MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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236 results found
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Third Riddle Not Giving reward
With the Third Riddle, i had gotten the answer correct typed it in to the "Redeem", and got "Redeem code successful" but got nothing.
26 votes -
Product suggestion
Thank you for the Historic Pauper Metagame Challenge, it made me install MTG Arena again, and enjoy playing some Magic! Because of that my suggestion is simple, bring Historic Pauper as its own constructed ranked format, do it the same way as you did ranked brawl or even quicker.
Thank you!
28 votes -
Yargle draft did not allow me to keep cards, as the event described
Yargle draft was advertised that we could keep pulled cards, but the cards did not transfer to my collection.
12 votes -
Hobbit Welcome Deck Duels Bug
Wins in the Hobbit Welcome Deck Event are not granting the promised card rewards. Clicking Claim button returns to home page instead of giving rewards. This bug is consistent on PC Steam version.
18 votes -
Face Jace
Face Jace Achievement isn't working on normal standard queue. I got him to 10 and it didn't work, then I got him to 13 on my 2nd try and still didn't give it to me.
I'm using Steam.I have not tried other modes besides standard
11 votes -
The Hobbit Welcome Deck Duel rewards no cards for the 1/2 wins
The newly added The Hobbit Welcome Deck Duel does not give you cards when you win 1 or 2 times.
I tried it 3 times and every time after I press "claim" the client returns to the main screen without giving out cards.14 votes -
Hobbit riddle bug on 3rd riddle.
I've answered all of the 1st 3 riddles in the Hobbit mini game and received no prize for answering the 3rd question correctly. Is that right? Just confused about it I guess. I know I answered them right, they're straight out of the book.
13 votes -
The Hobbit - Welcome Deck Duel No Card Reward
Completed the Welcome Deck Duel, Hit Claim at End of 3 Wins- No Reward Given, No Prompt for Cards Claimed.
10 votes -
Pick 2 draft had 8 people
Hello! I ran a pick two draft, and it had 8 people in the draft. Here is the log from 17lands
https://www.17lands.com/draft/e1c1bc09f45142fa87b6a18fa469e7bf/2/5with only 7 picks the original packs never got passed around.
10 votes -
The Hobbit Welcome Deck Duel cards not awarded and track reset
The Hobbit, Welcome Deck Duel is bugged and did not award cards upon completion. I finished with one loss and the prompt to claim my cards returned me to the home screen. When I returned to the event, my completion track was fully reset including my losses.
13 votes -
Reality Fracture draft server issues
In the last Premier Draft the game failed to connect to the server multiple times showing "Waiting for server". This caused the second pack first pick to be auto picked (along with a few low impact picks late in pack 1).
User: TheNerdCheck
Format: Premiere Draft Reality Fracture
OS: Windows 11
Time: ~23:00 GMT+26 votes -
13 votes
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The Hobbit Welcome Deck Dules decks do not match the paper Welcome Decks
All Hobbit welcome decks are missing spells and instead have too many lands when compared to the paper decks listed here: https://magic.wizards.com/en/news/announcements/the-hobbit-welcome-decks. Each deck has 18 to 22 lands instead of 17, making them difficult to play.
For example, the Blue deck is missing 1x Lorien Revealed, 1x Thranduil's Decree, 1x Colossal Whale, and 1x Rogue's Passage, and has 20 Islands instead of 16.7 votes -
Problem with Hobbit welcome decks duels
On the screen to choose a deck for the Welcome Decks Duels, all decks are unusable. It seems LOTR cards cannot be in these decks.
9 votes -
Unlock
I tried to unlock steaming vents with key artifact in quick draft which freezed the screen on pick which room to unlock/lock. I tried to restart the game but it didnt help. I couldnt pick a room and even though the timer ended and moved to opponents turn I had lost control unable to cast anything. This lasted for the rest of the match.
It happened again in another match in the same quick draft.
I play on Android
8 votes -
Riddles in the dark
Completed first three riddles on the third riddle I answered WIND and it took it but no reward for 4 hours. I entered EGG and TIME during that period and the system took those, finally received the third riddle reward and received the 4th riddle answered DARKNESS and immediately received darkness reward. Received 5th riddle and saw that it is the EGG riddle which I already inputted and was accepted but have not received reward, it has been almost 12 hours at this point. Ive already restarted the client several times, ive attempted reentering EGG it will not accept it…
8 votes -
disconnect during draft
I got disconnected twice during the Premier Draft that I just finished. Both times, I remained online for other applications. I closed Magic Arena and reopened it, but I missed several picks.
5 votes -
The Hobbit Welcome Decks are invalid
After the event opened, it showed the decks were invalid to play so I waited until it seemed that you fixed it. Then I spend some wildcards to finish the green deck, but got hit with the invalid warning after the fact.
Yes, it is a free entry event, but it is not very welcoming and very frustrating for new players to spend wildcards just to not be able to play the deck in its intended event. Please fix it quick! Right now it feels like false advertising and a scam.7 votes -
Network error in premier draft
A network error occurred during a Premier Draft during card selection. After the error cleared, all subsequent cards were automatically selected, and the game froze at the end of the deck selection without sending me to the deck editing screen.
6 votes -
Your Rewards Are Vom Inducing
First, lets earn higher rewards for duplicates. Second lets have duplicate protection in more places. I dont play your events cause they feel gross and predatory. Just imagine telling the public your game is suitable or 13+ but you have gambling written all over it.
I'm not alone here.
Japan outlaws 'unjustifiable premiums and misleading representation'; specifically to target loot boxes.
China requires bad luck prevention mechanics (cap the max number of lootboxes till you get the reward you want). Also requiring the drop rate for each item (it is not enough to say mythics have a certain drop rate…
4 votes
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