MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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236 results found
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Draft picking bug
During my reality fracture premier draft, pack 2 pick 1, my pick was auto selected to a land and no matter what I tried, I could not select another card. So it was a wasted pick. After this pick draft went normally. I was drafting on windows and internet connection was fine.
1 vote -
draft
Servor error while picking in my "fractured reality" major draft.
Results: few boosters missed and tons of cards that I didn't want to play. The error seems to have impacted other players as well.
My internet connexion was fine though. Happened around 2:30 PM CEST.
Is there anything to do to redo the draft?1 vote -
Answer my ticket immediately
I just purchased the $199.99 big box of gems through steam and didn't get the gems on my account. Please respond to my ticket. This involves money so I expect you to answer immediately.
1 vote -
Answer my ticket immediately
I just purchased the $199.99 big box of gems through steam and didn't get the gems on my account. Please respond to my ticket. This involves money so I expect you to answer immediately.
1 vote -
ドラフト中のピックが変更できない、あるいはピック出来ない問題
ドラフト中にピックするカードが勝手に選択されて、制限時間が来るまで他のカードに変更できなくなる。あるいは、ピックしようとカードをクリックしてもカードを選択できずに制限時間が来るとカードがピック出来ないために不整合によると思われるエラーでサーバーとの接続を回復しようとなるが、裏でピックは進んでいるためピックがうまくいかない不具合が起きた。
推測になるが、前のピックを行った際にダブルクリックをしてカードを選択していた場合、クリックの操作が次のドラフトパックにも反映されているような挙動にも見えた。
PC版 2026.63.10.14403.1326110
プレミア・ドラフト リアリティ・フラクチャーで生じたエラー1 vote -
Abrupt Game end
- After long game, the game abruptly ended with no input from me as a loss.
- PC
- After opponent's attack, I declared blockers with plenty of time (no timeouts made), opponent sacrificed a lotus token and then game abruptly ended with me losing.
- Game should have just continued as normal.
- See attached log file pulled from right after game.
- N/A
1 vote -
reality fracture draft bug
happened twice. playing arena on windows 11 (not through steam).
during draft (Premier), in pack 3, I drag a card into the deck to pick and the server crashes without any connection issues on my part.
this has caused me twice to lose many picks in the draft and sadly worsened my deck by a large extent, and to me it ruined my enjoyment and severely hurt my winnings.
I would very much like some compensation.
thank you1 vote -
Reality Fracture commander achievement
Achievement for win games with Reality Fracture commander cant be completed while using a commander from the RF Commander set.
1 vote -
Cards disappeared during draft
While drafting reality fracture, at the start of pack 3 all the cards swiped to the left of the screen like I was scrolling through them, but I wasn’t touching the screen at all. They went all the way off the screen and I was unable to get them to reappear, even when I was auto picked and the next pack was passed to me. The only way to fix it was to restart my client, which caused me to miss the first 4 picks of pack 3. Huge bummer that it happened during an event I spent gems on.…
1 vote -
Pick 2 Draft: Reward not awarded
At the end of the pick two draft reality fracture, after 2 wins, the gems and the booster were not awarded.
This happened to me on Android.
This is very annoying considering how much a draft costs.
Version
2026.63.10.7164.13261101 vote -
Bug Error when selecting a card in a draft
In the Pick 3 phase of Pack 1, the game automatically selects the last card in the pack for me, and I can't choose a different one. I end up losing a good pick.
1 vote -
error cuando haces un cambio de cartas en un mazo
estás jugando a clasificatorio standard, decides hacer un cambio en tu mazo, cambias algunas cartas, sales del constructor de mazos, le das a jugar, y APARECES EN UNA PARTIDA DE CLASIFICATORIODE PIONEER O DE CLASIFICATORIO DE INTEMPORAL con to mazo standard :'/
PASA MUCHAS VECES... Y PIERDES MUCHAS PARTIDAS :(1 vote -
Draft Unresponsive
During draft I was unable to select cards as clicking the cards wasn't registering despite it showing me hovering over them. Closing the client and reopening did seem to correct the issue.
1 vote -
Didn't receive the cards from the Jump into Marvel Event packs
Hello. I am playing MTG Arena on an iPhone 11. When playing the Jump into Marvel Event, I received the awards (2 rares, 1 uncommon), but didn't get the cards from the packs that I chose. This happend twice in a row.
1 vote -
Sparky's Challenge itself is missing
I have a friend I play with and found out that I didn't have Sparky's Challenge event available for me. I have completed the tutorial twice and completed all color challenges, but found Sparky's Challenge still not showing up. I have reinstalled the game in Steam and even attempted to restore Game Files via the game Support in-game menu.
2 votes -
My creature went to the graveyard with the equipment on it still attached
I was playing with an opponent named surfdads who was using echoverse fulcrum and he somehow sent my creature (Dain's Company) to the graveyard with shadowspear and colossal hammer still attached. I tried reattaching them but it just tapped my mana and didnt work
1 vote -
Same rares
Facing the same bomb rare 3 games in a row in draft matchups is supremely unfun and untrue to the game in paper.
Makes for a pretty lame experience.
1 vote -
Evicted from draft while picking cards
This has happened multiple times now -- I'm in a draft and i just get kicked ou.t
1 vote -
Bug Pick 2 draft put me in an 8 player pod it is supposed to be 4
Why am i pick 2 drafting in an 8 player pod thats just wrong. Please
1 vote -
pick-two
Pick-Two Draft Reality Fracture is mis-advertised. states it's a 4 player draft, but 8 players show up. with a pick 2 draft, that means you never see a pack more than once in rotation, and I would not have entered with that knowledge. I want a gold refund.
1 vote
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