MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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959 results found
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Chimil Quick Draft Aetherdrift disappeared
After playing 3 or 4 games (all wins) with an Aetherdraft Chimil Quick Draft, the event suddenly disappeared.
9 votes -
your go achiement
I did not get the your go achievement after multiple times
also I had more than 50 life and did not get the achievement
1 vote -
Draft disappeared
Drafted a Premier Omenpaths Draft, finished draft, then the draft disappeared, please replace missing draft token
KevinD999
3 votes -
Final Fantasy Premier Draft is not showing
Final Fantasy Premier Draft isn't showing up.
I think some kind of bug is occurring, probably because I left the Premier Draft for End of Eternity untouched.
I can't play the game properly, so please fix it.
3 votes -
DRAFT BROKEN
This is the second time I'm losing gems due to issue with draft, first when the game crashed during drafting and now whenthe event died and I couldn't play any games. Please fix this and return my gems back...
3 votes -
bug with sideboard
I lost 2 metagame challenge with Boros Energy because my deck in Traditional Timeless format had only 7 cards in the sideboards. I need reimburdment for both entries
1 vote -
No Premier Draft for Omenpaths; can't use Draft Token for Pick-Two Draft
I purchased the play bundle for the new Through the Omenpaths set, which includes a couple of Draft Tokens; I also purchased another Draft Token from the store yesterday. Unfortunately, there doesn't appear to be a Premier Draft format available for this new set. There is a Traditional Draft, but I prefer to avoid the time commitment of 2-out-of-3 matches when playing online. There is a Pick-Two Draft, but it doesn't accept using the draft tokens for entry. Why is there no Premier Draft for this set? If the reason is to focus on the Pick-Two Draft instead, then why…
3 votes -
Couldn't cast a mayhem ability during main fase
In a game during the midweek Magic event, I was prevented from using the Mayhem ability.
My opponent had a Rishei, Getaway Accomplice (4/6) and other creatures on the battlefield. I had a Deathflame Burst in my hand and controlled a Wardens of Silverweb Summit and other creatures.
In my first main phase, I cast Deathflame Burst targeting my opponent's Rishei, Getaway Accomplice. Then I entered combat and attacked with all my creatures. Wardens of Silverweb Summit's ability triggered, and I discarded a card to draw.
After combat, in my second main phase, I tried to cast Deathflame Burst on…1 vote -
jump in home button
jump in event button "play" became 'home', cannt start play or select new decks
23 votes -
Draft extra loss
I just won a game in my draft of tarkir but it now shows I have 2 losses? Earlier in the draft there was an issue where it randomly sent me back to the loading screen but I’m not sure if that’s relevant?
10 votes -
Cards disappearing during draft
This is a bug report, not a product suggestion. Whether or not you want the product to do this, I am unable to replicate it thus far.
Steps/description:
During a through the omenpaths pick 2 draft, pack 2 pick 2 I selected two cards. Shortly before time ran out, the selected cards disappeared and two other cards were autoselected for me. I am unsure if all of the cards disappeared and were replaced with other cards or if the selected cards disappeared and two of the remaining cards were autoselected, as time was very short, leaving me stuck with two…3 votes -
enrolled into traditional draft through the omenpaths draft but got into edge of eternity draft
Hi, I paid with a draft token to enter into through the omenpaths draft that was starting today but I got into the edge of eternity draft. I wanted to experience the new set but instead I got the old draft.
2 votes -
Duplicate card in Powered Cube Draft
On Mac, in a Powered Cube draft, I picked Serra Paragon and it was transformed into Bloodbraid Elf.
In the following pack there was a Bloodbraid Elf. I picked it to see what would happen, and I ended up with a deck with 2 cards with the same name.2 votes -
Jump in Event - stuck
I encountered an error with the jump in event.
I have MTGA arena installed on my windows 10 pc and my iphone X.
Recently I was playing jump in on my pc.
I left it logged in at the jump in event, but i guess it timed out (I had to leave the house)
I continued playing on my Iphone, resigned the event and rejoined, selecting two new packs, continued playing on my iphone.
Afterwards, when I got back home, I continued playing on my PC. I reconnected and It was still on the jump in event, but still showing…64 votes -
cube draft duplicate cards
I got duplicate cards during the singleton Powered Cube Draft due to a bug.
I went to pick a Time Warp in the Powered Cube Draft. Upon clicking on the card and dragging it into my card pool, bleachbone verge was instead added to my pool. Coincidentally, a bleachbone verge was available in my next pick in the exact same slot. I assume that a bug gave me the next card in that spot instead.
See the screenshot of my draft pool with 2 bleachbone verges.1 vote -
Bug with "Order of the Mirror" card in mystery pack draft event
In a premier draft opponent played Order of the Mirror and flipped it into Order of the Alabaster Host. Card reads that when blocked each creature blocking it receives minus one minus one until end of turn. Instead, when block all creatures I controlled got minus one minus one for each creature blocking it effectively clearing my full board.
3 votes -
Changing the match from Alchemy to Timeless with out a change to the match selection
Was playing Alchemy matches after a game change the cards in the deck, play a match but it was changed to Timeless with out requesting a match change
2 votes -
Unable to use Draft Token in Quick Draft event
I want you to support draft tickets for this.
There was no prior information that draft tickets could not be used.
If I can't participate in the latest draft rank, the tickets I received have no role.
2 votes -
Event loss on cancelling matchmaking
Cancelled match making immediately after starting and was assigned a match loss.
Details:
I was playing a quick draft on my iphone of the Aetherdrift set. I completed deck creation and went to start matchmaking. I immediately canceled because I needed to do something before playing matches. I then went back in to event which showed 0 wins and 0 losses. I played one match which I lost and after wards saw I had 2 registered losses. For obvious reasons, I would expect only one match loss since the original match making never changed prompts from searching for a match.6 votes -
Bug that prevented Quick Draft from being played!!!
While I was playing a quick draft, I got an announcement that an update was available, so I updated. I was in the middle of picking, but after the update, I can't pick in the draft. I think this is because the update was in progress. At worst, I don't mind if the pick I made disappears, but I can't even withdraw, so I can't play the quick draft. I would appreciate this issue addressed as soon as possible.
3 votes
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