MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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2604 results found
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full steam ahead
playing quick draft thunder junction, opponent played Full Steam Ahead which says each creature can't be blocked by more than one creature, but would only allow me to block with 2 of my 3 creatures even though they were attacking with three creatures. No other effects influenced this. Unfortunately, this was my 3rd loss and I would have won on the following turn.
1 vote -
Starter Decks Not Adding to Account
so, winning or losing has no effect on adding the starter decks from the starter event to my account. as per the "instructions" that disappear before you can even read them...
platform: pc( Linux, no known errors)
version: 2024.38.10.6143.1076088
attaching all available log files...
I am not alone in this issue and there does not seem to be a response to the more popular threads.
Account registered under Bnathaniel42@yahoo.com , nat4416 email preferred for contact
"issue" log that was present deleted for some reason after power outage.
2 votes -
No way to improve limited rank
Since OTJ update, there's literally no way to improve one's limited rank. I know y'all shifted to only allowing best-of-1 premier drafts to count for this, but even those aren't affecting limited rank now. Could you fix this soon, please? One of the nice things about having these drafts ranked is that I'm more likely to be paired with someone with a comparable skill level--I'd prefer this over playing a bunch of randos who might not know what they're doing or be ridiculously better than me.
4 votes -
Quick draft
I can’t play any matches. It gets stuck at the stage of finding opponents and never progress
4 votes -
[OTJ] Can’t find opponent in standard event after update and 7th win not recorded
Prior to the OTJ update, I went 7-2 in the event (won it) but my last game wasn’t recorded as the game shut down went it tries to reconnect with the lobby.
After the update, I went back to 6-2 but the game can’t find me any opponent like it tries to match me with 7wins opponent (which is impossible). It makes me wait forever in the waiting opponent screen.
How to solve this and keep playing standard event ?4 votes -
In Omniscience draft with OTJ play boosters you end up with an invalid deck
In the Midweek Magic: Omniscience Draft event you draft with bots and play boosters with basic lands in it, causing you to have an illegal deck after the draft completes, because you end up with 39 playables if any of the bots did not pick basic lands (which they do not do).
2 votes -
Win not recorded in Premiere Draft Thunder Junction
I was playing my premiere draft when my opponent surrendered giving me a victory. As the game was closing and I was returning to the menu I got an error message. When i got back into the draft lobby I was not given my win.
2 votes -
Callaphe Beloved of the Sea
When Callaphe, Beloved of the Sea is summoned it causes the game to crash.
3 votes -
Erro de tradução
Estava jogando o modo DRAFT PREMIUM, e em uma das partidas, por conta de erro de tradução eu fui prejudicado.
Gostaria de ter uma soluçao, pois gastei gemas.
2 votes -
Krosan tusker without force/Toughness in momir
My Krosan Tusker token from momir came without the display of strengh/Toughness
2 votes -
Daily Quest Issues
My daily quests won’t complete. I play casting the specified spell colors and the counters never count up. No matter how many spells I cast of the correct spell color it stays at 0. I have refreshed the quests but still nothing.
3 votes -
Quest Rewards notification doesn't show the reward
I finished daily quest of “Play 45 Lands” for 750 gold, 500 mastery xp and the ticket
When the claim reward screen came up it gave me 750 gold and the ticket, but didn’t have the mastery xp in the claim reward.
As well, the tips say can refill each daily quest once per day (“you can reroll ‘them’ once per day) yet I have only been allowed to reroll only 1 quest per day.
The daily quests always give 500 mastery xp along with 500/750 gold, and now currently with MH3 they also give 45 tickets.
Daily quests which…
2 votes -
Aven Interrupter interaction with
Aven Interrupter interaction with Fierce Retribution
My opponent cast Aven Interrupter to exile my Fierce Retribution. Afterwards, I was unable to cast the spell for it's Cleave cost while it was plotted. Is this the intended interaction? I couldn't cast it during my main phases with either method of casting. This was during a Premier Limited OTJ Draft.
Thank you for your time and effort.
1 vote -
Alchemy is Only Format Available
In my play options I only have the ability to see alchemy mode. I do not even have the option to unlock all game modes from account menu.
I can not see standard play, only alchemy. Not really sure what is causing it, I completed the new player experience. I also tried to unlock all modes from the account page in case I forgot anything but there is no option to do that on my account.
8 votes -
Bug
Jogo podre, medíocre.
Os desenvolvedores tem zero respeito pelo jogador.
Em partidas não que não seja de rank ou evento, é até aceitável na mão inicial faltar terreno, vir com terrenos demais, ou terreno só de uma cor, porém a brincadeira acaba , quando você gasta OURO ou GEMA, para jogar um evento/Draft. O algoritmo de vocês é pior que existe, ou vem um milhão de cópias de uma carta na mão inicial, ou vem só um terreno, ou só terreno, ou só compra terreno, ou não compra terreno nenhum, o equilíbrio parece ainda mais imundo e injusto nos eventos,…2 votes -
報告しようとしたらマイページの編集画面に飛ばされて報告できません
報告しようとしたらマイページの編集画面に飛ばされて報告できません
1 vote -
The Program get stop and could not initiate in windows when is checking for actives matches, and there is not active matches.
The Program get stop and could not initiate in windows when is checking for actives matches, and there is not active matches. In Windows 11. I have restar several times
2 votes -
can´t see morph
I just finished Game 1 of my match in KTK Traditional Draft.
While sideboarding, I looked at my opponent's morph to see what it was.
It was not showing me what the morph was.
Opponent plays a morph.
I win the game and we go to sideboarding.
I go to 'Look at battlefield' to see the morph and what it was.
It did not reveal to me.6 votes -
App crashing while entering match
For about the last month, when opening the app for the first time after a while, the first match I begin makes the app crash, then reopening the app it find the pending match but when at the “username vs username” screen it crashes again and keeps doing that until the timer runs out and i get match loss. While playing in ladder isn’t a huge problem, it happened also during a Standard Metagame challenge making me lose the entry at the first match without even playing the match whatsoever. You can verify that by checking my log. A refund…
3 votes -
Habilidad de aniquilador no funciona en draf
azlask, el flagelo desmedido no funciona su habilidad de aniquilador,
he perdido una partid de draf por eso y por tanto el draf.
me gustaria alguna compensación por dicho fallo
gracias
1 vote
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