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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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2590 results found

  1. Notion Thief

    1. Give us the steps to reproduce the bug

    Enemy had 2 Duelist Of The Mind in play. Committed a crime during their turn to draw more cards. In response played Notion Thief. It did let my opponent draw a card. However, I did not get to draw my cards either.

    1.   Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
      

      PC

    2.   Enter the actual results you’re experiencing
      

    The Notion Thief ability is not trigger card draw. Happened during a Premier Draft for Outlaws Thunder.

    3 votes

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    2 comments  ·  Events  ·  Admin →
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  2. Quick draft lost caves

    Game play will not engage after update. Have waited 10min for a match multiple times. No matches have triggered since the update.

    6 votes

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    0 comments  ·  Events  ·  Admin →
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  3. Cannot start Quick Draft Lost Caverns of Ixalan

    I Cannot start Quick Draft Lost Caverns of Ixalan. I go into the draft detail page, I see I have 1 victory and 0 Loses, I click Play and no matter how much time I wait I don't ever get paired with someone to play. This happened since the MTA update to introduce the new set.

    5 votes

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    1 comment  ·  Events  ·  Admin →
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  4. Jump-In refuses to build decks or let me resign

    I've been playing Jump-In almost everyday lately until yesterday when after resigning to make a new deck I found that while I can select packets I it refuses to build the deck and the resign button is completely gone. This started to happen when I chose the five color packet titled "Spelunking" and has been stuck every since.

    I've tried validating bundles and validating full games through steam, but nothing has resolved the issue.

    2 votes

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    1 comment  ·  Events  ·  Admin →
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  5. 授与クリーチャー消失によるバグ

    プレミアドラフト中、相手の授与クリーチャーがエンチャントしているクリーチャーを除去したところ、授与クリーチャーが画面に存在しなくなり、画面に存在せず、対象にもとれない、ブロックもできないクリーチャーに殴られて負けました、さすがにひどいです、補填おねがいします

    2 votes

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    1 comment  ·  Events  ·  Admin →
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  6. Shapeshifter not recognizing

    Having a shapeshifter on field (Lazav, familiar stranger) did not trigger as an outlaw (Mine Raider). This appears to be a reoccurring issue with Shapeshifters, as I noticed other threads (involving other shapeshifter cards) having a similar issue.

    2 votes

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    3 comments  ·  Events  ·  Admin →
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  7. Did not receive Jump In Token after tutorial

    I also believe that I havn't received the jump-in tokens that you get.

    3 votes

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    0 comments  ·  Events  ·  Admin →
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  8. Midweek Magic Bug - Can’t start a game

    Perhaps it is me or iOS but on my iPad this week, the Midweek Magic: Gladiator Community Spotlight games fail to start. I have tried multiple times and even restarted the game but to no avail. I click play, it says currently waiting, then waiting for opponents, and proceeds to wait for minutes without starting and after 60 seconds allows me to cancel. I am unable to actually play games for the event, please help.

    4 votes

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    2 comments  ·  Events  ·  Admin →
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  9. Kicked me out of draft

    Not sure if this was posted before, but I received a loss in an ongoing draft after someone on my friend list sent me a challenge during a game. It force exited the game and did not allow me to return, leading to a loss.

    2 votes

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    1 comment  ·  Events  ·  Admin →
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  10. Coppying Coerced to Kill with Doppelgang

    After coppying Coerced to Kill with Doppelgang I could not select the targets for Coerced to Kill.

    The timer went off and the game selected my creature instead.

    6 votes

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    3 comments  ·  Events  ·  Admin →
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  11. Disconnected during draft

    Lost connection during premier draft of Modern Horizons 3 and auto-picked the end of Pack 2 and nearly all of Pack 3.

    2 votes

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    1 comment  ·  Events  ·  Admin →
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  12. bug

    I was just playing MTGA quick draft arena and lost a game when I should not have lost at that time. The creature attacked with trample and was blocked by a greater defense number than power, yet trample damage went through like only one creature blocked, not two. Occured at about 3:53 PM Pacific.

    1 vote

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    2 comments  ·  Events  ·  Admin →
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  13. ophiomancer

    Good day. Horizons quick draft 3 on ios, ophiomancer (the theoretical star of my deck) does not produce snake tokens. Nothing in play could have affected this.

    2 votes

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    1 comment  ·  Events  ·  Admin →
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  14. draft

    J'ai eu le message correspondant a une erreur réseau, mais le jeu n'arrivait pas a se reconnecter. C'est déjà la troisième fois que cela m'arrive, et cette fois j'ai des vidéos et screenshots (ou l'on voit que l'ordinateur est bien connecté a internet avec un réseau qui fonctionne, mais que malgré tout MtgArena ne parvient absolument pas a se reconnecter au point qu'il eu fallut que je redémarre la machine et non pas seulement le jeu). J'ai perdu mon inscription au draft après avoir redémarré evidemment.

    2 votes

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    1 comment  ·  Events  ·  Admin →
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  15. Dopo una vittoria viene assegnata sia una vittoria che una sconfitta

    Dopo una vittoria in un draft premier di mh3 mi è stata assegnata sia una vittoria che una sconfitta che ha portato alla conclusione del draft

    2 votes

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    1 comment  ·  Events  ·  Admin →
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  16. Disconnected from draft, game did not count as a win or a loss

    Platform: PC

    I was playing an Outlaws of Thunder Junction Premier Draft. I had 1 one and 1 loss. Just when (I think) I was about the win the match, the "rope" appeared even though I had played a card and had priority, indicating a disconnect. As I only had one time-out left, I closed the game, as that usually helps me reconnect faster. I re-launched the game, and the client stated that it was "searching for active matches", but instead of reconnecting me to the game, it just put me in the main menu. I opened the draft, and…

    2 votes

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    1 comment  ·  Events  ·  Admin →
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  17. HATE that midweek magic Alchemy Ladder event affects ranking

    I'm not sure if this was by design or not, but in any case my rank shouldn't be punished for being forced to use a deck I did not create. Midweek Magic should be ENCOURAGING me to try new formats, and the rank change punishment does the exact opposite.

    11 votes

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    7 comments  ·  Events  ·  Admin →
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  18. I lost a draft game because I could not cast K'rrik, Son of Yawgmoth

    I lost a draft game because I could not cast K'rrik, Son of Yawgmoth. I had 5 life, 3 untapped swamps and 2 plains

    2 votes

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    1 comment  ·  Events  ·  Admin →
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  19. K'rrik makes you lose games and Customer Service won't do anything about it

    It would be nice if Customer Service acknowledged the fact that attempts to cast K'rrik in MH3 limited can result in the game stuck without any chance to advance in game except concession. Unfortunately, when reported, they don't think such problem grants a refund, or that it exists at all

    2 votes

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    1 comment  ·  Events  ·  Admin →
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  20. バグの報告

    熊の中の王、クードーに小物の極みをつけて、能力を無効化したが、常在型能力が発動したままになっていた。

    3 votes

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    0 comments  ·  Events  ·  Admin →
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