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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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265 results found

  1. ジャンプインが始められない、終われない。

    ジャンプインで2パック目を選択すると、読込みが入るが、
    ホーム画面に戻るだけ。
    再開すると、「1つを選んでください」と表示されるが、
    選択肢となるパックが表示されない。(添付画像)
    やり直すこともできない。

    2 votes

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  2. ジャンプインが始められない、終われない。

    ジャンプインで2パック目を選択すると、読込みが入るが、
    ホーム画面に戻るだけ。
    再開すると、「1つを選んでください」と表示されるが、
    選択肢となるパックが表示されない。(添付画像)
    やり直すこともできない。

    2 votes

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  3. Doom Lethal

    Game not allowing selection of packs in Jump In Marvel. My first pack was Doom, and I was trying to pick second pack Lethal, but whenever I do, it says 'Waiting for Server', kicks me out, and when I try selecting a second pack when going into the event, the graphics for all the packs have disappeared and I'm stuck. Even rebooting the game doesn't work, I have to wait a long time, before going back in the game - then repeat.

    2 votes

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  4. Dropped from event

    After winning the third game in my match (traditional draft Marvel super heroes), and when it went back to the screen that shows progress through the even, I was... just not in the event anymore? I should have been at 2 wins-1 loss

    1 vote

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  5. Schermata iniziale

    Nonostante io abbia completato tutte le sfide iniziali quando vado su gioca oltre alle classificate posso giocare solo contro un bot

    1 vote

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    1 comment  ·  Events  ·  Admin →
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  6. Jump in

    Hi... Im trying to play Marvel's Jumpin, selected daredevil's deck, then thor's deck, i've kicked to home screen. Now, when i'm trying to play this event, the game shows me that screen, can't go ahead or back...

    Tks

    2 votes

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  7. Evils thrall/soeedball

    I played evils thrall opponents soeedball. He had two other creatures besides soeedbaklk kill. I used evil’s throw on speed ball. He gained +2+2 and that was it. You still affected not to go off and no creature came to my side of the field

    1 vote

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    1 comment  ·  Events  ·  Admin →
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  8. Bug: Matchmaking error – Accidental match cancellation counted as loss

    "I was entering a 2-player draft and finished my deck, but I accidentally started a match. I cancelled it immediately and it sent me back to the home screen, but the game still counted it as a loss."

    3 votes

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  9. Can't access the game after getting kicked while drafting cards for an error of the game

    I got kicked while i was drafting and now every time i open the game it tells me i'm not connected and even if i try to recconect or i exit and enter again it doesen't work

    3 votes

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  10. Missing event - Bloomburrow Flashback Premier Draft

    Schedule says that there should be Bloomburrow Premier Draft this week but is missing on Arena

    2 votes

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  11. MSH Jump In

    For some reason I have a 44 card deck with 20 lands for the Jump Into Marvel event instead of a 40 card deck. The mana base for the Fantastic pack is also horrible and I'm not sure if that's a bug or an oversight but please do better if you're going to offer packs that are more than two colors. Why on earth is Farseek in the pack for "fixing" if I can't even realistically cast Farseek in the first place? There are only three (four if I'm being generous and counting Baxter Building) green lands.

    Edit: Even worse,…

    2 votes

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  12. I was auto retired from an event after a match win and pressing claim

    The title say most of it. After winning my 2-0 game in the jump into marvel super heroes I was prompted to claim my rewards for the win and after pressing it I was retired from the event. I play on Mac. Obviously I expected to get the gold and then be able to start another game

    1 vote

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    1 comment  ·  Events  ·  Admin →
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  13. Stuck on "Waiting for the Server" on starting draft/entering deck building

    When I start a new draft or deck building, the MTGA client gets stuck on "Waiting for the Server" forever.

    3 votes

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  14. Reward Orbs spent on two Cards but not received

    I earned 2 Orbs in the Secrets of Strixhaven Mastery. I spent them on 2 cards:

    Witherbloom the Balancer and
    Quandrix the Proof

    to build Decks with it.
    As you can see in the attached screenshots they vanished from the Masterypage but don't appear in the Collectionpage.

    Thank you for fixing this

    2 votes

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    1 comment  ·  Events  ·  Admin →
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  15. No Play-In points

    I ranked #1079 in March but I haven't received Play-In points.

    1 vote

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    2 comments  ·  Events  ·  Admin →
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  16. Bug in powered cube draft

    Powered cube draft cards not functioning properly. A couple of the flash cards I played would pop out but their abilities would not in any way function. Ex : flash Subtlety onto the field nothing happens 2x I did this once using the evoke cost. I should be seeing the opponent send his card to the top or bottomof his library. He had no cards preventing my ability from happening.

    1 vote

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  17. Feedback

    I find that events the game enjoys just giving me all 15 or 16 of my lands 5 turns in it has done that for about 5 events now and i am getting sick of it fix your "rng" because this is not how it actually works it has ruined events for me seeing how i have at least half of my deck as some sort of interaction out of 23 to 25 cards i have tried putting less lands and it still happens the last game i had 15... and it still just gave me all.of them.3 games in…

    4 votes

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  18. Pair opponents only of similar rank in Limited matchmaking

    When matchmaking for Limited events, only pair opponents who are a few rank levels apart (ie: Silver 2 vs Gold 4 at most). As a Platinum 4 player, I just got paired against Mythic #1 but have also played against Bronze and Silver players. Simply tell players if no similarly ranked players are available to pair. Or have them wait up to a maximum amount of time during matchmaking, quitting if a match can't be found. Matchmaking is often fair so consider improving that performance so it's always fair.

    2 votes

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  19. Color challenge freeze

    In the color challenge event. Viewing the selected deck and then hitting the back button causes a hang on the “waiting for server” screen. The only solution is to force quit and restart the app. This happens consistently with every color deck. Leaving the page by selecting from the menu in the top bar however does not cause a hang. Only the back button.

    Playing on an iPad Pro on version 2026.57.20.4110.1247675.

    4 votes

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  20. cant sideboard

    was playing powered cube draft and could not sideboard cards and caused me to lose game.... so frustrating

    2 votes

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MTG Arena Bugs & Product Suggestions

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