MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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629 results found
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Please, bring Unstable lands back to the shop
It would be great if lands like the John Avon lands like Unstable came back to the shop!
I couldn't get them at the time as I wasn't playing at the time and would love to add them to my collection.
I would definitely buy them this time, and also other similar style full landscape lands.
I hope my request can reach you.Thank you
1 vote -
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CRASHING
Game keeps crashing on me whenever i go to the store or try to buy packs. It loads me into the screen then crashes.
2 votes -
マスタリー
マスタリーを購入したが途中からパスの特典を得ることができていない。
写真のように「復活した崇拝者」のカードスタイルをすでに獲得しているはずなのに、コレクションにはないことから明らかで、ゴールドやジェムも同様に獲得できていない。
すぐに対処いただきたい。4 votes -
Not receiving all earned mastery orbs from Aetherdrift
By now (lvl40) I should have received 4 Orbs but I only received 2 of them.
1 vote -
1 vote
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Not receiving Mastery Orbs
I reached Mastery 51 and the orb did not appear in the Mastery Pass orb spending area. I might not have gotten the card style either
1 vote -
purchased Bundles not received
Yesterday I bought several bundles for in sum 4400 Gems. But I did not get the cards so far. Same for 1 card I bought in Daily Deals. Please help me here
1 vote -
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1 vote -
Card Purchase Bug - Gold Subtracted, but Cards Not Appearing in Collection
Hello Magic Arena team,
I would like to report an issue I encountered when attempting to purchase cards with my gold. I bought two cards, but after the transaction, the cards did not appear in my collection. However, I noticed that the gold was correctly deducted. I had 9,000 gold and now have approximately 3,600, which indicates that the purchase was registered, but the cards were not delivered.
Please look into this issue and let me know the next steps to resolve it.
Thank you for your attention, and I look forward to your response.
Best regards,
Virgilio Santos -…1 vote -
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Cast these strongest black magic revenge death spells that work fast has Agbanizobo spells to help you with any situation or problems. My witchcraft spells Death CAST overnight Revenge Spell on wicked friends, Voodoo…1 vote -
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Cast these strongest black magic revenge death spells that work fast has Agbanizobo spells to help you with any situation or problems. My witchcraft spells Death CAST overnight Revenge Spell on wicked friends, Voodoo…1 vote -
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Cast these strongest black magic revenge death spells that work fast has Agbanizobo spells to help you with any situation or problems. My witchcraft spells Death CAST overnight Revenge Spell on wicked friends, Voodoo…1 vote -
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Cast these strongest black magic revenge death spells that work fast has Agbanizobo spells to help you with any situation or problems. My witchcraft spells Death CAST overnight Revenge Spell on wicked friends, Voodoo…1 vote -
spg slot in mh3 pack opening
https://magic.wizards.com/en/news/mtg-arena/mtg-arena-announcements-may-28-2024
this mtga announcements article stated that Special Guests are supposed to replace a common slot for store packs.
However, both in my experiences with regular and mythic packs the special guest replaced the rare slot.found this was also being experienced by others like in this reddit thread
https://www.reddit.com/r/MagicArena/comments/1dsbgbs/spgs_incorrectly_replace_the_rare_slot_in_mh3/8 votes -
Store Receipt Issue
I have bought several items with gold, gems, and orbs that I have not received. I bought: 5 planes walkers (The Wandering Emperor, Liliana, the Last Hope, Lilina, Death's Majesty, plus two others I cannot remember) and "Overlord of the Mistmoors" and never received them or have access to them in my collection (forcing me to craft them). I play Arena for free, but am disappointed that my purchases do not go through. Is this a way for more people to spend money which is not good or right. I am glad that I did not spend my money, just…
2 votes -
1 vote
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who do I have to bribe for a faerie pet?
literally don't care about anyone else, just wanna know who do I have to beg to hook me up with a faerie pet?
1 vote
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