MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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522 results found
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All cards black during draft
Upon entering premier draft, alll cards appear black. I would like to get reembursed for the gems spent on the draft
12 votes -
Recieve incorrect rewards for Omniscience Final Fantasy Draft
Completed Final Fantasy Quick Draft with Omniscience with 2 wins, 3 losses.
PC platform
Completed Omniscience Final Fantasy Draft and instead of receiving two packs of Final Fantasy, recieved two packs of Foundations28 votes -
MWM ECL Jump-in deck contains basic lands of unrelated colors
During the MWM ECL Jump-In event, I chose "Burdened" and "Giant." The deck contained no blue cards, but five of the land cards in the deck were islands.
Is this a bug or by design?10 votes -
lorwyn jump in Manabase
I joined the Midweek Jump-In for Lorwyn and the deck I built with the Elementals RU package and the Vivid(WRG) package, and it gave me an impossible manabase. 4 plains and not a single card requires W for anything, and 3 forests when a third of the deck needs them.
8 votes -
Jump in
My jump in midweek magic event gave me 28 lands in a 40 card deck. I picked Roku for my first packet and Powerful for my second. I checked my deck before playing and lo and behold, green lands for some reason
13 votes -
fleem
I still have no Fleem. What is going on?
20 votes -
fleem
During September, I got the mastery pass, did a pick two OM1 draft, and opened a number of OM1 packs. I checked for the Fleem cosmetics yesterday, but did not get an alert or see them in my profile.
19 votes -
Fleem
Bought 10 packs before the cutoff date, still no Fleem cosmetics received.
19 votes -
Jump In: Avatar deck only half loaded
When trying to play Jump In for the new ATLA set, I selected "Zuko" and "Powerful" as packs. As you can see, only a few of the actual cards loaded in to my deck (only the red ones). I think the "Powerful" pack only loaded in lands. No cards at all.
I am asking for a compensation of all the missing cards and a jump-in token. Please fix it as soon as possible.
12 votes -
Quick Draft Quest
The quick draft quest is still not working. I used my 5K gold to do the Aetherdrift quick draft, went 4/3, did not receive any progress on the "complete 3 quick draft matches" quest or my 1K gold. I play on PC and my Iphone. Also, when I click into the quest to be navigated, nothing happens, I just remain on the home screen tab. Please fix.
46 votes -
Midweek Magic: Jump In!
My deck in this event, Rebelling Bounty Hunter, has 13 non-land cards. Yes, I have 27 lands in a 40-card deck. After 10+ attempts, it has proven futile to try to win a game with this deck. In most games, I only draw 2-4 playables and always have land in my hand. I truly don't understand why a deck with the highest cost card being 5 mana has so many lands. This will be the first midweek magic I am unable to complete since they started.
12 votes -
Didn't receive Fleem award
Didn't receive Fleem award
17 votes -
draft ending unexpectedly
I was in the middle of premium foundation draft on 9/28 9am, when the draft unexpectedly ended. There was no warning as usually can be seen below the event and I was unable to play the rest of my games.
16 votes -
Lorwyn Eclipsed Weekly Jump in Event - Only given a single type of Mana
I opened the Giants pack as well as the Elementals pack for my Weekly Jump in Event and was given a mana split of
x13 Plains
X1 Forest
x1 IslandHowever, my cards are all red/green based with one card having an optional blue cost and another an optional white cost. This makes no sense and makes essentially every game I play unwinnable. there is only one other card in my deck that gives me the opportunity to play another forest or mountain for cards in my deck that require more than one forest or mountain. This deck is unplayable…
8 votes -
Lorwyn Jump-In offered interesting mana base
Picked Elves + Blighted, got BG deck with 4 color equal split mana base. Screenshot is self-explanatory
7 votes -
Quick draft
Not counting my quick draft matches. I won 1 (7wins) and i played 1 with 4 wins. No matches have been registered for the (play 3 quick draft challenge with 1kgold reward)
43 votes -
Avatar Premiere Draft missing
Premiere Avatar draft (and someone else said Final Fantasy) are missing suddenly.
7 votes -
Fleem
Didn't get fleem cosmetics even though I fulfilled the requirement before the deadline. I am now sad :(
15 votes -
Midweek Magic: Brawl Builder Challenge says to use "Commander from the latest set" but only accepts FIN commanders
Midweek Magic: Brawl Builder Challenge says to use "Commander from the latest set" but only accepts FIN commanders.
I have a deck created with a commander from the latest set (TLA) but it is shown as invalid. Instead the event accepts only decks with FIN commanders.8 votes -
Omniscience games don’t start
Games load in and don’t get past opening hand. Game crashes out and reloads in main screen
7 votes
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