MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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362 results found
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Can't block
Durante alcune partite tramite l'app quando il mio avversario dichiara un attacco e mi da la possibilità di selezionare i bloccanti, posso selezionare la creatura ma non riesco a selezionare la creatura da bloccare, invece la fila delle creature slitta compreso la creatura avatar e si sposta lateralmente (a destra o sinistra)
2 votes -
Mobile Client Crash
My mobile client crashed as soon as my match was paired, resulting in a match loss. When I attempted to log back on, I was unable to do so before my timer ran out. This happened at approximately 9am on Tuesday, December 24th during a pioneer masters draft event.
8 votes -
Kicked while playing premium draft
I was playing draft, the game freezed and kicked me off the game saying that I’m unable to login..
7 votes -
7 wins
I did not receive the "Undefeated" achievement for completing 7 wins in a limited event. I went 7-0 in a best-of-1 Limited event without losing a single game. I won 7 games in a row in Jump In! with a loss.
2 votes -
gem reward
When I opened packs that gave me gems, it did not increase my gem total. The same thing happened when I just got a reward of a card that was already in my collection, which should have also awarded gems.
5 votes -
Auto logout during draft duel. In two drawft so not playing and 1 loose. So is annoying playing with no chance
Auto logout during draft duel. In two drawft so not playing and 1 loose. So is annoying playing with no chance
1 vote -
Remove Alchemy from Cube
I'm tired of you ruining cube with Alchemy cards. I DON'T KNOW THESE CARDS. I CAN'T PLAY AROUND THE MOST BUSTED CARDS IN THE CUBE BECAUSE THEY'RE FAKE CARDS THAT I DON'T WANT TO PLAY WITH. Cube used to be my literal favorite format on Arena, but you've ruined good real cards with Alchemy "balancing" while introducing clownshoes Alchemy mechanics and cards that were apparently designed by a 10 year old for all the restraint they show. So much for "restrictions breed creativity." WotC design is dominated feckless children.
7 votes -
Omniscience draft not functioning properly.
Omniscience draft omniscience does not interact as a normal omniscience would….
There is no option to play a spell for it’s normal mana cost instead of zero, and this has led to situations where I play a spell with a cost of x, while having mana available, but it replaces it with omniscience automatically casting for 0. Makes several cards worthless, and I have lost at least one game due to this.
For instance, having two treasures and the five mana from the event, when casting a genesis wave, it automatically cast for zero instead of allowing me to cast…
5 votes -
Roping
Username WIN is a time-wasting, stalling, roper. He roped me every single turn of the game. I don't know exactly when the game started, but I'm guessing that the game had already been going on for about 10 minutes when I checked my time at 1:32 pm, and I started taking screenshots from 1:35 pm to 2:06 pm as shown on the metadata from the screenshots. The game ended at 2:12 pm. I roped him back to show him how it feels, but I never let my bar get low enough to use a timeout as you can see from…
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MTGA 2_28_2025 2_06_58 PM.png 8736 KB -
MTGA 2_28_2025 1_57_33 PM.png 8702 KB -
MTGA 2_28_2025 1_55_17 PM.png 8988 KB -
MTGA 2_28_2025 1_53_32 PM.png 8663 KB -
MTGA 2_28_2025 1_51_24 PM.png 8569 KB -
MTGA 2_28_2025 1_51_00 PM.png 8529 KB -
MTGA 2_28_2025 1_40_55 PM.png 8775 KB -
MTGA 2_28_2025 1_35_18 PM.png 8740 KB
3 votes -
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Roping
Username WIN is a time-wasting, stalling, roper. He roped me every single turn of the game. I don't know exactly when the game started, but I'm guessing that the game had already been going on for about 10 minutes when I checked my time at 1:32 pm, and I started taking screenshots from 1:35 pm to 2:06 pm as shown on the metadata from the screenshots. The game ended at 2:12 pm. I roped him back to show him how it feels, but I never let my bar get low enough to use a timeout as you can see from…
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MTGA 2_28_2025 2_06_58 PM.png 8736 KB -
MTGA 2_28_2025 1_57_33 PM.png 8702 KB -
MTGA 2_28_2025 1_55_17 PM.png 8988 KB -
MTGA 2_28_2025 1_53_32 PM.png 8663 KB -
MTGA 2_28_2025 1_51_24 PM.png 8569 KB -
MTGA 2_28_2025 1_51_00 PM.png 8529 KB -
MTGA 2_28_2025 1_40_55 PM.png 8775 KB -
MTGA 2_28_2025 1_35_18 PM.png 8740 KB
3 votes -
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Game froze during game
Game froze during game and I lost my draft gems. I want my gems back
5 votes -
プレミアドラフトでゲームの途中で別のゲームになった
0-2でドラフトで対戦中、反応が途絶しドラフトタイトル画面に戻った。初めのゲームに戻るため再度開始を押したところ別の相手とのゲームが始まった。その後、2回目のゲームは勝ったものの初めの途中のゲームが敗北扱いになったのか、再ログインすると3敗したことになっていた
3 votes -
Sealed
I do not like sealed events for any type of competitive event. Can we start offering draft or anything else instead?
I understand why you are designing the game how it is currently designed and distributed. However, it is very clear that designing for competitive sealed is not a priority at all. I agree with this approach given that sealed is mostly played in prerelease events but I do not believe it is appropriate for any sort of competitive level event. While I do believe that sealed CAN be skill testing, I currently do not believe that the skill expression…
2 votes -
Missing Mastery Orbs Rewards
Hi there, I have spent 2 mastery orbs claiming overlord hauntwood and unstoppable slasher but they are not added to my collection.
4 votes -
6 votes
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Jump In
I have played Jump In several times since Murders of Karlov Manor was released and have not been offered any of the new packets as my first selection - I was offered a new packet once as my second selection. I have played Jump In enough in the past that I should have received a choice of a new packet every time; according to your rules about packet selection.
Something similar happened for a few sets in the past where you would not get to choose a new packet sometimes. That seemed to be fixed for the last set or…
20 votes -
Unable to take game action
Opponent passed turn, I was unable to take any game actions or cast spells. Turn tracker in bottom right was missing, my timer started ticking down. Restarted the app but by the time I got back in it had skipped my turn, lost game because of it
6 votes -
Midweek magic
Midweek magic on Arena is a great idea but could be improved. For example, almost every month there's an event that repeats something that is regularly available such as Standard or Alchemy. These should be replaced with Pauper and Artisan, which are a ton of fun and a great entry point for new players. Also, too much Momir!
56 votes -
Win being recorded as win and loss
I entered a match today with 2 losses and 0 wins. At the end of the match, which I won, it showed me with 1 win and three losses (it tallied both), and I was only able to claim my prizes. I was very surprised that I was unable to play again after a victory.
63 votes -
loss in premium draft
I had a phantom loss in this premium draft on 1/3/2024. I just won a game and returned to the results screen with a 3rd loss and the highlighted claim button.
10 votes
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