Skip to content

MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

--------------

If you receive an error message that your attachment did not upload, please check to make sure it is smaller than 50 MB.


2371 results found

  1. Wrong Mastery Rewards

    I haven't the mythic card reward in the neon dynasty mastery on lvls 5, 11 and 18.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Events  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. bug

    Eu não consigo usar minhas cartas quando uma partido começa no evento semana que está ocorrendo esse final de semana. Isso acabou custando a minha inscrição em um evento dentro do jogo.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Events  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. No puedo combatir en el Desafio de Colores

    Buenas, ya desde hace varios días al querer entrar a batallar en el Desafío de Colores, una vez elegido el color, el juego no avanza hacia la etapa de batalla. Tal y como muestra la captura que envío, en la pantalla aparece la leyenda, "esperando al servidor" pero no pasa de ahí. Y por lo tanto no puedo batallar y conseguir los premios diarios que dan.

    7 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    4 comments  ·  Events  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. 護法

    プレミアドラフトで、対戦相手が護法2を持つ継ぎ接ぎ自動機械を唱えて、自分が鏡殻のカニの魂力能力で打ち消した時、護法が誘発して打ち消された。
    護法はパーマネント時のみ有効なはずなのにスタック上でも発動した。これで負けてしまった。

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Events  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. Gisa doesn't put things into play

    My opponent exploited a Harvestide Infiltrator with Rot-Tide Gargantua while I had Gisa in play, and the Infiltrator went into exile as expected, but during my upkeep Gisa's ability popped up and then went away without actually putting the Infiltrator into play. This is my deck for the Decathlon phantom sealed event, so it's disappointing to see that one of my powerful rares doesn't function as intended.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Events  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. シールドのデッキ編集

    シールドの初回デッキ編集時に
    開封パックの1部しか表示されず、明らかに枚数が足りないです。
    これではまともにシールド遊べません。

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Events  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. problemas en draft

    Estaba jugando un draft premier de kamigawa y me apareció una pestaña que voy a subir a continuación y después de ahí se me tranco todo el juego, lo que me llevo a perder esa partida y el draft, espero que no sucedan esas cosas y que tengan en cuenta que no es fácil conseguir las gemas para perderlas por cosas como esta, muchas gracias, espero su respuesta.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Events  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. Was not given cards in Premium draft event

    I was drafting a premium Neon Dynasty event.

    I successfully chose 16 cards. See screenshot 1.

    Then there was a long delay which I attributed to other people picking slowly.

    Finally I realised that the draft had become broken, so I restarted my client. It was now at the end of the draft phase and I had been given the rest of my cards by Arena's auto-picker.

    See screenshot two. These screenshots were taken less than a minute apart.

    I will not play this deck as it is terrible and hope you can refund me for this disaster.

    1.   Give us
    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Events  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. Technical trouble shooting

    Unable to play 5th stage of color challenge, please New Player Experience Decks to my account. Playing on Android mobile.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Events  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. 4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Events  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. 蜂きぐん

    はちきぐんの無法者自体に+1/+1カウンターを置いても+2/+0されない

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Events  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. Discover the Impossible Bug during NEO Premier Draft Event

    While casting "Discover the Possibilities" during a Premier Draft Match, After selecting my 1 of 5 cards, the expected card would not show up as selectable for casting. This happened twice in the same draft.

    To repeat bug:
    1) cast "Discover the Impossible", Select the exiled card you wish to cast.
    2) Playing on Mobile: Android - Galaxy 4
    3)Actual result: selected card did not show up and was not interactable with to cast
    4) Expected result: Selected card should be visible and interactable to cast.
    5) screenshots attached
    6) Use the "view battlefield" feature, then return to hand view…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Events  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. En el draft rápido y en salta a la acción, no permite añadir los mazos de cartas a la colección. Gracias

    En el draft rápido y en salta a la acción, no permite añadir los mazos de cartas a la colección. Gracias

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Events  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. 1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Events  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. weaponize monsters not working on historic event

    it's 2022 and my Weaponize Monsters wont let itself be selected. I lost an event game because, although I casted it and tapped lands for mana, the card wouldn't let itself be activated

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Events  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. Card Packs not showing up and Unable to find draft table

    Mid draft (early pack 2) I stopped seeing cards show up, but when going to the "table view" I noticed packs starting to pile up (multiple pack icons).

    Upon trying to exit and rejoin, I get the "Start Draft" CTA button, and I get stuck at "Finding a draft table".

    No one else joins my queue - I assume for some reason I can't rejoin the draft so it's just bot drafting for me.

    I got into a new draft after trying a few times and realized when I opened the sideboard I had my sideboard from the previous draft.…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Events  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. 1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Events  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. Got a Fifth Copy of a Card from an Alchemy Event

    After completing an Alchemy event, I got a fifth copy of Forsaken Crossroads. I just want whatever card I would have gotten please.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Events  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. Decathlon final prize full set doesn't include full art lands

    I won the finals of the decathlon event 7-x and in prize said "1 Complete set of Kamigawa: Neon Dynasty*. But there is a bug as I did not receive the full art lands that are in Neon Dynasty instead it's asking at the store for 5,000 gems for them.

    *Delivered upon set release February 10, 2022. The Kamigawa: Neon Dynasty prize includes a single copy of each card in the set and is limited to one set per account only." from https://magic.wizards.com/en/articles/archive/magic-digital/play-and-win-big-mtg-arena-decathlon-2021-12-08

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Events  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. 1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Events  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  • Don't see your idea?

MTG Arena Bugs & Product Suggestions

Categories

Feedback and Knowledge Base