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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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235 results found

  1. "Jump Into Marvel Super Heroes" FANTASTIC and SAVAGE LANDS are guaranteed to appear every time.

    In Jump Into Marvel Super Heroes, when selecting the first and second packets,
    "FANTASTIC" and "SAVAGE LANDS" invariably appear among the choices
    regardless of how many times the attempt is made;
    thus, the randomness of packet appearance rates is not being maintained.

    3 votes

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    4 comments  ·  Events  ·  Admin →
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  2. Disconnection and bug on Premier draft

    I entered a Premier Draft, and during the second booster pack, I was disconnected a few times. When this happened, the game froze for about 15 seconds and got stuck loading indefinitely. I had to wait and then restart the game, which caused me to lose time and miss out on picking certain cards.

    I noticed that the disconnections occurred specifically when I was trying to pick the card "Something Worth Saving."

    Additionally, during the match, there was a visual bug that made the arrow/cursor line invisible, as well as the line connecting creatures attacking and blocking during combat; this…

    3 votes

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    1 comment  ·  Events  ·  Admin →
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  3. Draft Unfair Loss

    Hello,

    I am writing to report a bug in MTG Arena (PC) that caused an unearned loss in my Reality Fracture Premier Draft event.

    What happened:

    I entered the matchmaking queue for my Premier Draft event.
    While still in the queue, before any match was found, I canceled the search.
    After canceling, my event record showed an additional loss, even though no match was ever played. I never saw an opponent, a mulligan screen, or a game board.

    Account details:

    Display name and ID: [O Cachorrada#08695]
    Platform: PC ([Windows], [Steam]
    Event: Premier Draft, Reality Fracture
    Date and approximate time: [5th…

    2 votes

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    2 comments  ·  Events  ·  Admin →
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  4. Power Cube draft price

    The price to draft the arena power cube is WAY too high and the rewards are really bad. Just feels like corporate greed :(

    5 votes

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  5. No priority given after opponent declares attackers

    I lost a premier draft because of a bug

    1. Opponent has flying creatures on the field, I have non-flying creatures
    2. I have Academic Ascent, as spell to give my creatures flying at instant speed, with enough mana to cast it
    3. Opponent declares attackers, and I am given no chance to respond by giving one of my creatures flying and cannot block

    Bug happened on Steam PC

    I was playing in a draft when an opponent attacked me with flyers, when I had the card Academic Ascent in my hand with the mana to cast it. The game automatically skipped past…

    2 votes

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    2 comments  ·  Events  ·  Admin →
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  6. Ranking up while losing in limited events

    I've played 4 premier drafts of HOB, I have not won more than 2 games in any single event and I'm ranking up. This is evil. I'm playing a ranked queue against players consistently above my skill level winning 33% - 40% of my games and ranking up. Half of the issue is the lack of participation in Universes Beyond, players decay far below their skill level and prey upon weaker players. The other half of the issue is WOTC's ranking system that inflates player rankings when they are losing more than 50% of their games, 2 pips per win…

    3 votes

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    2 comments  ·  Events  ·  Admin →
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  7. énigme dans l'obscurité (riddle in the dark)

    La troisième énigme est buguée. *** SPOIL *** La réponse est le "vent" ("wind", en anglais) : je rentre la réponse, ça utilise le code, sauf qu'au lieu d'obtenir une récompense et la suite des énigmes, rien ne se passe ...

    4 votes

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    1 comment  ·  Events  ·  Admin →
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  8. New cube is blank

    The new cube (I assume) does not have any art or description in my menu.

    Platform: iOS

    2 votes

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    4 comments  ·  Events  ·  Admin →
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  9. Server Disconnect During Draft

    I was in the middle of a powered cube draft and picked an Enlightened Tutor for my side board, and it appeared in both my side board and main board. When I attempted to make another pick, the server gave me a message like "unable to make draft pick" and tried to reconnect me. I waited for a minute or two, then force quit and restarted arena, but I'd missed an entire round of picks.
    I want a refund for my draft.

    5 votes

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    0 comments  ·  Events  ·  Admin →
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  10. pick locked

    In an Arena Powered Cube draft, pack 2 pick 1 locked my pick selection to the last card in the pack. I could click on the other cards in the pack and they would be briefly highlighted before it would snap back to the last card in the pack. I tried alt tabbing, opening the menu, sideboard.

    This was on PC.

    4 votes

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  11. Badgermole Cub

    I'm in a traditional standard event and my second opponent played badgermole cub in both games. I entered with the gems. I won 2-0 anyway.

    3 votes

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    1 comment  ·  Events  ·  Admin →
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  12. Pick two draft the Hobbit Missed Draft Pick

    In my Hobbit Pick 2 draft event on pack one pick four my draft pick was cancelled, I selected two cards and before the timer ran out the pack vanished and the cards were not put into my pool. At the end of the draft I have fewer cards than i should have

    6 votes

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    0 comments  ·  Events  ·  Admin →
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  13. frozen room section for Duskmourn Draft

    during a draft match I was playing in the newest draft dropped today, August 11, 2026 during my turn when I used a sorcery in an artifact to unlock a room. My game did not let me select and eventually when I hit view board, it did not let me go back to even trying to select between the cards and it timed me out and I was not able to do anything and it caused me to lose so I now have a loss in my limited draft Event.

    5 votes

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  14. ‘Can’t make draft pick’ bug

    In my last three premier mixed-up draft events, I’ve gotten the bug ‘can’t make draft pick’, where I’m then locked out of the draft and have to watch as the computer drafts for me halfway through. Could I be refunded for these events?

    5 votes

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    0 comments  ·  Events  ·  Admin →
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  15. Jump-In Game Tracking

    Jump-In will not track the games I play so I am unable to receive the token.

    4 votes

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  16. “Play 5 games of Jump In!” Not Progressing

    “Play 5 games of Jump In!” quest has been stuck on 3/5 for about a month now, even though I’ve played/won more than 5 games of Jump In. I’ve tried resigning and trying new Jump In decks (wasting 3,000+ gold on cards I don’t even want), tried restarting client and device (iOS), and the repair game files option in settings.

    4 votes

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    0 comments  ·  Events  ·  Admin →
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  17. Yargle day unable to join

    I cannot join the Yargle day event. Says network error unable to join event. Can still play other modes just fine.

    3 votes

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    1 comment  ·  Events  ·  Admin →
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  18. bug priorities through double strike and first strike

    Hello,

    I encountered a bug during a Draft game that affected the outcome of the game.

    My opponent attacked with Koth of the Homestead as the only attacker, with double strike from Yuriko, Blade of the Mighty. I blocked Koth and intended to cast Stingerquill Charm after declaring my blocker, giving it deathtouch and first strike.

    However, after declaring the blocker, I did not receive priority and the game immediately proceeded to the first combat damage step, preventing me from casting my instant.

    I tried this twice with two different creatures, with the same result each time.

    Since this bug…

    2 votes

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    1 comment  ·  Events  ·  Admin →
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  19. 1 vote

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    2 comments  ·  Events  ·  Admin →
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  20. Premier draft - can't pick card by mouse

    Premier draft - can't pick card by mouse.

    There was picked card by Mtg arena client, that I could not switch off from.

    This happened to me 2 times already, beside those network errors (3 times in last 4 days). It's quite frustrating, given, the event is not free ;).

    I could not attach file with original size. I attached zipped file. It refused it to upload. I used trick and renamed file to .log, but it's zip.

    Please, zip files automaticaly by this web page ;). What are your programmers doing?

    1 vote

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    2 comments  ·  Events  ·  Admin →
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MTG Arena Bugs & Product Suggestions

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