MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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221 results found
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Daily quests are not appearing
I have completed tutorial, unlock starter decks and so on. But I have no daily quests available.
I'm missing a lot of rewards here.
@WizardsCan you, please, provide some support?
thx4 votes -
Quick draft foundations bug
Sto giocando un quick draft foundarions, ho fatto 3 vittorie ma non me ne ha riconosciuta nessuna, come punteggio resta sempre 0w - 0L, non vengono riconosciute neanche dalle daily quest.
5 votes -
draft
There didn't seem to be a countdown clock for the end of the TMNT quick draft ending. I paid, drafted a deck, played a game, and within 12 hours it was gone without warning.
5 votes -
Drafting disconnected
I was in a Secrets of Strixhaven draft and I got disconnected during the draft portion. When I was able to log back the draft was over and my deck is now a lot of autopicks. I ask for reimbursement because my Primsmari deck was ruined.
3 votes -
Sidebord
Sideboarding Bo3 is not working anymore :(
Bug :( since yesterday
Pls help fix
3 votes -
3 votes
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Jump In! Screwed up mana bases, misleading color pack choices
Jump In! continues to show packs that are say, Blue + Black, only for it to be mono Blue with one or two split-cost cards and then shove a bunch of Swamp into the mana base. This is entirely misleading and completely messes up the mana base, making the play experience miserable at times. Screenshot included for the Midweek Magic Lorwyn Jump In; this is not the first time I've run into this problem. However here I chose what was advertised as UB and the second pack advertised as UW, only to end up with basically an Azorius UW deck…
6 votes -
Perpetually disconnetion from server
Just loose a draft cause server disconnection. When try to reconnect my turn is finished so I loose my ninja turtle draft without playing!
3 votes -
Can't access the game after getting kicked while drafting cards for an error of the game
I got kicked while i was drafting and now every time i open the game it tells me i'm not connected and even if i try to recconect or i exit and enter again it doesen't work
3 votes -
midweek magic get 3 wins but only 1 prize
Played to 3 wins on Midweek event. Only got 1 prize. Never got another rare or cosmetic card. Win count won't go past 1 win.
4 votes -
Unable to select cards in draft
Unable to select cards during pack 3 in a premier draft. This resulted in a time out and auto selection. Had to close the client and reload by which time the draft was over.
3 votes -
Pick two draft vanished
Hi, I was playing pick two draft, then checking my quests and could not reenter or start a new run. The event just vanished. The other TMNT-events are still there. If the pick two draft event just ended, then it wasnt announced and I didnt get the gems for the wins I had.
Kind regards
4 votes -
Network error after draft
Network Error, unable to join event. Please try again later. This message appeared on after I finished drafting a Premier draft: Teenage Mutant Ninja Turtles. I spent 10,000 coins on the event, these coins are still gone from my bank and I am still unable to play the event.
3 votes -
Premier Draft Game did not record Win or cards played.
I won a Premier Draft game and was reward none of the following:
a. Draft win progression
b. Daily win progression
c. Quest progression (Cast green/red spells)Match ended at approximately 9:12AM US Eastern Daylight Time
3 votes -
Pick 2 draft tmnt
Since today when I want to start the Pick two draft of tmnt it says unable to start draft please try again later. Other events work
3 votes -
draft
There didn't seem to be a countdown clock for the end of the TMNT quick draft ending. I paid, drafted a deck, played a game, and within 12 hours it was gone without warning.
4 votes -
Downloading Files when disconnecting
I experienced a critical client bug during an event. After a momentary connection interruption, the client froze, forcing me to Alt+F4. Upon restarting, my login credentials were forgotten, and I was hit with a mandatory 2GB update. My internet connection was stable throughout this process. Due to this technical failure, I was unable to rejoin in time and lost the match.
I would like to be refunded
3 votes -
1 vote
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Feedback
I find that events the game enjoys just giving me all 15 or 16 of my lands 5 turns in it has done that for about 5 events now and i am getting sick of it fix your "rng" because this is not how it actually works it has ruined events for me seeing how i have at least half of my deck as some sort of interaction out of 23 to 25 cards i have tried putting less lands and it still happens the last game i had 15... and it still just gave me all.of them.3 games in…
4 votes -
Jump in not working
Jump in does not allow me to play at all. Allows me to pick one packet and then goes back to the home page after a loading screen.
3 votes
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