MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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285 results found
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Cannot add cards from sideboard when editing deck
When in a draft event and doing deck building, I cannot add cards from my sideboard to my maindeck. Once in a match and sideboarding for game 2/3, I can add these cards to my maindeck again. This makes deck construction very difficult and if you ever cut the wrong card, you can’t ever play it in a game one again. This only happens to me on mobile, and only began within the last two weeks
5 votes -
Donnie's Bo Disappeared
Donnie's Bo showed up in a pack I opened on the Arena but is no where to be found in my collection. Nor does it show up if I search for it in "Not Collected"
1 vote -
Companions not loading
My companions do not come up at all when I go to that section when editing a deck. They come up just fine from my profile, but not when I want to apply one to a deck when editing. PLEASE FIX THIS
8 votes -
Muldrotha, the Gravetide is rare wildcard craftable, should be mythic rare?
Bug report:
Try to craft Muldrotha, the Gravetide with wildcard.
It shows it requires rare wildcard, but Muldrotha is Mystic rare listed.
Please fix
<3 Thanks!1 vote -
DONT RECEIVE THE 4 RARE WILDCARD FOR Cori-Steel Cutter
Today when I logged into my game, I only received 4 uncommon wildcards, and I'm missing the 4 rare wildcards for the Cori-Steel Cutter set.
1 vote -
Companions Missing
All of my companions except Dwayne have been missing for months. I've commented on the other posts since we're supposed to not start a new thread if one exists, but I haven't gotten any help so I'm making a new thread.
Playing on PC, Aleister#30634
5 votes -
Your game says I don't have a card I have been using for HUNDREDS of games
Yesterday I was using the deck listed below, no problem. Log on today, big problem. It's saying I don't own Kona, Rescue Beastie. When I put the same card in a standard deck it will work, but not in an alchemy deck. I'm unable to craft what it's saying I don't have which is even more frustrating so I'd appreciate a speedy reply.
6 Island
4 Omniscience
4 Breeding Pool
4 Kona, Rescue Beastie
2 Pool Resources
1 Indris, the Hydrostatic Surge
4 Bounce Off
1 Stock Up
4 Willowrush Verge
3 Dispelling Exhale
4 Marang River Regent
3 Roiling…6 votes -
Invalid Deck in Brawl
Hi,
The deck I had been playing with in the ranked Brawl Builder event is suddenly listed as invalid, despite having no cards on the stated banlist. I will attach a screenshot of the deck. No cards in the deck itself highlight as banned, and the stated list of bans on the event screen does not apply to any cards in the deck. It was working right up until today just fine, the deck played as normal and was allowed through.
3 votes -
Land
You know what's really awesome? Land! Running over 50% lands and can't get more than 2 out per match, yet the opposition draws 6 plus. What gives??? Literally destroys the joy of the game!
5 votes -
Deck Validation Failed - Bug
Imported pioneer deck from a tournament page (so should be a valid deck)
bought some art styles (7k gold total i believe) and changed art styles of some cards
tried to play pioneer best of 3 queue
got error message “deck validation failed”
tested other different deck in pioneer format, deck works
back to the 1st deck that gives error, tried to change some art styles and play in pioneer historic and timeless queues
error still the same “deck validation failed”
so, just wasted some gold and can't play the deck in any format that supposedly should be legal
attached…3 votes -
FIX DECK BUILDING JEEZZUS
It’s been a while since you broke the card count/deck details button.
After the TMNT update, changing lands starting crashing the app.
Now IN DRAFT, YOU CAN’T EDIT A DECK BY ADDING/REMOVING CARDS INDIVIDUALLY ANYMORE
You have to leave and re-enter the deck builder and remove cards from your entire draft pool one by one.
And if you misclick once, start all over. Then hope you don’t get the LAND options bug and have to start from the beginning again4 votes -
Cards removed from deck list
I opened up my deck lists today & found multiple Brawl deck lists with cards removed from the deck without telling me which ones are invalid or why.
The message I got when opening these lists only said there was invalid cards that were auto-removed, not what those cards were.
3 votes -
Can't remove obnoxious tutorial faerie
Recently re awakened the annoying little tutorial faerie after having played without it's presence for months. Now it pops up and annoys me every time I go to switch decks or edit my decks and no matter what I do it won't go away! I've gone to settings, I've replayed the tutorial and hit skip tutorial, I've gone to account preferences and looked but can find no way of turning it off and it's really starting to grind on me to the point that I'm shouting at my phone for it to STFU and go away! Please for the love…
5 votes -
Force of Negation--banned or not? Where did the good art go? And my wildcards
My Force of Negations got taken out of my Historic Deck, and I got a notice saying that it was banned in Historic. I thought it just got unbanned in February? When I searched for them the versions I had are gone! No refund for my wildcards. The only version to craft now is the ATLA version which has straight-up terrible art. Is it banned or not? If so, can we have a refund for our wildcards? Thanks :)
4 votes -
Hare apparent spam
Technically not against the rules but feels it violates the spirit of the game to play against a deck that’s just plains and hare apparent. I don’t mean using the hare apparent card altogether but if that and plains is the whole deck it is just boring
4 votes -
Game freezes selecting lands
The game freeze when creating a deck and selecting lands.
Steps:
Complete deck,
Select basic lands,
Go back to deck to save and game freezes.4 votes -
Newly aquired cards not being added to inventory
I've had this issue for a while but I wasn't entirely sure but I've just confirmed it now. I collect cards from boosters that dont actually end up in my inventory. I confirm this when I collect a SECOND copy of said card in a later booster. E.G. Zombify from the new Strixhaven. I opened a copy on Arena from a reward booster last week with the new mystical archive treatment but my inventory didnt update. I then aquired a 2nd copy just now from a booster on arena, this second one also noted it was a 'First Time!" pull…
2 votes -
Improper rare card crafting
I have wasted a few rare cards now on this bug, but it is counting at least one card as rare when I am crafting cards for my deck in Lorwyn: Eclipsed Standard, even though there are no rare cards specifically being crafted, or just solely mythic rare, but the amount of cards still adds up to my selected amount and thus is a slight discount on some mythic rare crafts
4 votes -
Decks suddenly unusable
Suddenly some of my decks claim to contain cards not in my collection.
When I check the decklists, they only contain cards that I do indeed own.
I have previously been able to play with these decks without issue.3 votes -
Ban Sheltered by Ghosts
Sheltered by Ghosts grants one too many benefits for its CMC and rarity in my opinion. When you look at other uncommon 2 CMC auras, as well as non-aura enchantments that exile, they grant less by comparison.
Example: Feather of Flight grants +1 power and a creature effect (Flying vs Lifelink), so we're comparing drawing 1 card at instant speed with a nonland exile and Ward 2.
Example: All that Glitters grants +1/+1 for each artifact and/or echantment you control. It makes the creature stronger for combat without affecting the opponent's board or reducing its susceptibility to being targetted by…
3 votes
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