110 results found

1. Gold pack progression error

   Bought a pack daily deal store and itnstead of filling my gold packs progression to 10, it went to 1 and I did not get a gold pack.

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2. Bought Strixhaven play bundle and did not receive packs

   I bought play bundle and STILL have not received any game messages or anything giving me the packs that came with it. I received everything else

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3. My Secrets of Strixhaven Preorder is missing

   My Secrets of Strixhaven Preorder is missing
   I bought the Secrets of Strixhaven Preorder from Steam on my PC.
   I received "Professor Dellian Fel sleeve" and "Abigale companion" at purchase.
   But even after at release, I have not received any other things.
   Fix this bug, please.

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4. Golden Pack Progression

   2/13/2026 - Golden pack progression is not recognizing Lorwyn Eclipsed Mythic pack purchases. Tested out with regular pack purchase and that's being recorded.

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5. 予約購入したセットパックが開封画面にない。

   アップルストア上では購入したことになっているが、解禁日になっても開封画面にパックが入っていなかった。

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6. Booster Pack is Short Cards

   My booster pack only has 8 cards in it.

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7. Wrong orb displayed when obtaining a new one

   I received an orb reward as part of the mastery track, but it displayed what looked to be a Secrets of Strixhaven ink-styled orb instead of the TMNT style orb. This is purely visual, I can still redeem the orb as normal, but it's still weird.

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8. The store is freezing up

   In the latest Android update, opening the store lags and freezes the game while loading the product images. The client must be restarted to recover.

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9. Re-add Limited Time-only sleeves to Store (Ice Age, Weathered/Old School Magic Anniversary sleeves)

   I missed the opportunities to purchase the weathered/"old school" magic anniversary sleeves (maybe only offered twice?), and the recent Ice Age sleeves added as an extra bonus for the winter anniversary sale (but not advertised). I would LOVE to purchase these old school-themed sleeves and it definitely feels bad to have missed these VERY LIMITED opportunities.

   Unless I missed an Arena news post, the Ice Age sleeves were an extra random item during the winter sale. I took time off from Arena to send more time with family and take a break from Magic during this period. For the "weathered" sleeves, I think they were available for purchase only twice (maybe a third?) for limited windows. I didn't realize how cool they were at the first offering and didn't see the second offering.

   PLEASE PLEASE, could you re-release these sleeves. I'm sure there's other cosmetics that others wish they would not have missed, but these are my biggest cosmetic wish for Arena.

   Thanks

   I missed the opportunities to purchase the weathered/"old school" magic anniversary sleeves (maybe only offered twice?), and the recent Ice Age sleeves added as an extra bonus for the winter anniversary sale (but not advertised). I would LOVE to purchase these old school-themed sleeves and it definitely feels bad to have missed these VERY LIMITED opportunities.

   Unless I missed an Arena news post, the Ice Age sleeves were an extra random item during the winter sale. I took time off from Arena to send more time with family and take a break from Magic during this period. For the "weathered"… more

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10. Bug: unable to purchase mythic bundle

    Unable to purchase mythic wildcard bundle. Tried clearing data cache reinstalling logging out.

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11. Rétablissont quelques vérités

    • La plupart des gens qui donnent de l'argent dans ce jeux ne savent pas jouer

    • La plupart des gens qui donnent de l'argent dans ce jeux ne savent pas contruire un deck

    • La plupart des gens qui donnent de l'argent dans ce jeux sont incapable de se rendre compte qu'ils gagnent des parties parce qu'ils payent.

    • La plupart des gens qui donnent de l'argent dans ce jeux ne se rendent pas compte du déroulement des parties et son incapable de s'appercevoir que leurs tirage de carte est dans l'ordre parfait en fonction de la synergie du deck.

    • La plupart des gens qui donnent de l'argent dans ce jeux sont de pauvres frustrés de la médiocrité de leurs existence qui recherche en payant à compenser leurs névroses infantiles.

    • La plupart des gens qui donnent de l'argent dans ce jeux sont les mêmes qui abusent du sablier quand ils perdent comme un gamin qui fait un caprice .

    • La plupart des gens qui donnent de l'argent dans ce jeux ne se rendent pas compte que l'argent qu'ils donnent à cette entreprise sert à enrichir les USA, le même pays qui par leurs décisions de déclencher une guerre, créer de l'inflation dans leurs propre pays.

