MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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407 results found
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Deck Validation in Premier Draft ATLA
In the ATLA Premier Draft, I have had a deck validation error twice now. It would let me save the deck to play the games with it. That is 20K gold lost. It happens on mobile and desktop versions. The images are what happens. Last time this happened, I resigned from the draft because I wanted to play so I tried again and it worked. I figured it was fixed now but it is not.
Please fix this and also refund me 20K gold for two drafts I couldn't participate in.
2 votes -
I was supposed to get Lorowyn packs when I reach mastery Levels but it gave me Edge of Eternity packs instead. Please Help.
I was supposed to get Lorowyn packs when I reach mastery Levels but it gave me Edge of Eternity packs instead. Please Help.
1 vote -
Bug: Verilax the Havenskin and Questing Beast
Questing Beast on the Field and still Verilax the Havenskin able to prevent damage and place counters.
NOTE: I was using Shifting Woodland as a copy of Questing Beast at the time, in case that matters.1 vote -
When I open packs of the foundations set I keep getting bugs
When I open packs for foundations set I keep receiving cards that I already have 4 of instead of a wildcard or a card will be labelled new when I already have at least one. The latest example was today I received a vampire nighthawk when I already have 4
1 vote -
Deck Companions Missing From Newly Created Decks
Since the launch of Lrwyn Ecliped, companions are missing from the Deck Builder.
1. - From the Arena main page, select DECKS then the deck you want a companion to appear when playing.
- Navigate to DECK DETAILS/COMPANIONS
- No companions are available to be selected, even ones bought in the store (SCREENSHOT 1)Windows 11
All companions earned or purchased are missing.
Repairing the game files as suggested does not fix the bug.
NOTE: decks that were created before the launch of ECL that were assigned a companion will still display the last companion deisgnated, but no other companions…
1 vote -
Can't change deck type
in the deck building screen, when I open deck details and I click the drop down box to change the deck type/format, the drop down box shows up on the layer underneath the deck stats making it impossible to click a different format/type. To change the deck type I have to manually create a new deck in the different format and manually add all the cards. This is very annoying and makes it very time consuming to change deck types/formats.
1 vote -
Deck Building
When I am in the details of the deck, as name, avatar and companion, the companion appears but no other alternative to change it to the others I own.
1 vote -
Friendly Brawl deck list card versions not matching after game start
bug=Friendly Brawl is automatically switching non-alchemy cards to their rebalanced versions upon issuing a direct friendly brawl challenge. Effectively making both deck options identical aside from the ban list. Friendly brawl is supposed to be non-alchemy & no-bans. It's currently forcing/switching to alchemy versions after you load into the match.
1 vote -
Lorwyn Eclipsed Mastery Pass Gave WRONG REWARDS
MASTERY PASS GIVES WRONG REWARDS.
In addition to level 4 giving 3 packs of EoE. When boosting 22 Levels to 26 it shows I was supposed to receive 4011 packs of Lorwyn Eclipsed and 603 packs of EoE along with 1200 gems. In my screenshots I DID NOT receive the correct amount of gems or packs as advertised. I only received 600 gems and the amount of the packs are completely messed up. I have messaged customer support for a WEEK with no resolution and this is unacceptable.
1 vote -
Im showing 3 saporling nursery’s in my deck but four chevrons are showing on the card when I try to add a fourth
Im showing 3 saporling nursery’s in my deck but four chevrons are showing on the card when I try to add a fourth
1 vote -
Avatar legendaries
None of my mythic Legendaries from Jump In are populating into my collection, and I can’t even see them if I check the “not in collection” filler. Aang, Zuko, Azula, Hei Bai, they are all missing. The screenshot have no filters on, just the text filter.
2 votes -
Can’t press back button when editing decks
When I try to edit my deck’s avatar or companion, I can’t press the back button on mobile
2 votes -
Locking down and removing abilities isn't working in my white blue deck.
More than one of my white or blue lockdown spells is still giving abilities even when thier abilities are gray.
1 vote -
Lorwyn Booster packs missing
In the Mastery Pass one reward at the beginning was 3 Booster Packs of Lorwyn, but somehow I didn`t receive them. Is this a bug?
1 vote -
non è stato possibile riscattare la versione mitica della carta.
Vorrei che mi venissero rimborsate le 4 wild card rare spese, e consumate invece le mitiche.
1 vote -
Can't buy Marsh Flats Retro Frame Style
Hello,
I have just purchased the Modern Horizon 2 retro frames styles for my fetch lands in Collection, but I can't do it for one of them, "Marsh Flats".
I use this land in one of my deck.
I don't understand why i could buy the fetch lands styles but this one.you can see the pictures I upload to you below.
7 votes -
Please Raise the 100 Deck Limit!
Please Raise the 100 Deck Limit!
Unprecedented amount of set releases so close together, with no end in sight.
Tons of formats playable in Arena.
Not enough room to build and experiment with new or variants of your decks across formats.
Especially Brawl, which is Commander's single-player cousin and the deck brewer's dream.
Please Raise the 100 Deck Limit!
3 votes -
タイムレスで印鑑シリーズが使えません
タイムレスで印鑑シリーズが使用できません
2 votes -
Deck-building help for new players
Hello!
I have noticed that tons of new players don't understand how important nonbasic lands are. In many, many games, my inexperienced opponents concede because they kept a hand without the necessary lands to cast their spells. They might keep a hand with only basic Plains in a red-white deck, and then scoop 3 turns later. It's even worse in five-color Brawl decks, when a new player runs mostly basics and then has an incredibly hard time casting anything at all.
My idea? Put a helpful pop-up window in the deck builder. If a player has only basic lands in…
1 vote -
In brawl stage. Categorize by color. Like you do in Deck screen
Let us choose brawl deck by color. Like the Deck screen
1 vote
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