MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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2479 results found
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Quest turnover inconsistency between daily quests and daily wins
I completed a duel that would have finished two of my daily quests literally on the turnover time (for me 9:00pm). Before the duel I had 3 daily quests uncompleted (all 750g), and was at 3 wins on my daily rewards.
I won the duel, an received the rewards for completing 2 of the daily quests (750g+750g), and the reward for my 4th daily win (100g). All as expected if I finished the duel just before the daily turnover time. But checking the "waiting for new daily quests" indicates the turnover time had already occured, so no new daily quest.…
3 votes -
Carte hors extension dans un draft majeur.
Je viens de terminer un draft majeur "Tous phyrexians" je perd ma troisième partie car mon adversaire me joue un Sheodred qui est une carte de "Dominaria uni" ?? j'ai cru a un joli poisson d'avril mais non draft terminé :)
1 vote -
event end
Typically when registration for an event ends, we're given time to finish our current run. When registration for the Innistrad sealed event end at 8:00am Pacific this morning it also prevented me from continuing my current run. (I was 2-0 at the time, so my run would not typically end at that point.)
1) Assuming it was intentional for all in-progress runs to be cancelled at the same time as registration ended, it would have been helpful if the "Registration ends at ..." message on the event page had specified that intent. I would not have started a new run…1 vote -
Draft stuck on "Waiting for other players to pass a draft pack..."
Have been stuck on Pack 1 Pick 8 for 20 minutes, still on "Waiting on other players to pass the draft pack..."
Presumably the draft is happening without me as the packs are moving their way around the group, but I haven't been able to pick a card for 20 minutes. I imagine soon it'll be done with the draft and I'll have a random collection of cards that were picked for me (and the 8 I did pick). Annoying as I was happy about how the draft was going so far...
Could I at least please have my draft…
56 votes -
Counted 2 loses when I only lost one
Game tells me i have lost 2 times already in arena premier draft when I played only 3 games and went 2/1. Have no idea what caused it, i just saw it. Might be cause i canceld queue 2 times before game 1 ? I will link screen + logs
6 votes -
quest
There is a bug when the system creates a new quest between days. If you leave the program running until a new quest should have been generated, but the system hasn't loaded it yet, and start a new game, it will give you your win for the day but won't count towards your quest.
Steps to reproduce:
At around midnight, click Play once to load the recently played games
Do not interact with the Arena screen until the next morning, when the quest timer has expired.
Click the Play button to to begin a game
Complete the game
You will…1 vote -
life total not displaying in game
life total not displaying during arena cube draft, cannot play to win if i don't know this stat
2 votes -
Tree of perdition
Tree of perdition would not activate in draft
1 vote -
Product suggestions.
I have been wanting to go to in person events at LGS. But I live 2 hours away from the nearest lgs. So if I go, it takes up my whole day. Tomorrow is the Unfinity April Fools event, which I would like to go to. However, I also would like to play in the Arena Open. The Arena Open is a fun exciting event for me, and last month I had the same issue. The stores I have available don't hold many events I can play in, so my only option last month was also during an Arena Open.
…
1 vote -
draft event time out again
Once again I feel aggrieved by the mtga, the least they should do when the player is in the middle of a draft that ends time is to invite the player to the next substitute event, invest 750 gems and receive 50 back because the time is up it's ridiculous. I only played the first game and I couldn't continue playing.
1 vote -
limited Ranked messed up
Ever since the SIR update I have been getting pair with Diamond rank and Mythic rank in my games for limited. I am a Silver tier two. Kind of feels like the advanced players are getting to feast on the lower ranks right now. When will this be fixed ?
1 vote -
Received a game loss even though I won and received the Victory screen.
I was 6/2 on a BRO Quickdraft, and my match was taking a bit to find a match, so I cancelled and tried again. I ended up doing this about 3 times or so until I got a match. I won the match, but it gave me a match loss, leaving me with a 6/3 record instead of a 7/2 record. I did not gain ranking for the win. Playing PC on WIndows 11, 2022.22.50.4419.979269
Chrisis rolled a 6
pgrieco rolled a 3
Chrisis plays first.
Turn 1: Chrisis
Precombat Main
Chrisis played Plains
Turn 1: pgrieco
Draw Step
pgrieco…2 votes -
Bug during event
During a traditionnal draft, game 2, i draw for my 3rd turn, the game starts to process and slow down. Ill manage to get back into the game but after landing this 3rd land my game couldnt continue, my timer went off and stayed that way : nor my turn got finished or my opponent took his turn. Im writting this and the game is still with the same screen.
Would it be possible to get refiled ? a free loss isnt what great way to get back into the game.
thanks1 vote -
Drafting under Maintanace
Just after Maintenance had finsihed I and several other players startet a Cube Draft - this was without notice interrupted by another maintenance - being unable to reconnect.
3 votes -
drafts need to not be riggable
I highly recommend you look at this thread of very blatant proof that your draft events are completely and utterly lame in security https://www.reddit.com/r/MagicArena/comments/s19fmj/premier_draft_can_be_rigged_and_i_think_should/ this link has lots of great conversation pointing out the blatant unbalance and security issue when it comes to your events and this is unacceptable to people who spe3nd their hard earned money to get into these events.
1 vote -
Quick draft all will be one error
I was playing in the Quick Draft for Phyrexia, all will be one and had a 4-2 record. The game crashed in the early turns of my match. I reopened arena and tried to rejoin the game, but instead I ended up playing a new match against a different opponent. I won the match, but was notified that my record after my win was now 4-3 and was now out of the Quick draft.
1 vote -
cant exit game mode only log out or exit game
no way to exit this game mode on arena. cant get out of this game mode forcing me to play through.
1 vote -
Matsery tree not giving rewards from the color you pick.
The mastery tree green path the last one, for Zopandrel. I placed the orb and never got the card. I got all the other cards. And at least one copy to use if I didn't have the card. But the green path did not give me Zopandrel.
1 vote -
2 votes
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Lost standard event due to kunai bug
Lost standard event due to kunai bug
1 vote
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