    • La plupart des gens qui donnent de l'argent dans ce jeux sont d'un niveau intelectuel proche d'une huitre au point de ne pas avoir compris que l'on peut jouer gratuitement, gagner des pièces d'or et des gemmes gratuitement pour pouvoir drafter n'impote quel deck et cartes totalement GRATUITEMENT.

    • La plupart des gens qui donnent de l'argent dans ce jeux ignore ces vérités par dénis de peur que cela les met en face de leurs médiocrité existenciel.

    • La plupart des gens qui donnent de l'argent dans ce jeux ne savent pas jouer

    • La plupart des gens qui donnent de l'argent dans ce jeux ne savent pas contruire un deck

    • La plupart des gens qui donnent de l'argent dans ce jeux sont incapable de se rendre compte qu'ils gagnent des parties parce qu'ils payent.

    • La plupart des gens qui donnent de l'argent dans ce jeux ne se rendent pas compte du déroulement des parties et son incapable de s'appercevoir que leurs tirage de carte est dans l'ordre parfait en fonction de la synergie du deck.

    • La plupart des… more

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12. bug

    I'm unable to buy the pack bundle from the store. I receive the attached error message

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13. Gold Pack Progression isn't going up anymore

    I purchased a Thunder Junction pack yesterday it went up. I purchased two today, and neither has counted towards the progression. I'd be at 10 if they had.

    If I could see my pack purchase history somewhere, I'd send a bunch of images referencing all that, but if I can, I don't know how, nor do I know if this has ever been fixed for anyone else.

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14. gem store empty

    When I launch MTG Arena from my desktop windows 10 computer using Steam, everything is fine except for the Gem tab in the store. This page opens and says there is nothing available to buy. I am unable to buy gems at all, as there are no gem options showing in the store at all. I am connecting from the United States on the east coast at 3/27/2026 between noon and 1 PM.

    2026.57.20.11631.1247675

    Things I tried to fix:
    - Verified files with steam - Found 8 corrupt files and redownloaded them
    - Launched again, logged out of account, logged in, still no gem shop purchase items available
    - Reproduced 3 times in a row (I was not on a VPN)

    Steps to reproduce:
    1. Launch Steam on a windows 10 computer
    2. Launch MTG Arena
    3. Log in to account
    4. Click Store
    5. Click Gem tab at the bottom of the screen
    6. Notice there are no options to buy gems in the store at all, absolutely nothing shows, just empty UI, no errors pop up

    Log info (I removed my personal device info since your bug report system doesn't seem private):

