MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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241 results found
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Played creature isnt targetable.
I played and payed (mana costs) Tam, Observant Sequencer in a Quick Draft SOS game but when i played lands later in the game or tried to target her with instants/sorcerys she wasnt an available option. She didnt had any extra perks or anything and the enemy had no card that prevented her from activating. That bug costed me the game (and you only are allowed to lose 3 times). Also i couldnt select her as a blocker either.
I paid gold to join the quick draft and since i am mostly f2p its really frustrating to see your hard…
1 vote -
Cant sideboard in Play-In
After g1 in a Qualifier Play in Match, i sideboarded into another deck. When the second game started however, i was still on the first deck
2 votes -
Naming of Strixhaven draft
It feels like having an original Strixhaven draft event online at the same time as the current set of the same name is a bad idea. I've been teaching my partner magic through my own account and she has been getting into Strixhaven. Not knowing any better she chose the original Strixhaven draft event, wanting to join the secrets of Strixhaven draft.
There's no way to back out of the event and so we've effectively lost those gems as she isn't equipped to be able to jump into a totally new (old) set.
1 vote -
Im feeling quite sour!
Not really an idea so much as feedback. It takes me a very long time to save up enough to do draft and I try as often as I can. I'm left feeling like the drafts are rigged against me d/t my lack of actual money purchases to participate because the few times I have won even a single match had been when I recently purchased gems. How is it that the bots always have the right card to win the game when I'm going to win it on my next turn. Happens to me very often. Super disgruntled and…
1 vote -
Infinite counters column
I was playing in the pick-two draft tmnt, when I put a stun counter on an opponent creature, the game showed a column of counters, despite it was only a visual bug because the game progressed as usual. When I entered a new game, the same bug happened when my opponent put some +1/+1 counters on his creatures, but this time it made the game crush and I subsequently lost the game (and the draft, losing as such 900 gems).
2 votes -
「クイックドラフト参加券」が、ジャンプインを5回終わらせても貰えない
チュートリアルをスキップして、「ジャンプイン参加券」を合計5枚貰いました。その後、ジャンプインを5回行ったのですが、貰えるはずの「クイックドラフト参加券」が貰えません。
一緒に始めた友人は「クイックドラフト参加券」を貰えていたので、私がバグで受け取れてないのか、何かの条件を満たしていないのかわからないのですが、
バグであれば補填をお願いします。2 votes -
Attempting to change deck view causes game to close
While attempting a quick draft I encountered an issue. Anytime I attempt to "view deck" the game crashes. This happened during the draft anytime I tried to check creature count/spell count and continues doing so during deck building. I have been forced to restart the game several times. I have also cleared the cache in an attempt to resolve the issue. I am playing on a Samsung galaxy note 20 so android. Any feedback/help would be appreciated. I took a break for awhile and this was the first draft attempted since coming back.
1 vote -
Illegal cards in SOS premier Draft
In SOS premier draft, an opponent led on a turn one Library of Alexandria. It gave me quite the chuckle as I am very confident that one was not on the bonus sheet in SOS.
1 vote -
Game crashed during game 3
Game crashed when i ahd the win causing my third loss:
Hello,
I experienced a bug in MTG Arena that affected my event/gameplay and caused a loss of rewards/entry value.Date/time: May 23rd ~ 6pm EST
Platform:Mac
Event or mode: Draft
Username: Portalrider
Issue: [describe exactly what happened]
Expected result: Game should not have crashed
Actual result: lost game got Phyrexian letters "Description" loading screen bug Lost items/rewards: 2200
I’d appreciate review and compensation if appropriate. I’ve attached screenshots/logs if available.1 vote -
impossibilità di gioco al draft veloce
Non riesco a trovare avversari per il draft veloce
1 vote -
Pick 2 Draft TMNT only let me play 2 of 3 games
After completing my second game in the Pick 2 Draft for TMNT, it didn't let me play the 3rd game. Only option was to pay and start a new draft! I did get a reward, but it could have been a better reward if I won my 3rd game.
2 votes -
Draft
tuve problemas debido a que el draft falló, perdiendo partidas, adjunto el pantallazo
1 vote -
Draft starting witha loss/App crash leading to not being able to play out turn
Two separate bugs, both in the same week. I’m on iPhone app.
I did a quick draft, built my deck and closed out. Came back that evening to play and had a loss marked despite not having played a game in the event yet.
This morning, the app crashed during declare blockers step. Reloaded app and was unable to select any options aside from pass. Reloaded app twice more to the same result before my timers ran out and the app auto passed.
I’d be less irate about this if hadn’t cause me an unnecessary game loss. I get these…1 vote -
No Play-In points for March
I ranked #1079 in March but I haven't received Play-In points. I want to receive them to play the Qualifier. I've already submitted a ticket, but with no response.
1 vote -
no progresion on quesst
llevo casi 1 año sin poder avanzar en las misiones diarias y conseguir oro para comprar packs, obviamente deje el juego por essto esperando que se arreglase vuelvo y sigue igual
1 vote -
Connection issue during SOS premier draft
I was playing SOS premier draft with my PC(Steam).
During card picks, two different each cards picked in one pack and suddenly connection issue happened.
So I restart the client but the computer already autopicked a few cards.
And it even happened twice.
It was 06:04 PM KST (05:00 AM EST)Please get me back 10000 golds.
1 vote -
When you draft it should be a fresh start, not based on rank
I wish that when you played an arena draft, it would be a fresh start and you could play against any random person of any rank. That's how real drafts work and it would be fair that way. Instead, I am playing against only people in gold rank of whatever happen to be because I play a lot. It should be randomized from the start and based on the results of that specific draft alone, not all of your play time. That's how it works in person...
1 vote -
Critical bug during draft – disconnection and interrupted trigger
Hello,
I am writing to report a critical bug that occurred during a draft game.
During the match, my opponent used their time bank, and at that exact moment I was suddenly disconnected. When I reconnected, I was back in the game, but the game state had been altered:
- My ongoing trigger (sacrificing a land to search for another) was interrupted
- The land was correctly sacrificed
- However, I was not able to search for a replacement land
- As a result, I missed my land drop for the turn, which had a major impact on the outcome of the game
This…
1 vote -
traditional sealed strixhaven
hello, i had paid for an entry in traditional sealed strixhaven over the weekend. i was building my deck but i had an emergency to tend to. i was looking forward to resume my deckbuilding and playing in the sealed event but i can't find it anymore. was it a time limited event?
1 vote -
星間航路の助言
星間航路の助言をキッカーで唱えるとアプリが勝手に落ちるバグが4回連続でありました。
よく使うカードなので直してもらえると助かります。1 vote
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