MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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2491 results found
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can't see draft packs
draft packs no longer appeared after pack 2 pick 8 or so, I could see packs coming to me and past me in the display, but the screen only showed the waiting for other players.... msg.
Shut down game to come back in, and it said an asset error occurred, the draft had just auto picked.
18 votes -
combat skipped
Describe my idea or what happened? Attacked with traveling minister game never game me the option to cast my abdominal will to kill the opponent to end the game. Also it really sad that there is so many complaint that 1. you have to have a delete my account as an action and 2. you opened up to a form and not even a real customer support. MTG has gone down hill and rather make money then make a game.... please give my my gems back.
1 vote -
Exploiting the ranking system to ensure top 1200 mythic is not a problem, its encouraged
https://mtgazone.com/drawing-and-conceding-matches-is-abusable/ here's a link explaining how to exploit the system. This also means that the next Mythic qualifier is a complete sham and has people that cheated to get into it. Thanks idiots at Wotc that haven't fixed this problem even after knowing about it for months.
1 vote -
Only one card style received from 4 wins at Mad Science
Steps to reproduce:
1. Started a Mad Science game
2. Continued playing until I got four wins
3. Observe the rewardProblem:
I received only one card style and 2500 gold whereas the reward should be three card styles.1 vote -
MTGA Double Feature Event application feature: Prize counter
Why not add a prize counter to keep track of the cosmetics earned with each attempt of the event. This would disregard the need to keep reviewing your card collection to see what's missing. It would also reassure players that they are indeed earning the cards and that they are currently earning what I assume is two cosmetics per attempt as stated by MTGA Twitter, and not simply two cards for only the first time someone doesn't get anything. The peace of mind provided by the counter would also ensure that players don't accidentally spend gold, gems, or cash on…
1 vote -
Innistrad: Double Feature Event Draft Guide
GUYS, enough of this nonsense, one thing and another. 3 times registration for the draft, 1 appearance. You don't care!? on your community
1 vote -
Bug: Discard
Double Feature Event
Opponent was able to exploit a bug that prevented him from having to discard more than 1 card. 1st time I cast Aim for the Head, choosing Exile 2 Cards. Opponent cast a Flash creature, then only discard 1 card even though he still had more cards in his hands. The second was activating Evolving Wilds which bugged No Way Out, and only discarded 1 card with more left in his hand.
All the opponent had to do was add something to the stack, then discard only 1 card instead of 2.
I do believe this happened…
1 vote -
Game crashed during premier draft
MTGA crashed during drafting. After that I couldn't restart the game immediately to rejoin a draft (An error occurred... screen appeared). I request full reimbursement for the draft.
12 votes -
Missing AFR Mastery Pass Rewards
Just purchased the AFR Mastery Pass, and I saw I received the Draft Token and 1,200 gems, but I did not see any indication of receiving any of the Mythic ICRs or 4,000 gold. Also did not get any of the uncommon ICRs for reaching level 80+ (I am currently level 83).
4 votes -
ミッドウィークマジックの勝利景品がアンコモンのカードだった
ミッドウィークマジックでの景品がレア以上となっているがアンコモンのカードが勝利景品としてきた
1 vote -
proble
bonjour je pense qu'il y a eu une maj se jour et depuis je ne sais plus lancer d'événement j'ai dépenser de l'or et des gem rien a faire il ne veut pas prendre mes deck en compte même dans l'événement traditionnel standard je ne sais pas rentré dedans il refuse mes deck standard la y en a marre des problème dans se jeu je mais des euros dedans et rein ne marche comme il faut!!! la mon défis couleur qui buggais a été fini et depuis plus rien ne fonctionne na part les rencontre contre de vrais joueur aucun…
1 vote -
non posso completare lultimo scontro della sfida a colori ( verde e rosso ) perche mi dice che ce un errore di rete
non posso completare lultimo scontro della sfida a colori ( verde e rosso ) perche mi dice che ce un errore di rete
1 vote -
Bug: Victory Constructed rank game WIN reduces rank instead of increase
BUG: In Constructed rank play I won a victory and my rank was DECREASED by one. It should be increased.
This happened twice yesterday. Today I captures a log.8 votes -
Server connection issues during 10/14/21 update
Server Connection lost in Europe during update on 10/14/2021, causing match losses. No downitme expected, according to site.
3 votes -
Won't Load last stages of the color challenges
When you finish all the color events and get to the last stage just has Connecting to Server and doesn't connect. Forces you to Alt+F4 to even open the game again. Happened for 4/5 colors so we can't complete them.
5 votes -
no more 750 daily challenges
As of the last two updates, I am unable to receive any 750 daily challenges. Even after a challenge swap, I only receive a 500 daily challenge. How can this be remedied?
4 votes -
Mad Science Event Feedback
I play Arena every day. I say this so you know that I'm invested and that I'm honestly trying to help see the game be the best it can be.
With that in mind, I'm begging you, please stop locking exclusive rewards (alternate arts in this case) behind such narrowly-designed, pay-to-enter events. I'm fine paying the entry fee, even multiple times, to earn said exclusives, and I don't even have a problem with narrowly-designed events, but when the design leads to EVERY SINGLE DECK being a single playstyle (or slight modifications of said playstyle to react TO said playstyle), it…
1 vote -
2021.12.10.652.904583
2021.12.10.652.904583
EN MODE DRAFT NOCE ECARLATE
plus rien de s'affiche les carte n'arrivent plus juste après une "en attente de synchronisation" pourtant aucun problème de wifi ou autre
en utilisant un jeton gratuit (donc perdu)
sur mac1 vote -
momir reward
He jugado el evento momir y las dos cartas raras conseguidas en el evento, han sido kazandu mamut y vanishing verse, ambas cartas ya las tenía con cuatro copias cada una. No debería darme otras cartas que no tenga? Ya bastante es que tenga 8 thalia, las cuatro de historic y las cuatro de crimsom vow, para que encima ahora falle, entre otras cosas, también la protección de cuarta copia en los eventos. Solución?
1 vote -
1 vote
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