    [0] Startup Timestamp: 3/27/2026 12:35:27 PM
    [0] Loaded embedded metadata
    [0] Initializing Steam
    [0] Steam status: Available
    [0] CredentialLoginContext created
    [0] Environment set to Prod, AWS
    [0] Could not find autoplay holder, autoplay disabled
    [0] [SocialManager] Social manager for HasbroGo is being used
    [0] Version: 2026.57.20.11631 / 2026.57.20.11631.1247675 /
    [0] Current screen dimensions of 3440x1440 are not an allowable ratio (2.388889) so we are forcing windowed mode.
    [1] WwiseUnity: Wwise(R) SDK Version 2023.1.14 Build 8770.
    [1] WwiseUnity: Setting Plugin DLL path to: X:/SteamLibrary/steamapps/common/MTGA/MTGAData\Plugins\x8664
    [1] WwiseUnity: Sound engine initialized successfully.
    [2] [TaskLogger]Ringing Doorbell at https://doorbellprod.w2.mtgarena.com/api/v2/ring
    [6] [TaskLogger]Steam AuthToken retrieved.
    [93] [TaskLogger]Doorbell response: {"fdURI":"tcp://frontdoor-mtga-production-2026-57-40-4.w2.mtgarena.com:30010","bundleManifests":[{"category":"Audio","priority":50,"hash":"c3132f0e7c81ff8ef8acd32d0b1f859d"}]}
    [98] [TaskLogger][Accounts - Startup] Player has rememberMe ID (refresh token) saved. Attempting fast login.
    [213] Connecting to Front Door: frontdoor-mtga-production-2026-57-40-4.w2.mtgarena.com:30010
    [254] [UnityCrossThreadLogger]Got non-message event: Wizards.Arena.TcpConnection.TcpOpenedEvent
    [255] [UnityCrossThreadLogger]FrontDoorConnectionAWS.Open {"creator":"ArenaGlobals.Constructor"}
    [301] [UnityCrossThreadLogger]Sending message GraphGetGraphDefinitions while in queue, the message will be ignored. msg details: {"RequestedType":"None"}
    [437] Current screen dimensions of 3440x1440 are not an allowable ratio (2.388889) so we are forcing windowed mode.
    [437] [Manifest]Bundle download destination: X:/SteamLibrary/steamapps/common/MTGA/MTGAData\Downloads
    [437] [Manifest]Found 0 manifest metadata entries from configuration.
    [437] [Manifest]Found 1 manifest metadata entries from doorbell.
    [437] [Manifest]GET manifest pointer from https://assets.mtgarena.wizards.com/External2026.57.20.11631.1247675-windows.mtga ...
    [438] [Manifest]Using manifest metadata: General|ManifestAudioc3132f0e7c81ff8ef8acd32d0b1f859d.mtga
    [439] [Manifest]Found 1 manifest metadata entries from pointer file.
    [443] [Manifest]Using manifest metadata: Automatic|Manifest451cd059754af191b3ce5295e2106c81.mtga
    [448] [Manifest]Manifest451cd059754af191b3ce5295e2106c81.mtga has incorrect hash; redownloading...
    [448] [Manifest]Downloading Manifest451cd059754af191b3ce5295e2106c81.mtga...
    [448] [Manifest]GET manifest from https://assets.mtgarena.wizards.com/Manifest451cd059754af191b3ce5295e2106c81.mtga ...
    [571] [Manifest]Manifest download complete
    [660] [UnityCrossThreadLogger]Loading SqlLocalizationManager from file: X:/SteamLibrary/steamapps/common/MTGA/MTGAData\Downloads\Raw\RawClientLocalizationa603355767510b8901833cbb90cb5419.mtga {}
    [708] ALTCardViewBuilder.Prefabs
    [1271] 3/27/2026 12:35:35 PM LoadWrapperScene
    [1271] Caches cleared
    [1272] Unloading the last loaded scene Assets/Core/AssetPrep/AssetPrep.unity(build index: 1), is not supported. Please use SceneManager.LoadScene()/EditorSceneManager.OpenScene() to switch to another scene.
    [1283] There can be only one active Event System.
    [1283] Current screen dimensions of 3440x1440 are not an allowable ratio (2.388889) so we are forcing windowed mode.
    [1283] MainNav load in 80ms
    [1284] [UnityCrossThreadLogger]Creating SteamPurchaseController
    [1284] 3/27/2026 12:35:35 PM CoroutineStartupSequence
    [1917] [UnityCrossThreadLogger]GeneralStore Initializing
    [1917] [UnityCrossThreadLogger][IAPPurchaseController] Initializing
    [1917] [UnityCrossThreadLogger][IAPPurchaseController] Connected successfully
    [1950] [UnityCrossThreadLogger]Fetching products for ContinuationPromise(Wizards.Arena.Promises.WebPromise -> WAS.ItemsResponse)
    [1950] [UnityCrossThreadLogger][IAPPurchaseController] Filling catalog with 0 products from catalog
    [1950] [UnityCrossThreadLogger][IAPPurchaseController] Purchases fetched from store, 0 Pending
    [1950] [UnityCrossThreadLogger][IAPPurchaseController] Catalog finalized and finishing initialization
    [1950] [UnityCrossThreadLogger]Process pending purchases 0 @ 10.54843
    [1951] 3/27/2026 12:35:39 PM CoroutineStartupSequence - Data retrieved
    [2055] [UnityCrossThreadLogger]Client.SceneChange {"fromSceneName":"None","toSceneName":"Home","initiator":"System","context":"Landing Page 'Home'"}
    [2102] Current screen dimensions of 3440x1440 are not an allowable ratio (2.388889) so we are forcing windowed mode.
    [2103] PreviousPlayBladeVisualState is being set to the same value as previously: Events
    [2191] BEGIN home page notification flow
    [2204] END home page notification flow
    [2999] [UnityCrossThreadLogger]Client.SceneChange {"fromSceneName":"Home","toSceneName":"Store","initiator":"System","context":"NavBar button"}
    [3064] Beacon does not have identifier assigned! Please assign to: StoreTabDesktop16x9(Clone)
    [3064] Beacon does not have identifier assigned! Please assign to: StoreTabDesktop16x9(Clone)
    [3064] Current screen dimensions of 3440x1440 are not an allowable ratio (2.388889) so we are forcing windowed mode.
    [3241] [UnityCrossThreadLogger]GeneralStore Initializing
    [3241] [UnityCrossThreadLogger][IAPPurchaseController] Initializing
    [3241] [UnityCrossThreadLogger][IAPPurchaseController] Connected successfully
    [3274] [UnityCrossThreadLogger]Fetching products for ContinuationPromise(Wizards.Arena.Promises.WebPromise -> WAS.ItemsResponse)
    [3274] [UnityCrossThreadLogger][IAPPurchaseController] Filling catalog with 0 products from catalog
    [3274] [UnityCrossThreadLogger][IAPPurchaseController] Catalog finalized and finishing initialization
    [3274] [UnityCrossThreadLogger]Process pending purchases 0 @ 17.87684

