MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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221 results found
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Android client not rendering text
I bought a premier draft, and could not read types or stat lines. The draft was unplayable. I've waited for an update so i could try the mystery deck i built, but that doesn't seem to be coming
2 votes -
bug na gameplay de um draft
estava jogando um draft, e logo no inicio da partida, no primeiro turno do meu oponente que era o primeiro a jogar, uma carta do meu deck foi para o grave, sem nem ter começado o jogo, e durante o turno do oponente. ele passou o turno, eu baixei minha primeira land, e quando passei o turno para o mesmo, uma carta foi descartada da minha mao (???), eu tinha 7 na mão neste momento, nao tinha usado nenhuma magica nem nada. como se não bastasse, após isso, não consegui conceder a partida, tive que fechar o programa direto. Perdi…
2 votes -
no progresion on quesst
llevo casi 1 año sin poder avanzar en las misiones diarias y conseguir oro para comprar packs, obviamente deje el juego por essto esperando que se arreglase vuelvo y sigue igual
1 vote -
Connection issue during SOS premier draft
I was playing SOS premier draft with my PC(Steam).
During card picks, two different each cards picked in one pack and suddenly connection issue happened.
So I restart the client but the computer already autopicked a few cards.
And it even happened twice.
It was 06:04 PM KST (05:00 AM EST)Please get me back 10000 golds.
1 vote -
“Missing” daily challenge
Hello, I would like to request information regarding the daily refresh of the three “daily challenges.” For the past few days I have noticed that one daily challenge is marked as completed at a time when I was not playing.
Since I use only one device and I have not received any login emails from other devices, I would like to ask you to check my account regarding the completion of the daily challenges.
As they were not completed from my device, I assume that either there is a bug or they were completed from other devices that do not…
0 votes -
When you draft it should be a fresh start, not based on rank
I wish that when you played an arena draft, it would be a fresh start and you could play against any random person of any rank. That's how real drafts work and it would be fair that way. Instead, I am playing against only people in gold rank of whatever happen to be because I play a lot. It should be randomized from the start and based on the results of that specific draft alone, not all of your play time. That's how it works in person...
1 vote -
Critical bug during draft – disconnection and interrupted trigger
Hello,
I am writing to report a critical bug that occurred during a draft game.
During the match, my opponent used their time bank, and at that exact moment I was suddenly disconnected. When I reconnected, I was back in the game, but the game state had been altered:
- My ongoing trigger (sacrificing a land to search for another) was interrupted
- The land was correctly sacrificed
- However, I was not able to search for a replacement land
- As a result, I missed my land drop for the turn, which had a major impact on the outcome of the game
This…
1 vote -
Stuck on "Waiting for the Server" on starting draft/entering deck building
When I start a new draft or deck building, the MTGA client gets stuck on "Waiting for the Server" forever.
1 vote -
traditional sealed strixhaven
hello, i had paid for an entry in traditional sealed strixhaven over the weekend. i was building my deck but i had an emergency to tend to. i was looking forward to resume my deckbuilding and playing in the sealed event but i can't find it anymore. was it a time limited event?
1 vote -
星間航路の助言
星間航路の助言をキッカーで唱えるとアプリが勝手に落ちるバグが4回連続でありました。
よく使うカードなので直してもらえると助かります。1 vote -
disconnection from draft game
i got disconnected from a draft game even though my connection was fine and i have been given a game loss
1 vote -
bo3シールドの開催期間もっと長くしてください！
もしくは学部を選ばないシールドを常設して！
1 vote -
Got disconnected and couldnt reconnect in the middle of my premier draft, when i tried to login right after it said my game couldnt be updat
Got disconnected and couldnt reconnect in the middle of my premier draft, when i tried to login right after it said my game couldnt be updated
1 vote -
Got disconnected and couldnt reconnect in the middle of my premier draft
Got disconnected and couldnt reconnect in the middle of my premier draft, when i tried to login right after it said my game couldnt be updated
1 vote -
Two quick draft games with Lorwyn Eclipse crashed.
I was in the fourth game of the Lorwyn Eclipse quick draft when the game froze. I couldn't make any plays, I tried to restart the game but my time had run out. The same thing happened in the fifth game. In the following games everything went well.
2 votes -
Match wouldn't load
I entered SOS pick 2 draft and did the draft. Then went into my first game and while the player avatars loaded in the cards wouldn't. I closed the game and reopened, and it was still the case when it reloaded. All I could do was press concede.
I would really like that loss rescinded OR my 6000 gold back. I don't feel comfortable continuing that run unless this is addressed. I'm a returning player who doesn't want to spend money until I'm confident I'll keep playing... so gold and draft entries are tight for me right now.
I have…
1 vote -
cannot match draft
I keep having trouble connecting to the Strix Heaven Two Choices Draft.
1 vote -
Sealed Arena
I am so tired of wasting gems on Sealed. Especially with Strixhaven. You pick your school and get no cards whatsoever to really help. Even though you get 2 packs dedicated to whatever school you pick, they are all low mana duds that give you no chance whatsoever. All of your rares and mythic rares (if by some miracle you actually get one) are colorless or are every other color besides the ones you chose. Come on what good is a a 6 mana card that only is useful when you spend multiple colors to cast it. This has happened…
1 vote -
Arena Limited Championship Bug
One of my records in Arena limited championship should have only one loss but it registered as two.
2 votes -
My game crashed and took a long while for arena to find the match
Was in a secrets of strixhaven quick draft when my game crashed, after this I immediately attempted to rejoin the game yet it held me on the joining screen for long enough for my opponent to get 2 turns ahead of me, and by that time I was screwed and ended up losing the game because of my disadvantage.
1 vote
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