Your support forum sucks *** just let us send a ticket for this.
2 votes -
Rare Wilcard didn't redeem opening 6 packs
I was with 3 packs opened with 3 to go to complete a cycle to gain a Rare Wild Card, then I opened six boosters I had all at once, this would me grant a rare wild card for sure, but it didn't happened. I still with 0. I guess this is a bug with opening 6 boosters at once instead one each time. Could I please have a rare wildcard since its so hard to get one?
1 vote -
Two packs (MoM and Golden) did not open and are lost
Just had an 'error' message pop up and upon restart, both packs are gone
2023.25.10.1904.1000649
1 vote -
Wildcards from inside packs are not showing in my total
Wildcards opened in packs are not showing up in my total, though wildcards earned other ways are. This has happened with at least two rares and one mythic in the last week or so, all MOM packs.
1 vote
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