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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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2604 results found

  1. Daily Win Count wrong after Midweek Magic

    I played Midweek Magic today, and eventually earned 3 wins. After going back to the main screen, my Daily Win Count shows 2 wins (which is impossible). Is it just a graphical glitch?
    For what it’s worth, I did clear two daily rewards (750 gold ones), during the same match where I got my 3rd win.
    I play on iPadOS, running the most current operating system and app version.

    5 votes

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  2. 1 vote

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  3. Streets of New Capena Quick Draft issue

    I just finished drafting my deck for in the Streets of New Capena Quick Draft. My first pack had Ziatora, the Incinerator - and easy choice for my first pick. I highlighted that card and clicked submit. Instead of Ziatora showing in my card pool, there was a Knockout Blow. I was not happy, but continued with the draft. I drafted a Brokers deck (blue, white and green) that included 2 copies of Knockout Blow. When I tried to submit the deck I built, there was an error. I went back into the event to rebuild and resubmit the deck.…

    1 vote

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  4. Celestial Regulator

    Celestial Regulator allowed a creature to untap the round after I attacked with it. Previously the creature had remained tapped, as I had a creature with a counter on it. The round after I attacked, the tapped creature was able to untap.

    1 vote

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  5. draft

    lors du draft rapide, les cartes sélectionnées ne sont pas celles que j'ai choisies.

    1 vote

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  6. Product suggestion

    Can you please change from top 250 mythic to top 500 instead to reach the Qualifier weekend? I do like the play in stuff so that people that don't have much time can still qualify for it but top 250 is way to less and have totally turned everything with ladder play, and will amost destroy the ladder play and make it less appealing to play in the long run.

    Also you should remove the unlimited buy in in play in event and make it 1 time buy in with best of 3. Also last you should do it for…

    1 vote

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  7. Bug evento tutorial

    my bug is that I can't finish the tutorial, because it doesn't make me do the last clash of red it always tells me the serve doesn't work to try later. i also tried it in the computer and it tells me the same thing, can you do something else please

    2 votes

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  8. Missing mastery pass rewards

    I am not receiving the cards from mastery passs rewards after lv 80. The exoerience counter restarts as if leveling uo but no reward is shown even if I go to my collection.
    2021.8.50.981.886957

    9 votes

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    1 comment  ·  Events  ·  Admin →
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  9. "Into the Future" event ICRs from Alchemy: Innistrad

    All three rare ICRs I received from the "Into the Future" intro event were all from Alchemy: Innistrad, despite this being a promotional event for the newly released Alchemy: Kamigaway. Was this intentional?

    2 votes

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  10. Uncommon Into The Future Reward

    I got an uncommon card as reward in this event. The description says the reward would at least be a rare reward.

    2 votes

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  11. can't activate ability

    canno't activate slhoff entomber ability.
    Sometimes I could at the beginning of my turn, but as soon as I play something, the light around the card turn off and I can't click on it.

    2 votes

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    1 comment  ·  Events  ·  Admin →
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  12. Duplicate rares not giving gems in constructed events

    Duplicate rares are showing up as rares instead of gems. I've missed over 100 gems in rewards and gotten 5th or 6th copies of rares.

    4 votes

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  13. games left

    Traditional Draft : Minor wording problem with "Traditional" (Best of 3) events where your progress / record-indicator on the bottom right says "X games remaining" when it should say "X matches remaining"

    Traditional Draft, Traditional Historic, etc.

    1 vote

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  14. Quick draft not giving me a non-basic land (Racers' Ring) I picked

    I picked two copies Racers' Ring during my quick draft today (and it showed two copies while I was drafting) however when I went to go build my deck I only have on copy of Racers' ring. Please fix and/or refund my draft entry fee as this messed up my mana base for this deck. Playing on Windows 10.

    1 vote

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  15. Arena closing suddenly when deck building

    Sometimes the last two days, when i try to enter or exit the deckbuilding screen, Arena will close out of nowhere. This seems to happen more often during the Festival singleton events.

    1 vote

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  16. I can’t block on premier draft event. (Ipad)

    I lost a game because i couldn’t block a creature. I couldn’t select it on my ipad. I attach a photo.
    2022.13.10.412.913722

    2 votes

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  17. 1 vote

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    1 comment  ·  Events  ·  Admin →
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  18. standard shakeup event does not indicate which cards are banned

    How are we supposed to know what cards are not allowed in this week's Standard Shakeup event? It should be displayed in Arena when you bring up the event screen, but it's not. You've provided a link for "more details about this and other...events" but the linked page also doesn't provide this information. Are we just supposed to guess which cards are banned?

    2 votes

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  19. network error

    No se puede completar el desafio de colores debido a un error de red.

    5 votes

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  20. draft

    Different card choices in draft session. Please refund

    1 vote

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