MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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959 results found
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Sealed event disappeared
I was mid way through an EOE Sealed when the app kicked me back to the main screen, and the event is no longer listed and my deck is gone
7 votes -
Missing fleem cosmetics
I did not receive the fleem cosmetics despite meeting multiple of the requirements to obtain them
Seems to be a pretty common problem
5 votes -
I have not received the Fleem cosmetics after opening 50 packs and buying the Mastery Pass. Could you please check? Thank you.
I have not received the Fleem cosmetics after opening 50 packs and buying the Mastery Pass. Could you please check? Thank you.
5 votes -
Fleem cosmetics not received
I played traditional draft through the omenpaths before the deadline but have not received the cosmetics
5 votes -
Missing "Don't Let Your Fleems Be Dreams" Cosmetics
I had purchased both 10x packs and the mastery pass when they first came out but did not receive the cosmetics yet
5 votes -
Have not Recieved Fleem Cosmetics Despite Qualifying by Participating in Multiple Drafts
I have not yet received my Fleem Cosmetics, despite participating in two drafts well before the deadline.
Would I please be able to receive my Fleem cosmetics?
5 votes -
Yargle achievement "Death by Vanilla" did not trigger
I created a deck with 5 vanilla creatures and then token generation and planeswalkers and winning did not trigger the "Death by Vanilla" achievement.
5 votes -
Had to Search for "Yargle" to Upvote Every Report that Yargle Day is DOA
Do you even test this or do you just rely on us (again).
5 votes -
Yargle Day... In Space! 900 XP didn't credit my account
I got my first win, claimed the 900 XP but am stuck at level 47 Mastery with 525 XP I was at before winning. I only got the 25 XP from the normal first 10 daily wins.
6 votes -
Arena crashed while drafting
I was just drafting Spiderman pick-two draft when Arena logged me out mid draft. I got presented with the screen shown in the sent file. This has not been solved yet. When I press reconnect I am presented with the same screen, when I log out and back in again I am presented with the screen once again and when I close the game and reopen i am also presented with the screen. I have checked extensively and found out it is not a connection issue on my side. This has resulted in 900 gems wasted on this draft.
5 votes -
Wan Shi Tong, Librarian Bug
I was playing the arena direct event when the following happened: my opponent cast “wan shi tong”. After resolving but before the counters were placed on the creature, I cast “sold out,” exiling the creature. Despite not being able to place the counters on the creature, my opponent still drew multiple cards. This is incorrect. Wan shi tong reads “… put x plus one plus one counters on him. Then draw x cards…” this means you would have to put the counters on him prior to drawing the cards. Since the counters were never placed, the player should not draw…
2 votes -
pick 2 draft sucks
Pick 2 draft is awful, never do it again
I always do a lot of premier draft for new sets, but this new format just sucks. Pick 2 draft is really weird and playing until just 2 losses is a terrible experience. One game of bad draws and it's basically all a wasted effort.Bring back premier draft for new sets.
5 votes -
Traditional Draft uses Draft Tokens, Pick 2 Does not allow use of tokens
as the title says, Traditional Draft can use Draft Tokens on to get into a draft for "Free", But the Pick 2 Draft does not allow use of draft Tokens.
3 votes -
EoE Quick Draft Arena Ended Early
I was playing MTG Arena EoE quickdraft and it ended early when I was at 5-2. Can I get my run back?
2 votes -
When opponent's "Joshua, Phoenix Dominant" transformed back, my opponent gained control of my own "Joshua"
Me and my opponent played Joshua, Phoenix Dominant. On his turn, they used its ability to turn it into a Saga Creature. On my turn, I did the same with my own Joshua, Phoenix Dominant. When the last Lore counter was placed on my opponent's Saga, it transformed back to Joshua. But! It also transformed back my Joshua under my opponent's control. I could see any card on their side that could explain how they gained control of my Joshua. I suspect the engine might have consider that it needed to transform all Joshuas and place them under my opponent…
6 votes -
Saga Creatures Causing Crash on Android Mobile
Saga Creatures from the new Final Fantasy are causing crashes on Mobile and being unable to rejoin game, resulting in game loss. Steps to recreate: play Arena on Android S25, play any Saga, crash. Have tested with Summon: Fat Chocobo and Summon: Fenrir.
8 votes -
Crash sealed final fantasy
I was playing a sealed final fantasy game, lost two games and after my 4th win, game crashed and I have not been able to continue the event, I lost all :(
8 votes -
instant spell priority
mtga didnt give me priority in combat with the instant rig of war which cost me germs in sealed. 19.33 Belgium time.
ShaGuar#97258
6 votes -
Obsessive Pursuit doesn't work well
When I have clues on board and firebending triggers before Obsessive Pursuit it doesn't wait for me to use the firebending mana to sac the clues before resolving the Obsessive Pursuit trigger. Can this be changed???
3 votes -
Bug with sealed draft gems/packs
I’m having issues with receiving gems/packs after wins for sealed avatar event. I’ve gotten 3 wins so I should have won multiple packs and gems but haven’t. This is for IOS
3 votes
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