MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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858 results found
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Invalid Deck - Sideboard size bug
My deck is being flagged as invalid for having more than 15 cards in the sideboard, when it has 12
16 votes -
Edge of Eternity alchemy boosters opening rares from other Alchemy sets
Bug Reproduction
Platform: PC
Steps
1) Collect all cards from the main EOE set
2) Open a 10 EOE Alchemy boosters
3) See non-EOE Alchemy rares in the opened cardsExpected Results: Only rares and mythics from EOE Alchemy should appear
Actual Results: Cards from non-EOE Alchemy sets are appearing. In the attached screenshots, the following non-EOE rares were opened:
1) Razor Demon
2) Three Tree Batallion
3) Chomping Mastasaur
4) Vigorous Farming
5) Tsagan, Raider WarlordWorkaround: Unknown / Not Available
13 votes -
Brawl deck invalid even though all cards are valid
Rats deck is considered invalid for having multiple copies of the Rat Colony card, which allows multiple copies of itself in decks.
15 votes -
Hare Apperant Brawl
My two Brawl decks with multiple copies of "Hare Apparent" are reporting that they are invalid due to having too many copies of the same card, but this card should be able to have multiple copies. Can you help me, please?
12 votes -
Brawl deck building bug, singleton caveat ignored. Deck is not playable
There is some issues with Persistent Petitioners. It is one of the cards that allows you to have "any number of this card on your deck"
But brawl is saying that my deck has an error of "too many copies of the same card"
Obviously, ignoring the card's caveat to the rule.
It's one of my best decks, I'd like to be able to play it.14 votes -
deck cannot have more that 15 cards in side board on edition
i here can't edit sideboard when trying to edit deck most of decks are considered as invalid with message error "deck can't have more than 15 cards in sideboard" the error is on many valid decks in my deck list
seems also that in match i am not able to side cards ...13 votes -
Bugged legality for Currency Converter in Timeless
Currency Converter is currently not legal in timeless despite it not being banned or restricted in the format.
8 votes -
Side board issues
For some reason I can’t have more than 7 cards in my side board, and every time I try to put in any number between 8 and 15 cards in the side board, it says “decks cannot have more than 15 cards in the side deck.” It says this both for new decks and existing ones
13 votes -
Not allowed to break singleton rule with ***** Against Humanity in Brawl
When trying to craft a Brawl deck based around ***** Against Humanity, I get an error saying that "This deck contains too many cards of a card" despite this contradicting the rules text on ***** Against Humanity
12 votes -
Trouble with "This deck can contain any number of "This" cards"
After this newest update all my decks that have "This deck can contain any number of "this" card" have stopped working. It keeps saying I have to many copies despite the limit being lifted.
12 votes -
Cannot add more than 7 cards to traditional standard sideboard
In PC app. Trying to build a traditional standard deck. After adding 7 cards to sideboard, I am not able to add any additional cards. Cannot get to 15 sideboard cards. I have definitely selected "traditional standard"
17 votes -
Missing Fleem
Missing Fleem cosmetic despite fulfilling the requirements
9 votes -
Arena Anthology
Arena Anthology missing cards
Hi, I have bought Arena Anthology 2 using gems, but it seems like most of cards are missing12 votes -
Deck with multiple cards like dragon's approach, rat colony and nazgul are not available to play.
Just went to play brawl with one of my decks but it's not available anymore saying that a can't have more than one copy of each cards including Dragon's Approach, Rat Colony or Nazghul.
13 votes -
Nazgûl and Cid, Timeless Artificer "too many copies"
Arena is telling me that I have too many copies of these cards in my Brawl decks that use them.
13 votes -
can't add more than 7 cards in sideboard in bo3 standard deck
When I try to save a deck with more than 7 cards in sideboard I have the message than my deck can't have more than 15 cards in sideboard
12 votes -
Golden Pack issue
I know you have some kind of issues going on with Golden Packs since the "Avatar: The Last Airbender" set came out. However, I just opened a Golden Pack and received gems for some rare card I already had 4 copies of. I thought the entire idea of Golden Packs was that I would be receiving rares / mythic rares that I did NOT have 4 copies of. What happened?
4 votes -
Jump In cards not appearing in collection after use in matches
Cards that I played with in Jump In are not appearing in my collection, nor appearing when searched for crafting. Namely I picked several packs focusing on getting the master firebender Zuko twice, Airbender Aang (mythic white) and Katara (water ending 6 version} and don't have any of them. Nor Iroh Dragon of the West. There are also smaller cards missing despite having played with them in the jump in event.
6 votes -
Flag Sleeves not working
The country flag sleeves are not showing while in game(match). It shows on the sleeve selection screen and you can pick them. It shows in the deck builder screen as the sleeve chosen for the deck. But when you enter a game, it shows the default sleeve.
Playing on PC. I'm using the spanish one to be precise.
10 votes -
Inconsistent ownership of cards between deck editor/library and Set Collection on Profile tab
I used wildcards to craft all the commons and uncommons from the new Magic: The Gathering━FINAL FANTASY set in a single transaction. There is a inconcistency between what is available in my library and what is recorded in the Set Collection data on my Profile tab. The Set Collection on the Profile tab shows 108/109 for uncommons tracking x1 ownership, and yet my library has all 109 uncommons available in the set with x4
I tried going to settings and using Repair game files on the Report a bug settings page. The problem persists. It appears my ownership of one…
14 votes
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