MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
--------------
If you receive an error message that your attachment did not upload, please check to make sure it is smaller than 50 MB.
237 results found
-
Mastery Orb wrong set
After the update to the avatar set this morning my mastery orb was an avatar orb which cannot be used in the current pass.
1 vote -
1 vote
-
No golden pack when I bought 10 mythic packs
yup no golden pack... its missing!
1 vote -
I bought the promotion with four rare and four mythic wildcards, but when I tried to generate a mythic card, "Kolaghan, Dragon Sovereign," a
I bought the promotion with four rare and four mythic wildcards, but when I tried to generate a mythic card, "Kolaghan, Dragon Sovereign," an error message appeared asking me to generate it again because the card hadn't been converted. So, I generated it again, deducting two wildcards for a card I only need one of.
1 vote -
Bug bustine protettive
Buongiorno, vi contatto in merito ad un problema che riscontro a livello di personalizzazione.
Attualmente è da settimane che non riesco più a cambiare la mia Bustina protettiva.
Pur cambiandola in gameplay rimane sempre la medesima di prima.1 vote -
No card rewards for mastery pass level 50
No card rewards for level 50 of the mastery pass. I expected to receive 2 mythic card rewards from Through the Omenpaths.
1 vote -
Mythic packs aren't being recorded for the free golden pack
I have been keychains nothing but mythic packs for at least the last five packs and it isn't showing up as being recorded on the bar that gives you a free gold pack after getting all the packs
1 vote -
paypal
Pyapal Not Working
Captured Log:
" js:1: Uncaught SyntaxError: Unexpected token . "4 votes -
No possibility to redeem codes from packs on android
Maybe i'm just blind but i think not.
1 vote -
Didn’t receive craft tokens
I paid the 20$ for the mythic craft token and tried to craft a card but then realized I didn’t receive them even though it said the payment went through so I thought maybe I miss clicked and tried it again and I still didn’t receive the product so now I’m down 40$ and still don’t have the mythic craft tokens
1 vote -
I have just recharged $79.99 of gems and money has been taken from account and no gems on account, please advise.
I have just recharged $79.99 of gems and money has been taken from account and no gems on account, please advise.
1 vote -
unable to purchase gems
Gems tab at store does not have any of the usual choices for gems purchase. Empty
2 votes -
Store User Interface Improvement on “Missable” items
In the image with FF Avatars, there are two Gem prices, one is a lower, discounted price, and the other appears to be the original.
In the image with the upcoming Edge of Eternities items, there is only one price for Gems, lead me to believe that once it leaves the store it is gone for good.
Is this an indicator that the Final Fantasy Avatars (and similar priced items) will leave the store entirely or just go back to the original price?
It would be helpful as a consumer to more accurately discern which items are Limited/One-time only/Likely to…
2 votes -
Color Mastery restarted to 0 after update
After Final Fantasy update, my color mastery progression restart to 0, and I already had almost 250 from typical achievements.
2 votes -
Buying packs from store not available
After purchasing the 49.99 presale for Final Fantasy, the ability to purchase packs is no longer available. Clicking the "Packs" tab takes me to a screen where I can see the presale bundle I purchased, but no option for getting any packs, Final Fantasy or otherwise.
3 votes -
STORE BUG - Can't enter the store
Clicking on Store Button at the top menu
PC MTGA Client
"Waiting for the server", infinite loading
Expecting entering the store, but it's just loading
none
none yet
18 votes -
Mythic pack gave rare instead of mythic
Mythic pack gave me a rare wildcard. I would like a new mythic pack
20 votes -
Mastery Reward
Full Mastery Pass Rewards were not given after achieving required XP.
I received the free pass reward, but not the paid mastery pack at Lvl 45.
And yes i payed for the full mastery, please help.
14 votes -
mastery pass rewards not received
no mastery rewards when winning, i own the mastery pass, but dont get the premium rewards..
13 votes -
Store not working properly
Store not working since 4days days (mac,pc) when i'm trying to pay or add payment method with paypal the site is not responding
16 votes
- Don't see your idea?