MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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205 results found
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Arena
With The Hobbit set coming out are they going to make LotR Standard and legal in the other formats? Are the previous UB stuff going to be legal too? They might as well. I don't understand why they make current stuff legal but leave the previous UB stuff from the past and not standardize them.
I don't understand why they don't add all the UB physical cards to Arena. I think there should be the same cards in Arena as there are in real life.
Take a page from Konami's book from Master Duel in that regard.
I'm glad I…1 vote -
Hobbit Welcome Deck Lands
The Hobbit Welcome Decks are awful. They have way too many lands. Black has 22! Really disappointed. Embarrassing work.
3 votes -
2 votes
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Imort deck function not working.
Unable to import decks from my clipboard. The game gives me an error it can't find specific cards like exotic orchard. I understand that it is highly sensitive to misspelling empty text like spaces or a stray tab.
3 votes -
Cannot complete Hobbit set collection
My hobbit set collection view says I have collected 4 copies of all common, uncommon, rare and mythic cards.
However, the set does not show as complete and 1 colorless card is shown to be missing. How is that possible?
4 votes -
Asset Error Detected
In the Deck Builder, under Brawl, when I try and search for t:Demon in the search bar, I get an automatic popup saying, "Asset Error Detected - Arena will relaunch". The bug is consistent and continues to block me even when I relaunch Arena. I have tried looking up t:Zombie and nothing goes wrong but Demon triggers it consistently.
3 votes -
デッキ編集で長押ししてもカード詳細が出ない
デッキ編集でコレクション欄のカードを長押ししてカード詳細を確認ができない。以前はできていた。
デッキ内のカードは長押しで詳細が表示される。
アプリの修復、再インストールするも改善しない。3 votes -
Game says I own two copies, but then asks to craft the card instead
I wanted to place Herald Of Faith into my deck, as it shows I have two copies of it. However, the card is grayed out, and upon adding the game asks to use two Uncommon Wildcards to craft the card. I am confused, as it appears I have two copies as donated with the two black diamonds.
2 votes -
Created Deck States Invalid Deck No Cards Flagged
I created a deck; no cards were flagged, but I get the message that one of my cards is not valid for the format. My deck does not show the illegal card, and it keeps popping up.
3 votes -
Specialize in Brawl
Specialize in Brawl has been bugged for a while now. It is no longer possible to choose the color you want to specialize into during deckbuilding when selecting a commander with specialize. This makes it impossible to build a specialize brawl deck that isn't just mono colored.
3 votes -
LAND DRAW IS TERRIBLE
FIX YOUR LAND DRAW!!!!
Stop using an algorithm and just make it random. This is ridiculous.
4 votes -
I didn’t get a card I bought with mastery orbs
I bought the astonishing ant-man using set mastery orbs, but the card didn’t appear in my collection.
I’m using an i-pad3 votes -
maximum number of counters
There seems to be a maximum number for +1/+1 counters as well as a maximum of negative life (by damage dealt). It seems one particular number: "107374xyz". I was wondering, if that number has any particular meaning, if it is a limit set by default or maybe a programming issue (like... translating this number into hexa-decimal or whatever).
I would LOVE if that number gets to become a code, that gives you a little goodie (a card, a pack or whatever) in the game. This would be a very nerdy little finding, because: to find out this number, you have…
1 vote -
bug
I bought a pack of Tarkir and got cori-steel cutter because it's legal in alchemy but I don't play alchemy. I bought a standard legal pack to get a standard legal rare/mithic and basically got a pack with no rare/mithic, so what the **** is that about?
1 vote -
Karten können nicht mehr groß angezeigt werden
Beim klicken auf einer Karte öffnete sich diese Karte in groß, dass funktioniert nicht mehr. Ich nutze ein iPad zum spielen.
1 vote -
Daily Deal - Missing purchase
I entered the shop (daily deals) there I saw “Ulalek, Fused Atrocity” for 2,700coins I bought it (app took the coins) but didn’t receive it(didn’t show in the collection, but did show in craft)
[now that I see the posts here I see there is some sort of problem with the daily deals, I also see a long timer for the deals (90 hours atm) but now the “Ulalek” card isn’t in the deals.
*adding pics (have b4 purchase and after + collection)
PLEASE HELP I WANT ULALEK!!!
I’m playing on iOS - iPad- mtg arena (bug time is 30min…2 votes -
No Rares in Mythic Packs - Add to Item Description
I just spent 13000 hard earned gold on Arena to buy a 10-pack of mythic packs to try and pull some of the rares I needed to complete the Hobbit set. I received zero rares.
Now this might be a "duh, it's called mythic packs because you get a mythic guaranteed" but I didn't realize that meant absolutely no rares.
So maybe just specify that. I pulled i think 3 new set cards from the 10 packs I worked all week to buy. :(
1 vote -
Deck builder
Unable to scroll through the card catalog, I can only view one row of cards at a given time; even when attempting to search for cards using keywords I can only view the first six options to populate. Essentially I am unable to access 99.99% of the card catalog. I have many cards to look through both owned and unowned. I am unable to take part in one of the most exciting parts of the game. I have attempted to repair the game files with no effect. I have tried alternative input devices for my PC with no effect. I…
1 vote -
rocksteady and bebop
bug with commander partner rocksteady and bebop - doesn't work
1 vote -
Cards still being gained after 4 cards already collected.
Bug. This bug is a generic version of a bunch of set specific posts, diluting the importance of each report. I realized that it’s not confined to one set and I hope this generates more votes as more people see it when they search before posting a similar bug.
Many people, myself included, are opening a new booster pack, receiving cards in that pack that they already have 4 of in their collection. This feels incredibly bad when you get a 5th Evolving Wilds from the same set again when you could have gotten a more meaningful card.
I’ve attached…
2 votes
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