MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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2479 results found
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L’or gagné n’est plus comptabilisé?
Cela fait plusieurs fois que l’or remporté lors des victoires ou lors de la réalisation des missions quotidiennes n’est plus comptabilisé?
Merçi de vérifier ce point…..si vous ne savez pas gérer l’or virtuel, comment vous y prenez vous si on paye en argent réel?1 vote -
Acquisition Expert didn't trigger
Acquisition expert didn't trigger. Cast it twice, nothing happend... lost the the match because of it...
1 vote -
Into the Night queue
I just finished the Into the Night queue and I only received 2500 gold and no cosmetics for my wins. I have not earned all the cosmetics already. today is 11/3
2 votes -
Not translated action on screen
Not translated action on screen. Cf. Attachment
1 vote -
Mastery level rewards
I haven't gotten the max level up rewards since I reached infinite levels.
3 votes -
Make Premier Draft unranked
The fact that Premier Draft is ranked, while Traditional Draft is unranked is demotivating for casual players who don't care about rank. There are a couple of factors at play here.
a) All the match-making is doing is keeping your win percentage down.
b) The experience is actually one of getting worse and worse the more you play.
c) Therefore it feels like burning money (gems).
d) Many casual players can't easily switch over to Traditional Draft, as this has a much bigger time investment and a much riskier prize scheme.I think it would make much more sense to…
2 votes -
After one game of traditional draft, the client say I only have one game remaining.
I paid for a traditional draft. Drafted. Played game 1. The client now says I have one game remaining. Where do I go to have this issue corrected or get a refund?
64 votes -
historic with friends bo3 sideboard 7 cards
Playing BO3 with friends in Historic format just show 7 cards of sideboard.
I later play standard and BO3 std with friends is shown normal 15 sideboard cards.
Using Windows 10 Lenovo y7008 votes -
Product Suggestion - BO3 Events
Can we get some BO3 Events that are high stakes that aren't single Elimination? They hurt the want for myself and others to play these high stakes events(Arena Open, Standard Challenge, etc) due to the higher varience that comes with only being able to take a single loss.
2 votes -
Could not choose draft pick
i was picking the card from the first booster of my premier draft when the system didn't let me pick the card, when i tried to exit and come back all the card have already been selected, and i couldn't create my deck of magic
8 votes -
not getting mythic in mastery
I didn't get the mythic reward for three mastery passes - 52nd, 62nd and today 78th
3 votes -
Long Queue Times in Limited
After each game of Premier Draft, I get stuck in a "waiting for game" queue that never finds a match. I have to close and reopen Arena to finally find one.
3 votes -
Disconnect in draft and after that my combat was count like lost.
Disconnect in draft and after that my combat was count like lost.
7 votes -
Season end packs and gold not accredited
Seasonal packs and gold have been been credited but card styles have for the season
3 votes -
Frozen Stack leading to Forfeit
I went to save a targeted creature with a bounce spell on the opponent's turn, the two target spells became frozen in the stack.
I was given no options to resolve, and the timer seemed to have been showing for the opponent. When I regained control of my options, lands and creatures remained tapped as though my untap step had not occurred, and my countdown timer appeared for 1-2 seconds underneath the un-resolvable stack before I auto-forfeited the game.
Perhaps a bad connection issue, but typically, things aren't stuck in the stack.4 votes -
in the initial page it does not apperar me 750 gold rewars anymore, only rewards of 500 gold // no me salen rewards de 750 de oro, solo 500
since last actualization the game doesn´t show me daily rewards of 750 gold, only 500, looks liike a bug or maybe the worst luck in the word
2 votes -
I would love to see Pauper a little more this summer!
I am a big pauper fan, and every time I log in I check to see if it's up! I really want to check out pauper/standard pauper on arena each release, because there are a lot of really cool commons. If pauper was a little more frequent, I would really appreciate it!
5 votes -
Removed from Traditional Draft
I was in a traditional draft and suddenly the option isn’t appearing anymore. Could you please provide instructions on how to fix?
2 votes -
sagas are not triggering properly
saga enchantments do not always trigger when you play them or during your upkeep
7 votes -
Disconnect during draft match
Windows 10
Got disconnected during the bo3 match, opponent had priority, they've spent one of their timelimits (hourglass), the next one didn't appear on the screen.
I was about to win the round in match, so its quite disappointing3 votes
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