MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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201 results found
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Panther pounce did not work for defense against Flynn
I was playing Quick draft on my iPad and used panther pounce to defend against a flying creature but it did not work to block it even so my creature had flying. That made me loves the game
2 votes -
Marvel Draft logged a win as a loss
I won my most recent game (opponent conceded) but the Draft screen indicated that it was a loss.
I'm using the PC version through Steam.
2 votes -
jump into marvel packet selection lock
The bug which I think you are aware of with Jump into Marvel getting locked on the packet selection screen triggered for me with HYDRA and another monoblack pick, I think madness.
2 votes -
Bug - Quick Draft
Hello, I am writing to report a bug and request a refund for a Quick Draft event due to a game-breaking bug that caused me an unfair loss. During my match, the game completely froze right after I cast a creature card. The card remained floating on the right side of the screen, and I was unable to cast any other spells, pass the turn, or take any other actions. Meanwhile, my opponent was able to continue playing their turns normally. After a moment, the game froze entirely, and nothing else happened. I immediately checked my connection, and my 5G…
2 votes -
Jump into Marvel
I paid the 1000 gold, made a deck and started to play. I lost the first game, then I won second and third. After this I was kicked off like I was losing 3 games. The rule is keep playing until you reach 3 match losses, well this is not working
2 votes -
SHOOT the sh continue with hexproofed target
Look as last game k thx
1 vote -
Cannot complete package selection in Marvel Jump in Event
I am having the same issue. I selected my second pack in Marvel Jump in the. It kicked me. When I go back to "complete" the second selection it only shows me one pack I chose and nothing else to finish it. Kind of frustrating. I can't even resign to do another one.
1 vote -
jump into marvel is bugged for me
Jump into marvel, won two games, left and closed the game, reopened, my gold is gone but I'm not in the even anymore. Hope I get a refund for this pretty please.
2 votes -
Jump In Bug
I cannot pick my second pack in Marvel Jump In.
2 votes -
Why do i get disconnected and permahung during drafts i pay for?
I play draft, I purchase gems, I'd like to play the games I purchase. I get permanently hung at connecting even though I'm streaming multiple devices simultaneously with no issue during the middle of my draft games only to come back and have a loss. I ask for reimbursement, I just want a fair shot at what I paid for
1 vote -
Marvel jumpstart bug
Marvel Jumpstart bug
Running using the app on a PC. I entered Marvel Jumpstart using a token, picked my first pack (Mayhem). When I picked my 2nd pack (Returned) then the game went back to the intro screen. When I go back into Marvel Jumpstart it has a button to select packs. But it only leads to a dead screen as shown in the screencap.
I tried "Gather Local Files" to try fix it but it just brought me back to picking a second pack then the entire error happened again. I can't even redign and restart a new Jumpstart…
2 votes -
Bug
I paid 1000 gold to jump into marvel and it let me pick my first pack but kicked me out when trying to pick second pack now when I go in it says the first pick and to pick a second but they're is no options now I can't even resign from it to try again to jump in im stuck and wanna finish achievements for marvel
1 vote -
Error claiming prize for month ranking
I tried to claim the prize for the month of June ‘26 (mythic level) but the app gave me 10 blu pack that gave me error when I tried to open. Is it possible to have them?
2 votes -
i do not have my rewards from finishing the marvel quests
i have finished the marvel rewards but nothing happen i didnt had the rewards cards ? can you help me ?
2 votes -
No season reward and rank not changing
My rank didn't change at the end of season and i didn't get my reward and no mail to ... already submited a ticket to support but i guess i received an automated response.
2 votes -
Error en draft rapido
Por un error del juego o alguna acción maliciosa de mi rival, durante un evento de draft rapido marvel superhereo, no puede lanzar hechizos ni visualizar las cartas en mi mano.
1 vote -
rank error
Got the message about the Rank error, got awarded 10 packs. However, they had the generic MTGA symbol, and when attempting to open them they just vanished into thin air. How do I actually get the rewards?
2 votes -
Daily Quest did not reset after Marvel set drop
Normally the daily quests fully reset after a new set drops but this time I only got one new quest instead of the three
2 votes -
Doom Lethal
Game not allowing selection of packs in Jump In Marvel. My first pack was Doom, and I was trying to pick second pack Lethal, but whenever I do, it says 'Waiting for Server', kicks me out, and when I try selecting a second pack when going into the event, the graphics for all the packs have disappeared and I'm stuck. Even rebooting the game doesn't work, I have to wait a long time, before going back in the game - then repeat.
2 votes -
I was auto retired from an event after a match win and pressing claim
The title say most of it. After winning my 2-0 game in the jump into marvel super heroes I was prompted to claim my rewards for the win and after pressing it I was retired from the event. I play on Mac. Obviously I expected to get the gold and then be able to start another game
1 vote
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