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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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2527 results found

  1. Color Challenge

    I have completed all my quest at Color Challenge, but I dont have some cards and cannot advance. ¿What should I do?

    70 votes

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    19 comments  ·  Events  ·  Admin →
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  2. no mastery track rewards for daily wins

    received 25 gold no mastery exp. points for daily wins in standard ranked and alchemy ranked events. Please fix

    2 votes

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  3. Product Suggestion

    NEON ARCADE
    R:16 M:4 Value per sheet3,200G

    THE UNBROKEN BLADE&OUT OF THE SHADOWS
    C:5 U:4 R:3 M:1 Value per sheet2,166G

    The value of the reward is different for the participation fee.

    We propose the following improvement plans.

    A.
    Participation fee 1,000G.
    The reward remains the same.

    B.
    Participation fee 2,000G.
    The rewards are as follows.
    4 wins 2,500 gold + 4 card styles
    3 wins 1,500 gold + 4 card styles
    2 wins 1,000 gold + 3 card styles
    1 win 500 gold + 3 card styles
    0 win 2 card style

    1 vote

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  4. Impossible win in events

    Playing on events ..I play always in historic traditional and the other one wheee u can lose up to 3 games it become impossible to win average of 2 games ..so,è times I reached 4but usually not more than one or two.
    .no matter how much time u spend and study for new card to improve ..
    Simply if u don’t play mono dumb white life gain or green elf ..or red blue control the world u can’t win ,,and I’m bored to replicate a deck which is played. By 90per cent of users…why don’t u ban some of those…

    1 vote

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  5. Better economical Standard rotation

    Magic is a expensive Hobby. There is MTGA, MTGO and live. The problem with live magic now is that the live Standard format is very expensive. A standardcard holds for only 2 years and there is about 4 sets per year.
    More people is playing Arena also and the economical point can be hard.

    My suggestion to make this better is to release only 3 Standard sets per year, each 4th month. And the digital sets 1,5-2 months after set release. And have Standard cards (and Alchemy) to rotate out of standard every 3rd years. So the number of sets…

    1 vote

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  6. Connectivity Error During

    I experienced an odd connectivity error during my traditional draft that resulted in most of my picks being made for me. I had clicked the icon at the top of the draft that allows you to see where the packs are at the table. This worked fine the first time, but then I noticed that after passing a pack there was still a pack icon by my name even though there were no cards displayed. This time when I went to click to see where the packs were and to check if I really had one the draft table didn't…

    1 vote

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  7. recieved no gold

    I finished some dailies today but did not recieve the gold. Started with 4975 and want the last gold to start the Quickdraft, but didn't recieved the gold for my wins.

    3 votes

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  8. Should win, the fight was continued

    Hi team,
    How you can see on the screenshot I should win this battle on standard event.
    But the game considered I loose, can you rectify this please?

    1 vote

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    1 comment  ·  Events  ·  Admin →
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  9. Midweek Magic Level Up Not Working

    I was playing Midweek Magic and I leveled up to level 12 in Mastery where I was supposed to get a pack. No pack was given to me. PC Player.

    2 votes

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    0 comments  ·  Events  ·  Admin →
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  10. opponet gain double life

    My opponent gains double life when he sacrifice a blood token and gain 2 life with gluttonous guest, or gain 2 life when use Travelin Minister.
    I've lost the Draft Event for this bug

    1 vote

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    1 comment  ·  Events  ·  Admin →
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  11. I didn´t receive my rewards for my quick draft. Either the boosters or the gems.

    I didn´t receive my rewards for my quick draft. Either the boosters or the gems.

    2 votes

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    1 comment  ·  Events  ·  Admin →
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  12. Did not receive gem reward after draft

    Hello,
    Just played a Strixhaven quick draft and went 7-1. When I claimed the prize at the end I did not receive any gems.

    2021.12.10.380.904583

    2 votes

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  13. Bug

    So I just won my second match in the neon quick draft event and I didn’t get the pack reward or gems that I should have been able to claim following that second win. I’m playing on iOS and my username is RainMantis please look into this and correct the mistake as I was hoping to earn more gems than I used to enter the event. As of now my record is 2 wins 1 loss but I feel like I shouldn’t keep playing the event if I’m not going to get the rewards for winning but will still take…

    1 vote

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  14. Decathlon finals ended during my last match and I didn't get any prizes

    Hello, I was playing the last game in the Decathlon finals and the event ended during my match. After I finish my match, it just closed out and I seem to haven't got any prizes. I had 6 wins while I was playing.

    2 votes

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  15. 2 votes

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  16. Wrong reward received

    I receive a mythic card from Kalheim on my Kamiwaga mastery pass

    1 vote

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  17. Arena Cube Decathlon Finals sideboard bug

    I am competing in the Decathlon Finals with my token entry (event: Arena Cube Draft Bo3).
    When I try to change lands between games (sideboard), after I do so and press 'Done', the client just refreshes and resets any changes made.

    2 votes

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  18. Event Wins not registering

    Midweek event completed (3/3), all today. Only 2 wins registered for the daily wins, not 3. On PC. Log attached.

    1 vote

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  19. game win counted as win and loss after cancelling matchmaking

    Platform:
    - PC

    Initial State:
    - record of 2-1 in Ikoria Quick Draft
    Steps:
    - queued up for a game in Ikoria Quick Draft
    - state changed from waiting to "entering match..."
    - waited at this state for two minutes (see screenshot)
    - pressed cancel
    - observed stated of Ikoria Draft Event screen and saw my record was 2-1
    - queued up again for Ikoria Quick Draft
    - played and won against opponent
    - was taken back to home screen for Ikoria Draft Event

    Expected Result
    - record of 3-1
    Actual Result
    - record of 3-2, so it seems as…

    11 votes

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    2 comments  ·  Events  ·  Admin →
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  20. Events

    There has to be something wrong with the events in this game. I have no problem winning playing a 1 on 1 but for some reason can't make it passed a couple wins in most events. Seems strange to me that I always end up losing in an event your supposed to get coins and cards from. If we can't get through the events how are we supposed to improve our decks. Not everyone spends money on all these apps. Some of us like to actually play.

    1 vote

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