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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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369 results found

  1. Golden Pack issue

    I know you have some kind of issues going on with Golden Packs since the "Avatar: The Last Airbender" set came out. However, I just opened a Golden Pack and received gems for some rare card I already had 4 copies of. I thought the entire idea of Golden Packs was that I would be receiving rares / mythic rares that I did NOT have 4 copies of. What happened?

    8 votes

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  2. Donnie's Bo Disappeared

    Donnie's Bo showed up in a pack I opened on the Arena but is no where to be found in my collection. Nor does it show up if I search for it in "Not Collected"

    1 vote

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  3. Lorwyn Eclipsed Mastery Pass level 4 giving wrong reward

    Lorwyn Eclipsed Mastery Pass level 4 gave 3 packs of EOE instead of Lorwyn Eclipsed. The EOE packs are still in my inventory, please remove these and issue the correct 3 Lorain Eclipsed packs

    8 votes

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  4. Incorrect Battle Pass Rewards awarded (lvl 4 Lorwyn Mastery Pass)

    I just got to level 4 on the Lorwyn Eclipsed battlepass, expecting to get three Lorwyn Eclipsed packs as rewards.

    However, I have just been awarded 3 Edge of Eternities packs instead of the expect packs.

    Please see the attached screenshots. Can you please issue the correct packs?

    Kind regards,
    Tim

    7 votes

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  5. Hare apperant

    Brawl not accepting more than one copy for hare apparent.

    24 votes

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  6. Deck Validation failed (Invalid Deck)

    Getting error Invalid Deck/Deck validation failed in Historic format

    31 votes

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  7. Bloom Tender is a mythic but needs an rare wildcard to craft :/

    To craft an Bloom Tender u need a Rare Wildcard even tough it´s a Mythic - this cant be right :P

    cheers and ty

    5 votes

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  8. Currency Converter Not Legal in Timeless?

    When I try to build a deck with Currency Converter in Timeless, it does not show up at all when I search for it when I mark the legality as "Timeless." If I make the deck "Direct Game," I can find Currency Converter, but it is marked as not legal when I attempt to play with the deck. I have seen no announcements that this card is banned in Timeless.

    9 votes

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  9. error on packs givvin from mastery pass

    At level 4 of Lorwyn Mastery Pass i got 3 packs from Edge of eternity,and it should be x3 of Lorwyn ecplipsed

    7 votes

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  10. edit deck

    i cannot edit the deck format (brawl, standard....)
    the menu is hidden behind other features

    7 votes

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  11. Your game says I don't have a card I have been using for HUNDREDS of games

    Yesterday I was using the deck listed below, no problem. Log on today, big problem. It's saying I don't own Kona, Rescue Beastie. When I put the same card in a standard deck it will work, but not in an alchemy deck. I'm unable to craft what it's saying I don't have which is even more frustrating so I'd appreciate a speedy reply.

    6 Island
    4 Omniscience
    4 Breeding Pool
    4 Kona, Rescue Beastie
    2 Pool Resources
    1 Indris, the Hydrostatic Surge
    4 Bounce Off
    1 Stock Up
    4 Willowrush Verge
    3 Dispelling Exhale
    4 Marang River Regent
    3 Roiling…

    6 votes

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  12. change decks format type on mtg arena

    I cant change the format of a deck. The options dont get displayed when you click. Its like they get displayed behind the window below where you see amount of creature spells, non creature spells, etc.

    5 votes

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  13. Not able to change pet in deck edit mode

    I got several pets.
    If I try to change it on my profile they all show up, but in the deck edit mode I just get a blank screen.

    Version: 2026.55.0.10999.1225076

    7 votes

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  14. Unable to change companion when editing a deck.

    Unable to change companion when editing a deck. I currently have the winter tree and it doesn't show me any other options.
    I even tried going to profile and changing my default program to my cat and it acts like it works but when I go to edit my deck and check my companion it still shows the winter tree.

    7 votes

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  15. Can't remove obnoxious tutorial faerie

    Recently re awakened the annoying little tutorial faerie after having played without it's presence for months. Now it pops up and annoys me every time I go to switch decks or edit my decks and no matter what I do it won't go away! I've gone to settings, I've replayed the tutorial and hit skip tutorial, I've gone to account preferences and looked but can find no way of turning it off and it's really starting to grind on me to the point that I'm shouting at my phone for it to STFU and go away! Please for the love…

    5 votes

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  16. Unable to change deck format

    1. Change existing deck format from Standard to On the Edge
    2. PC and iOS
    3. Change existing deck format from Standard to On the Edge. And then, it can not be changed the format.
    4. Bug fix immediately
    5. Refer attached file
    6. Nothing
    5 votes

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  17. Can't change the era of a deck in deck edit

    when you try and change a deck from say Timeless to Historic in the deck editor, you can't do it.

    KP

    4 votes

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  18. Bugged legality for Currency Converter in Timeless

    Currency Converter is currently not legal in timeless despite it not being banned or restricted in the format.

    10 votes

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  19. Issue companion/Change format

    Since the latest update, I can't change the deck Format in the deck builder or change the companion. The format menu is hiden behind the menu of the deck and the companion are the one by default, all other companion just don't appear.

    6 votes

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  20. bug on selected deck type page, change type menu drop down

    theres as bug in the drop down menu on the page where you change the type of deck, once a deck type is already selected, the drop down menu where the deck format is, once you select the menu to change the type of deck, the options to be selected are all in behind another post un seeable and un selectable ... it wasnt always there so im assuming its in a update...

    5 votes

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MTG Arena Bugs & Product Suggestions

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