MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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362 results found
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Petition for Timeless Events in MTG Arena
Petition for Timeless Events in MTG Arena
Dear MTG Arena Team,
As a passionate player of Timeless, I would like to respectfully request the addition of dedicated Timeless or Timeless Classic events to MTG Arena. Timeless is my favorite format in Arena because of its depth, variety, and the ability to explore strategies across Magic’s history.
Currently, the only way to engage with Timeless competitively is through the ranked ladder. While this is enjoyable, it feels incomplete without events that allow players to earn rewards, test themselves in structured runs, and experience the format in a tournament-like environment, much like…
179 votes -
Network Error - Quick Draft Magic Foundations
My quick draft errored out during the drafting process, and now every time I try to rejoin the draft, I receive the following error. I've tried restarting the client and repairing the client on Android with no luck.
75 votes -
Quick Draft Quest not completing
I started another draft and am still not receiving progress for the three quick draft matches however, and clicking thee quest doesn't appear to navigate to anything. Is this a known issue, or is there any other way to receive progress?
120 votes -
Avatar Jump Decks have Land Issues
The Avatar Jump Decks seem to have a wildly unbalanced set of lands. Users are reporting either extremely high amounts of lands or extremely low. Attached is an image of my second Jump Deck from Avatar, and it was worth playing. Unlike other Jump lines before, this one is unbalanced and not at all fun. It was a waste of 1000 coins. This needs to be corrected.
24 votes -
all cards are black
When drafting all cards were black, and I was unable to choose what I wanted. I would like a refund.
23 votes -
All cards are black during drafting
During premium draft just now I was drafting and all cards were black. Loging out and loging back in during the draft did not solve the issue. I would like a refund for the gems spent on the draft.
14 votes -
yargle day achievement bug
yargle achievement dosen't count damages.
41 votes -
Complete 3 quick draft matches quest
I have the quest to complete 3 quick draft matches, I bought gems to complete it. I played the Quick Draft Aetherdrift event and played 5 matches before losing 3 times. I spent the rest of the gems on packs before I realized the quest was uncompleted.
63 votes -
Missing Fleem
Missing Fleem after opening 10+ packs in the time period
33 votes -
Momir - Serra's Emissary
In the mid week momir event I rolled a Serra's Emissary. Didn't get the option to pick a card type and as such timed out without being able to do anything, losing the game...
21 votes -
Sokka's haiku bugged
Sokka's Haiku is not available to cast in Omniscience midweek event. Its an instant but cannot counter spells, or cast at all for that matter.
17 votes -
Can't Rejoin Draft - Quick Draft Magic: the Gathering Foundations
Before the latest big update (yesterday, Sept. 16, 25) I joined Quick Draft Magic: the Gathering Foundations. While drafting (picking cards) I had some work business and I stopped drafting. After the update (now) I am trying to rejoin draft, but when I I try to "Rejoin Draft" the game says: "Network Error. Unable to get draft progress. Please try again later"
I tried doing it on 3 different networks with 3 different devices - my home PC, my Office PC, and my Android phone - all with the same result.
All other game modes, including Premier Draft, work fine.…
23 votes -
Final fantasy error timeout
I always enjoy your company's games.
I just finished drafting for Final Fantasy and tried to play, but it was already unavailable.
Previously, there was a countdown and a grace period from drafting until the game ended. Why is this happening now?
I request a response.After finishing the draft, I was already unable to build my deck while in the process of doing so.
It should have been within 15 minutes of the draft.30 votes -
Fleem
Completed a traditional draft of OM1 but didn’t receive the Fleem reward.
32 votes -
Stuck on "Entering Match" after the latest update
After the latest update i can not enter any match: its stuck on "Entering Match" screen after “Waiting for opponent”. Before the update everything worked perfect, so it's definitely is related to it. “Entering Match” screen lasts seconds or even minutes and then it returnes back to the main menu. Everything else (shop, etc.) works fine. Log file is attached.
Video can be found here: https://mtgarena-support.wizards.com/hc/en-us/requests/4535002
Changing to a public DNS / restarting game client and PC didnt help47 votes -
avatar jump in
Avatar Jump in events don't add the correct cards and replace them with basic lands. Horrible play experience. I selected Firebending / Powerful. Having 27 Lands and 13 Spells in Deck. Cleary all spells from the Poweful deck were replaced by basic lands ...
18 votes -
event achievements do not count progress in Yargle Day event
have not yet tried in regular matches, but in the specific event the achievements are not being count
play any number of games in "Yargle Day... In Space!" event were you deal damage to opponent using Yargle and or win the game, either by resignation or by opponent getting to 0 or less life
reporting from PC, log file attached
as title suggest, no advances in the achievement under the Yarge event
30 votes -
Lorwyn Mastery Pass with the worng rewards
The rewards form the Lorwyn Mastery Pass are wrong. I just received 3 booster packs from Edges of Eternities instead of 3 Lorwyn boosters from the Mastery Pass where shoud be Lorwyn. There is somo sort of bug going on.
12 votes -
Tutorial repetition
Each time I opened the home page, the tutorial flashed. Informing me that we are able to gain reward after meeting its request. And then it disappeared without any guidance. I'm sure that I have passed all tutorial. Unfortunately, I failed to start a dual in PC since the tutorial appeared. I failed to enter any game since the annoying tutorial flashed in the home page!
12 votes -
Unable to play matches
Stuck at Waiting for Opponent in almost all matches across multiple formats. Occasionally able to load into a match, unable to get past mulligan phase. Premier draft is unable to be selected. Had an Avatar Premier draft deck with 0/0 record, now completely unable to select Avatar premier draft. May have been awarded match losses for inability to connect, I can't tell as the premier draft option is currently not visible and unable to be selected.
14 votes
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