MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
--------------
If you receive an error message that your attachment did not upload, please check to make sure it is smaller than 50 MB.
2603 results found
-
Dopo una vittoria viene assegnata sia una vittoria che una sconfitta
Dopo una vittoria in un draft premier di mh3 mi è stata assegnata sia una vittoria che una sconfitta che ha portato alla conclusione del draft
2 votes -
Disconnected from draft, game did not count as a win or a loss
Platform: PC
I was playing an Outlaws of Thunder Junction Premier Draft. I had 1 one and 1 loss. Just when (I think) I was about the win the match, the "rope" appeared even though I had played a card and had priority, indicating a disconnect. As I only had one time-out left, I closed the game, as that usually helps me reconnect faster. I re-launched the game, and the client stated that it was "searching for active matches", but instead of reconnecting me to the game, it just put me in the main menu. I opened the draft, and…
2 votes -
HATE that midweek magic Alchemy Ladder event affects ranking
I'm not sure if this was by design or not, but in any case my rank shouldn't be punished for being forced to use a deck I did not create. Midweek Magic should be ENCOURAGING me to try new formats, and the rank change punishment does the exact opposite.
11 votes -
I lost a draft game because I could not cast K'rrik, Son of Yawgmoth
I lost a draft game because I could not cast K'rrik, Son of Yawgmoth. I had 5 life, 3 untapped swamps and 2 plains
2 votes -
K'rrik makes you lose games and Customer Service won't do anything about it
It would be nice if Customer Service acknowledged the fact that attempts to cast K'rrik in MH3 limited can result in the game stuck without any chance to advance in game except concession. Unfortunately, when reported, they don't think such problem grants a refund, or that it exists at all
2 votes -
バグの報告
熊の中の王、クードーに小物の極みをつけて、能力を無効化したが、常在型能力が発動したままになっていた。
3 votes -
Outlaws Draft Crashed my iPhone
Playing on my iPhone loaded into a draft. Internet is consistent. Kicked in the middle of pack 1, told me I was unable to make the draft pick, asked me to reconnect, and now all I am getting is a black screen. Even after closing the app and reopening. Am I out 1500 gems due to drafting a pile?
3 votes -
Erro em evento premier draft
Durante um Premier draft por volta das 3h na madrugada de sexta para sábado o jogo fechou em duas partidas, me custando a vitória no evento, a internet estava ótima e o sistema do celular atende completamente os requisitos do jogo
2 votes -
quick
Quick draft MKM appears to me as unranked, while quick drafts are always ranked. The rank does not update after each game.
8 votes -
Kami of Jealous Thirst doesn't see cards drawn with Necrodominance. I would like a refund on my draft.
I drew two extra cards with Necrodominance and was not allowed to use my Kami of Jealous thirst at the end of turn. This is bugged.
2 votes -
Unable to click a creature
An opponent plays a creature that I was unable to click, to block, to destroy, just can't click it... (the 4/3 black creature on the picture....
2 votes -
Rank badges not displaying during Premier Draft: Outlaws of Thunder Junction gameplay
While playing in a Premier Draft: Outlaws of Thunder Junction, neither my nor my opponents rank badges were displayed, either during the vs. screen right before the match starts or during the match itself. When I checked my profile after the draft had concluded, I had gained rank for the draft matches correctly, so it appears to simply be a visual bug.
4 votes -
Game loss during OTJ draft
Playing OTJ draft, opponent dead on board. I cast a spell during my main phase and the screen turns into the game-loss screen. Gives me a record of 6-2 instead of 7-2, affecting my prize support for an event I bought into using gems.
4 votes -
Starter Deck duel and other events cannot connect games.
It will never find a game. Other events, like Jump In are experiencing the same problem.
4 votes -
quick draft
Não consigo achar uma partida no draft rápido de cavernas de ixalian, aconteceu após a atualização do novo set dos fora da lei, fica procurando mas não acha nenhum oponente, detalhe que eu consigo jogar ranked standard normalmente, só o quick draft que está assim
5 votes -
Jump In! says "claim" but won't let me claim anything or play
I click on the "claim" button, and am trying to claim my card and build a new deck for Jump In! but it just says "waiting for server" and won't let me do anything
5 votes -
Can't join events
Since mh3 update i've been unable to join any draft/limited event. Also the screen and a lot of sleeves appear all dark, making difficult to see.
2 votes -
Bug: "Festival: Murders at Karlov Manor Story" rewards
On the new Festival: Murders at Karlov Manor Story rewards , the first reward "call a surprise witness" is not rewarded.
7 votes -
draft
While drafting, for a reason that I am unsure about, cards appeared scrambled or were invisible when a pack was passed to me. I was unable to make an informed choice because of this bug and would appreciate a refund for the draft. Picture attached.
Thank you!
2 votes -
Premium draft matchmaking
How does this happen? Matches up from platinum 4 against #23 in the magic universe. I understand it can be anyone anytime, but dang am I outmatched. Didn’t help I was handed a mulligan hand.
2 votes
- Don't see your idea?