MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
--------------
If you receive an error message that your attachment did not upload, please check to make sure it is smaller than 50 MB.
844 results found
-
Bug Preorder Bundle
The preorder bundles for Kamigawa are not in the Store.
5 votes -
Duplicate protection on mythic did not give mythic card
Hi, I just bought a mythic streets of new capenna booster pack and did not receive any mythic card, instead in the top card slot was a rare wildcard? That seems like a raw deal or at least unexpected. I imagine it was ob nixilis as I already had 4 but figured they should give me something else, instead just saw my vault go up like 2% (shouldn't it have been 4%)? Overall, very confusing and disappointing. Vault is ludicrous, you would need 25 mythic duplicates lost to get 1 mythic wildcard?
3 votes -
Mitic pack new capena
I bought a mythic of Mes Capena pack and they gave me neither mythic card nor mythic token. They gave me a rare token, can I get a mythic token as it should be please.
3 votes -
purchase Hive of the Eye Tyrant, Hall of Storm Giants design cards
I purchased the designs for the following cards:
Hive of the Eye Tyrant, Hall of Storm Giants.
But the cards didn't get into my account, even though I own the cards in mtg arena.1 vote -
achat
Bonjour,
Depuis plusieurs semaines, les cartes achetées en boutique offre journalière sont débitées lors de l'achat mais non ajoutées à la collection.
J'ai déjà eu ce bug semaine dernière, croyant que la carte allait apparaitre au renouvellement de l'offre, mais ce n'est pas le cas.
Merci de revoir ce bug rapidement.5 votes -
Update not needed but still asking won’t play without
Says open game in store then after it starts loading I get go to AppStore to check for updates and it won’t play without
3 votes -
Purchased Card Not Delivered
Just purchased the daily deal for the Shadowspear for 20%....
Store shows I've purchased it... It can't be found for use anywhere in any deck type.4 votes -
Purchased card style not applied or available
I purchased the 5 legendary dragon card styles yesterday (01/02/22) and in my deck editor there is no “apply styles” button, nor are the cards changed. I have checked for updates and reloaded my game numerous times. Please remedy.
6 votes -
I bought pixel art lands and they are not showing on my styles when I add them to a deck.
Basically title. I bought Pixel Art lands, they even disappeared from my store, and I can't select them as a style on any deck.
3 votes -
bundle
Bought the Obscura bundle and only had the sleeve and one card style.
Can you fix it plz?Thanks for your concern
(PS: My obscura master reward style is also missing)
2 votes -
problem and glitch while redeeming a code
I typed in a redemption code for free arena packs from my commander legends balders gate pre release packs. from the main menu i can see the light shining above the packs icon saying that the packs are there but when i click on the packs icon the packs are missing and my get packs icon is also missing.
2 votes -
Purchased card not available to use. I bought environmental science on the deal of the day in the store and it is not in my library of cards
Purchased card not available to use. I bought environmental science on the deal of the day in the store and it is not in my library of cards
6 votes -
U win - U lose
I won match in premier draft, should be ended with 7-2 but somehow ends up with 6-3.
3 votes -
haven't received what i paid for completely
I paid for the Chardalyn dragon pet and sleeve bundle, but the sleeve is still locked...
1 vote -
Gelatinous Cube Sleeve Not Animated
Gelatinous Cube Sleeve not moving during matches
1 vote -
plainte
aucun respect pour vos client ; j achete un pass a chaque extenion: en jouant tout les jours j ai loupe 2 semaine et 2 WEEK END jai pas pu avoir le pass complet il faut etre esclave de votre jeu; sans compter l achat a quasi 50 dollar pour votre nouvelle achat de wild card; du vol;sans compter la fois ou il ya eu un bug ou jai perdu 2 jeton jamais rembourser;sans compter les innombrable secret lair coutant une forune; vous navez plus aucun respect pour les joueur meme ce qui paie un peu, vous me degoute; pour…
1 vote -
SNC Promo Pack Code 'Code Not Found'
I have 2 SNC Arena codes from promo packs that I unsealed myself, and neither are redeeming for me. I've tried all permutations of swapping 0's and O's and entering the code with and without dashes. I have not redeemed any SNC promo pack codes yet, and redeemed my one prerelease kit code
3 votes -
Código no válido o ya se ha utilizado
Compré un mazo de Ral y el codigo para jugarlo en mtg arena no es valido
1 vote -
パックを開封した際、レアが全て揃っていないのにレアがジェムに変換された。
カルドハイムのパックを開封した再、レアが全て揃っていないのに20ジェムに変換された。
7 votes -
Compra não ficou certa
Boa tarde
Efetuei compra na store das lands cosmeticos Fortaleza Glacial e não veio para minha coleção.1 vote
- Don't see your idea?