MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
--------------
If you receive an error message that your attachment did not upload, please check to make sure it is smaller than 50 MB.
966 results found
-
Kicked out of premier draft game causing loss
Randomly Kicked from Duskmorn premier draft game and given a loss.
During the match I was randomly kicked from the game (sudden black screen, no loading or "waiting for server") and was returned to the draft screen. I had no loss at first but after checking the deck when I returned to the screen I had 1 loss. It happened so suddenly I wasn't able to capture any footage or screenshot. First time I've had this issue18 votes -
December Qualifier Weekend
December Qualifier Weekend - Wrong dates/information displayed/provided.
The dates information provided via emails to qualified players and on the official webpage Qualifier Play-Ins and Qualifier Weekend Information (https://magic.wizards.com/en/news/mtg-arena/qualifier-play-ins-and-qualifier-weekend-information?utm_medium=playerinbox&utm_source=arena) seem to be erroneous.
As per the webpage and the screenshot provided, qualfier weekends usually hold "Day 1" on Saturdays and :Day 2" on Sundays. However, the dates indicated are December 12 (a Friday) and 13 (Saturday). This would mean that, as per the webpage, the BO3 qualifier play-in is on the same day as the qualifier itself... which doesn't make much sense.
Please indicate the proper dates in direct…
1 vote -
DRAFT BUG
During a premier draft, I got disconnected, and when I came back the cards didn’t show up, but the timer kept running until I lost by timeout
1 vote -
Friends List Broken
Playing arena on pc, whenever trying to direct challenge or add friends the list is not showing up properly (image attached) and I am showing up as offline to other friends. I have tried updating, installing, and repairing game files but nothing changes afterwards.
1 vote -
"Complete three quick draft matches" tracking/reward bugged
This quest is available to me, and I completed an Edge of Eternities Quick Draft, but I didn't get completion of this quest. It still shows 0/3 for some reason. Seems to be a common bug?
3 votes -
34 votes
-
Kazuo, Ruthless Rival not using first strike with Rhino’s Rampage
I used Rhino’s Rampage on Kazuo to fight a deathtouch creature. Kazuo has first strike on my turn, but still dies to the deathtouch creature. This is bugged and happened in my sealed event leading to a match loss.
1 vote -
Draft
Draft : during few pick step, i have no visual on the cards... so, the time run out and automaticly pick a random card.
1 vote -
Jump in
Since Bloomburrow I have not been able to restart the Jump in event. I was hoping that with the update of this new set the problem would be solved but I can't use my Jump in tokens.
22 votes -
Monstrous Rage played in Standard Event?
Played against an opponent using banned cards in a standard event. They played Monstrous Rage against me.
This occurred on the 2nd of July (NZ time).
This was unfair and it cost me the match, costing me potential gems.
3 votes -
ブロールで対戦相手とマッチしない
2025.52.10.3265.1188538
ミッドウィークマジックあるいはゲームプレイのブロールにおいて、対戦相手を待っていますの表示以降、一向に対戦相手とマッチしない
5分程度経ってからアプリを開き直すと初期画面になり勝ちはついておらず、ミッドウィークマジックの場合は報酬を獲得できない2 votes -
Graveyard and death triggers
I just played a limited game where hama the bloodbender and callous inspector failed to trigger. No clue from the inspector. No exiled cars to play from the bloodbender despite multiple targets. I lost the game due to this. Any way to get a refund in gems?
1 vote -
Won a rank game, but my ranking decreased
I won a ranked game in MTG, but my ranking decreased
1 vote -
Mastery xp not adding
Mastery xp from weekly xp quest is not adding to my mastery pass total.
Also getting into contact with support seems impossible to get a direct fix.32 votes -
Disconnection from draft - refund request
Got disconnected from my last tarkir quick draft loosing a crucial game, please get me a refund.
2 votes -
lentezza del gioco ed esaurimento time out con conseguente perdita
Durante la partita Draft ho riscontrato un grave rallentamento del gameplay dovuto alla vostra manutenzione, con il conseguente esaurimento dei time out che mi hanno impedito di prendere le dicisioni migliori nei momenti più importanti del match. Chiedo il rimborso dell'evento
1 vote -
Proposal to Integrate Play Points as an Entry Option for Arena Limited Championship Qualifiers
Please consider allowing players to use Play Points to enter the Arena Limited Championship Qualifiers. Play Points provide a clear sense of progression and reward players for consistent participation. Allowing them as an entry option would make the event more accessible and help more dedicated limited players engage with high-level competition.
1 vote -
Quick draft
Hi there. A few days ago, I started a quick draft (foundation set) and did not pick the first card and came back to it 2 days later while on holiday. When I click on Rejoin Draft, I have a message Network Error message but nothing is wrong with my network. I reinstalled the game on Steam, but that did not help. Time to do that draft is running out, so I would be grateful for any help.
2 votes -
behavior
To whom it may concern,.
I am writing to file a formal complaint regarding unacceptable and hateful conduct by one of your employees, which violates Wizards of the Coast's Code of Conduct and undermines the inclusive community you strive to foster in Magic: The Gathering Arena.On September 11, 2025, I encountered comments made by your employee, who uses the Bluesky handle@xib.bsky.social, that celebrated and glorified the assassination of conservative activist Charlie Kirk. Kirk was fatally shot on September 10, 2025, during a speaking event at Utah Valley University in Orem, Utah—a tragic incident described by authorities as a "political…
1 vote -
Only received partial rewards for reaching mythic in constructed
Only got six packs of FF, two card styles, and 1500 coin for reaching mythic in constructed. Should have received 16 packs, 7 card styles, and who knows how much coin. How do I fix this? All this work for hardly anything.
2 votes
- Don't see your idea?