    When I launch MTG Arena from my desktop windows 10 computer using Steam, everything is fine except for the Gem tab in the store. This page opens and says there is nothing available to buy. I am unable to buy gems at all, as there are no gem options showing in the store at all. I am connecting from the United States on the east coast at 3/27/2026 between noon and 1 PM.

    2026.57.20.11631.1247675

    Things I tried to fix:
    - Verified files with steam - Found 8 corrupt files and redownloaded them
    - Launched again, logged out of account, logged… more

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15. Display issue in the store related to "View Deck" button

    Platform: PC.

    1) Open store, go to Decks tab
    2) There's an offer for "Foundation Deck: Brawl Heroes in a Half Shell". Click on the gem price to see details.
    3) The "Confirm Purchase" page is displayed. There is a "View Deck" button on the top right hand corner. Click on Cancel.
    4) Go to the Featured tab and click on the price of any offer. The "Confirm Purchase" page is displayed. There is a "View Deck" button on the top right hand corner which should not be there.
    5) Click on the "View Deck" button. The "Foundation Deck: Brawl Heroes in a Half Shell" deck is displayed (unrelated to the current page!).
    6) Click on the back button. It brings back to the Foundation Deck in the Decks tab.

    Note: I have the same issue when going from the Decks tab to the Featured tab or the Bundles tab (step 4).

    Platform: PC.

    1) Open store, go to Decks tab
    2) There's an offer for "Foundation Deck: Brawl Heroes in a Half Shell". Click on the gem price to see details.
    3) The "Confirm Purchase" page is displayed. There is a "View Deck" button on the top right hand corner. Click on Cancel.
    4) Go to the Featured tab and click on the price of any offer. The "Confirm Purchase" page is displayed. There is a "View Deck" button on the top right hand corner which should not be there.
    5) Click on the "View Deck" button. The "Foundation Deck: Brawl… more

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16. It's not possible to get Escape Tunnel from TMNT packs

    I've opened 100 TMNT packs and have zero copies of Escape Tunnel despite it being listed as a card in the set. It seems to me this card should either not be counted as part of the set completion, or it should be possible to draw.

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17. Purchasing issue

    None of my Product code redemptions or purchases through the store on both PC and mobile ever get sent to me directly. I always have to contact Customer Support and input tickets. Not once since I made my account have I had a straight forward Redemption/Purchase. The most recent was purchasing the two pre-release bundles for TMNT on Arena. Was told it was resolved and in the future to report bugs on this reporting page. It's been 8 days since "Solved" and no product was given and I have to wait another weekend for this team to respond....

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18. Bought Packs but error occured

    I bought 6 packs through MTG arena. Gold was deducted (6000 gold) and then an error message popped out saying internal store error. I got the packs but when I tried to open them, another error popped out but had nothing written on it but a OK button. I did not get any cards, nor did the wildcard counter reflect I opened any packs.

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19. Magic the gathering arena

    I get store error when trying to purchase rare or mythic wildcards that says you've already purchased this item. I've tried everything all the way up to uninstall and reinstall.

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20. orbs missing from tent mastery pass

    I purchased the mastery pass and have only been receiving orbs from the free one. I should have received 8 by now but I’ve only gotten two.

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