MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
--------------
If you receive an error message that your attachment did not upload, please check to make sure it is smaller than 50 MB.
2467 results found
-
Alchemy Event (Bo1) not awarding Alchemy: Kamigawa ICRs
I've played 11 Alchemy Events (Bo1) since the Alchemy: Kamigawa patch update on 3/17/22 and only been awarded ICRs from Alchemy: Innistrad. I will continue playing the events and collect screenshots.
4 votes -
Not Receiving Gems for Duplicate Rares
For at least a week, I've been playing standard events and when I recieved a duplicate rare individual rare card award I have not received any gems.
9 votes -
Kamigawa Mastery Time reduced?
Mastery pass end date appears to have been reduced all of a sudden by 7 days this week. I'm no longer on track to complete it. Please revert, provide additional experience codes to make up, or refund.
4 votes -
Received card I already had 4 of as event reward
I was playing the Midweek Magic event for 6/28-6/30 and when I won my first match my reward rare was Voice of the Blessed. I know I already had four of this card because I played Orzhov Clerics during VOW standard, and VotB is a 4-of in that deck. So, I effectively received no reward; this doesn't seem right.
2 votes -
Farewell stuck in the stack without casting
Hello team,
I was winning then Farewell was stock in the stack after server lag. Farewell was in the stack foreever, the opponent was able to cast thing in the stack with farewell in it, never resolving.
I put the log in into the chat, failed my screenshot, I hate my life..
lose my round on this. in the draft event with 1500 gems I paid4 votes -
Color Challenge last stage on iOS
On the last stage of the color challenges I get an unable to join event error. I believe because my decks are invalid. I tried fixing the decks to make them valid but that did not work.
Could you please reinstate the color challenge decks on my account so I can complete the challenge?
8 votes -
Random Cards Added to Draft Pool
Around 4:30 p.m. (Rome's time) i was doing a Premier draft of Amonkhet remastered. Some cards that i didn't pick appeared in my card pool. Once i picked the last card and started to build my deck, the cards that i didn't pick were still there, but appeared in my deck as cards that i didn't own.
1 vote -
Unable to join event on White Challenge V
Unable to join event on White Challenge V
7 votes -
I don't like the multi-colored spell momir
First off, I don't like having a 5 color deck with multicolor spells with real no mana fixing or dual lands - for obvious reasons. Second off, when it comes to holding up instants, I have to decide to either tap out hoping for the best creature I can with all the mana or discard and not get as much as I could by tapping all my lands. The added complexity does add some depth and skill level, but I'm not eager to spend effort getting skilled in an event that I'm almost never going to play. I don't want…
2 votes -
Bug in Midweek event
En el Midweek de esta semana no me ha contabilizado una victoria para el total de semanales y no me ha contabilizado otra victoria para el total de tres de este evento…
1 vote -
reward
durante la ricezione del reward legato alla partita vinta del draft di Baldur's Gate il sistema non mi ha permesso di visualizzare la ricompensa costringendomi a chiudere forzatamente l'applicazione
1 vote -
カラーチャレンジ
黒のカラーチャレンジの5つ目に入ることができない。「ネットワークエラー」と出るが、特に回線に問題はなく、恐らくイベントに参加できないバグだと思われる。
ログインをし直してもダメで、PC版で試してみてもダメだった。
PC版だとスタンダードで遊ぶ事は出来ている。11 votes -
A card stuck in the stack
During New Capenna Quick Draft, I played Kill Shot on attacking creature. Then, suddenly, Waiting for the Server screen appears (although my internet connection was stable), and Kill Shot got stuck in the stack, never to be resolved. Moreover, when I tap the stack, it tells me that it's empty. I lost a match because of that.
3 votes -
bug in premier draft function
after the 4th pick of pack 1 I couldn't see cards on the screen and select any cards.
I have to exit game and restart to rejoin the table but I found random picks in my deck that have ruined my draft.
Is it possible to have my 1500 gems/10k gold back?
Thank you3 votes -
Pick in draft stays on screen
During a draft pick the picked card will stay on the screen while the draft continues in the background.
4 votes -
ネットワークエラー
カラーチャレンジ白でビビアンの次をプレイしようとすると、そこだけネットワークエラーで先に進めない。早く直して。
1 vote -
Viconia does not return exiled card to hand when specializing
When I activated Viconia's specialization ability, I chose steadfast paladin, which is a {1}{W} creature. However, that card was not returned to my hand as described on the card.
1 vote -
midweek magic not available
It is well into November 30th (Heck it is December 1st in some places!) and midweek magic is not available for me.
9 votes -
Not able to play a draft with a draft token
Why am I unable to use a draft token to play in a draft which is explicitly included in the description of what you can play with the draft token?
2 votes -
Baldurs Gate mastery Pass
The Mastery Pass for Baldurs gate has loo many levels or not enough time.
Doing the Daily Quests and 15 Weekly wins (with ~4 Daily wins) + Events was enough for all previous Mastery Passes.
For Baldurs Gate it is almost impossible to reach Level 70 in time. 8 Weeks for 70 (1.25Level/day)... Streets of New Capenna had 10 Weeks for 70 Level (-> 1 Level/day).
Add a way to get the Mastery Pass rewards without spending 200 gems/missing level and better match Levels and available Weeks for future Mastery Passes1 vote
- Don't see your idea?