MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
--------------
If you receive an error message that your attachment did not upload, please check to make sure it is smaller than 50 MB.
194 results found
-
Hobbit Foundation Brawl Decks cannot be played
I purchased gems to buy the Hobbit Foundation Brawl Decks and it says they contain cards that cannot be crafted with wildcards. Cannot use the decks I paid money for now.
4 votes -
cannot craft Tefeiri, Hero of Dominaria
cannot craft this card, the message is : "this card cannot be craft using a joker"
Don't understand, I see many opponent playing with, and some people playing as commander !!!
Once I see an opponent playing with I immediatly forfeit, so unfair that people can play with and some people not.
How they can???
Let me craf this card !1 vote -
Missing Spider-man/omenpath packs
I noticed after the last update, the omenpath packs (now Spider-Man) are missing in my collection (see screeshot). If you will review my account, I have copies of almost every single pack in my collection since I started playing. I’m not sure how many paccks were gone. I’m just looking forward to have this restored. Thank you for your understanding.
6 votes -
Bug -long press to zoom on cards failing in deck builder and in collection
Bug -long press to zoom on cards failing in deck builder and in collection Screen on android not working since latest update. Long press on either screen is treated as a single tap of the card you’re trying to view. Already ran bug repair and tried it again, to the same result. Long press seems to be functioning properly during games. The collect logs button didn’t appear to be functioning either.
4 votes -
June constructed reward packs bugged
The 10 packs rewarded for the Rank Season Error are empty. They seem to disappear when clicked but no cards are rewarded.
6 votes -
Marvel Master Reward Cards not available to be used in deck building.
Platform: PC and Android
After receiving the reward cards, attempt to use them in a deck.
It appears there is an issue with the Marvel Cards received in the rewards as they show up in the collection but do not show up in deck building.
I am attaching Thor information as an example, but I have confirmed this applies to all cards received through the Master Rewards.
I have run repair on the client, and restarted the client a few times.
It appears that the cards are not listed as legitimate cards for any deck type.
6 votes -
Arena
With The Hobbit set coming out are they going to make LotR Standard and legal in the other formats? Are the previous UB stuff going to be legal too? They might as well. I don't understand why they make current stuff legal but leave the previous UB stuff from the past and not standardize them.
I don't understand why they don't add all the UB physical cards to Arena. I think there should be the same cards in Arena as there are in real life.
Take a page from Konami's book from Master Duel in that regard.
I'm glad I…1 vote -
Cannot enter collection screen
Occurred at 2026/6/19 6:51 (UTC).
The collection screen cannot be opened.
Maybe the fact that I am playing from Japan (and my time zone has always been JST) is related.
The time when this issue occurred was 6/19 15:51 in JST.
Maintenance is scheduled to start at 6/19 15:30 UTC, which is 6/20 0:30 JST.
In other words, could it be that testing has not been done in different time zones?
Steps to reproduce:
- Launch MTG Arena
- Open the Deck tab
- Click the Collection button
Result:
- It does not transition to the Collection screen
5 votes -
Cloned Starter Decks get stuck on “Waiting for the server” when trying to edit them
When trying to edit cloned Starter Decks, the game gets stuck indefinitely on the “Waiting for the server” screen.
Platform: PC / Windows
Steps to reproduce:
- Open MTG Arena.
- Go to the Decks section.
- Select any Starter Deck.
- Clone the Starter Deck.
- Try to edit the cloned deck.
- Observe that the client shows “Waiting for the server” and remains stuck with an infinite loading spinner.
Actual result:
The game stays indefinitely on the “Waiting for the server” screen. The loading spinner never finishes, and the deck editor does not open.Expected result:
The cloned Starter Deck should open normally in…6 votes -
Cards unlocked have not been added to my account
Hi, cards I have unlocked in the current Marvel achievements have not been added to my account or collection. I have unlocked several and none have been added what's so ever.
4 votes -
Collection status/First/New cards
My collection is very close to one each of every card except the latest sets and maybe some rsres.going back a little further so I strategically get packs so I'm maxing my chances of getting first cards. Opening a mythic strip haven pack I got an uncommon from a few sets ago that said first or new I can't remember. I knew that wasn't possible because I had all.commons and uncommon. I checked that specific card in my collection and I had FOUR already. Today it.happened again, it.said Zombify wad first, checked and I had 4. It's probably keeping me…
4 votes -
Cannot filter cards once I select Alchemy from dropdown
1) Filters do not work in deck creation once I select Alchemy as deck type
2) Alchemy cards are terrible to run into during Brawl
3) Alchemy is becoming less and less enjoyable due to the toxic decks noted below5 votes -
lurrus
I am playing Brawl on PC and I have built a "Winter Soldier, Icy Assassin" deck. All cards meet the requirement to have Lurrus of the Dream Den" as companion but it will not validate it as such in a game. I have insured that no cards WHATSOEVER are mana value 3 or more despite Lurrus only caring about permanents 2 or less. I have included the decklist below just in case that I am missing something. Please Help!
Commander
1 Winter Soldier, Icy Assassin (MSH) 239Companion
1 Lurrus of the Dream-Den (MUL) 116Deck
7 Plains (USG) 333…4 votes -
Cecil Dark Knight is not shown in the search bar for competitive Brawl
When I go to my collection I can find cecil ( I do own 4 copies).
But when I go into my comp. brawl deck, i cannot find him and therefore cannot add him to my deck.
My commander is Crucias (Red and Black) so I should be able to add cecil to my deck
1 vote -
Cannot complete Hobbit set collection
My hobbit set collection view says I have collected 4 copies of all common, uncommon, rare and mythic cards.
However, the set does not show as complete and 1 colorless card is shown to be missing. How is that possible?
3 votes -
Mastery Pass Reward Gandalf, Party Guest Cards Not in Inventory
The mastery pass level said, "4x Gandalf, Party Guest," but they are not in my card list. I use both Windows and iOS, and it is in neither.
2 votes -
Missing Mastery Pass Mythic Card Rewards
I just won a game and received gold rewards for a daily win + a daily Quest. I also received 250 Mastery XP, which all popped up on screen at the end of the match. The XP was enough to complete level 49 of the Mastery Pass which should have given 2 Mythic SoS cards, but I didn't get any pop-up for those and nothing in my collection says "New", so I don't think I received them.
4 votes -
Can you obtain duplicate copies of the same card style?
Can you obtain duplicate copies of the same card style? Is there no compensation at all for getting duplicate card styles?
I was supposed to receive three card styles, but only two showed up in the system at that time. I contacted customer service, and they explained that two of them were duplicates. This is completely unreasonable.3 votes -
Marvel Super Heroes/ "Giant Growth" Bugged
I'm playing on the steam version of the game and I have collected 4 "Giant Growth" cards from playing the "Marvel Super Heroes Jump in Event". I have now opened several packs of marvel super heroes (purchased with gold or through the mastery track) and I get "Giant Growth" marked as a first pull or whatever the in game terminology is. I believe this may be happening with other cards from the set obtained through the "jump in event" because I have had cards not appear in the new cards section after opening packs but the giant growth card is…
1 vote -
Created Deck States Invalid Deck No Cards Flagged
I created a deck; no cards were flagged, but I get the message that one of my cards is not valid for the format. My deck does not show the illegal card, and it keeps popping up.
2 votes
.png){kind=link}
- Don't see your idea?