MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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1308 results found
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Vault progression probably broken
Hello,
In the past weeks I have bought quite a lot of Outlaws of Thunder Junction packs and my vault progression has moved only once. Moreover, I'm quite sure after one pack it changed the progress to 28.4% but the other day it went back to 28.2%. Please, can you verify it is not broken on my account? Thanks a lot.
Best regards.0 votes -
Bug with golden packs
I have had it a few times now that when I get a golden pack it mentions that the cards i get are the first time I get them.
But that is not always true. Just now I received a golden pack and it contained 2 cards i already had in my collection.
Ghalta Stampede Tyrant and Battlefield Forge.
Why does it say first, when I already have them in my collection?5 votes -
crafting
I am missing cards after crafting. I used wildcards and my number of wildcards has gone down but the cards are missing
5 votes -
cards no there
map disappear in the current extension if you are in the old western style not via word search + change format
1 vote -
Possible cards to be tried in a deck attached to an already working fully built decklist
Attached list of cards to try in a deck that you haven’t had deck list room or wildcards to try out yet.
1 vote -
MTG Arena and Reprints
Hey guys! I recently came into a dilemma while returning to arena that I think should be addressed and could possible help flow of certain collection cases. Anyway, I’ve played Arena for almost its entire life span, a proud beta veteran lol! And As you know Magic is an ever coming and going experience sometimes In terms of real life and sometimes we come back to feel the nostalgia or see the new sets, etc. In returning to Outlaws and playing the new cards (amazing set by the way) I noticed a card called terror of the peaks I was…
1 vote -
The Prosperity Cards
As of today I cannot choose the new „The Prosperity …“ Cards to play in my decks. It may be a bug with my account, because I cannot choose them in any format.
1 vote -
Allow Token Style Selection just like cards
Please allow us to pick from existing token "styles" when building a deck, just as we do for card styles. You could even monetize it and I'd be ok with it.
This could go a few ways: only "same" (like only zombie tokens can be swapped for art on zombie tokens) or possibly "similar" (zombie swap for zombie rogue, possibly peasant for citizen, etc)
A few examples of why I want this are...
- Outlaws of Thunder Junction made me excited for a new zombie deck - until I saw the tokens. 5-armed, super buff, lightning ensconced zombies are not…1 vote -
Gems from MOM packs with uncollected rares
MOM packs are giving me 20 gems while I still have 5 uncollected rares. The rest of the rares in the set I have 4/4. The uncollected rares are: Essence of Orthodoxy, Interdisciplinary Mascot, Terror of Towashi, Orthion, Hero of Lavabrink, Surrak and Goreclaw. My platform is PC
12 votes -
Favourite cards not being remembered
I installed arena on a new PC and it never remembers my favourited cards. Even if I set favouerite lanfd cards, log off and log back on, the game does not remember the favourited land .
5 votes -
Jump Into Middle Earth Packet Selection
According to https://magic.wizards.com/en/news/mtg-arena/jump-into-middle-earth-on-mtg-arena it states "Jump Into Middle-earth will present you with three options for your first packet. At least one option will be a packet you've never selected in a previous run of the event (unless you've selected them all). "
I've just paid the 1000 gold to start a new run; not only was the first packet one I have previously selected, but so was the second. I even specifically selected the first packet such that the multiple packets I have not yet selected could be present in the 2nd packet selection, based on the color restrictions.
Is…
5 votes -
Favorite Land Card Styles not working
When I am looking at the deck builder, it allows me to select the default land styles when building a deck. However, my choices aren't saved when I reset the client. It just goes back to the way it was before I selected the styles.
6 votes -
Faerie mastermind
Hi. Why am i unable to craft mastermind on the deck builder? instead of craft it gives me the option select
1 vote -
OTJ Crime bonus sheet cards have low image quality
The border treatments for OTJ Crime bonus sheets have extremely low image quality. They look low resolution and blurred compared to the rest of the card image.
1 vote -
Leyline of the Void replicates in sideboard.
- Start with a fairly stock Rakdos Vampires Explorer deck (see screenshot for list). Switch any two card -: one from the top-seven and the other from the bottom-eight portions of the sideboard - and the 4 Leylines at the bottom of the list will replicate. The total cards in sideboard will still say "15," but it will show those 15 PLUS FOUR MORE Leylines (8 total).
Switch any two cards between top and bottom portions again, and the list will now show over 100 copies of Leyline of the Void (about 114; I may have lost count).
Switch a third…
1 vote - Start with a fairly stock Rakdos Vampires Explorer deck (see screenshot for list). Switch any two card -: one from the top-seven and the other from the bottom-eight portions of the sideboard - and the 4 Leylines at the bottom of the list will replicate. The total cards in sideboard will still say "15," but it will show those 15 PLUS FOUR MORE Leylines (8 total).
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Profile Sets inaccurate
The set collection trackers are: 1. Including cards from commander boxes that are not part of the set, and 2. Registering as gold ring (1 of each card) when they are short one card. There is no way to obtain these commander cards in booster packs. Being forced to use wild cards to “complete” these sets is unfair because the commanders are underpowered. Please refund 4 mythic and 4 rare wild cards, and remove commander-specific cards from set tracking. Also, pics to show two sets with inaccurate tracking.
1 vote -
Parallax style "Spiteful Banditry" and "Mines of Moria" do not produce parallax styled treasure tokens
I'm not exactly sure when this changed, but this seems to be a fairly common occurrence with other token producing cards as well.
1 vote -
1 vote
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Searching collection for Thalia, Guardian of Thraben in historic anthology 2 is bugged.
I wanted to add this card to a deck. If I search with literally no filters applied the only version displayed is the Crimson Vow one. I apply the "historic" filter..still only crimson vow. The only way to find the one from the anthology was to specifically filter that anthology. Seems like a bug...
1 vote -
Card style doesn't disappear
The selected card style is displayed on the pet selection screen.
1 vote
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