MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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329 results found
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Bloomburrow mastery reward
Bloomburrow Mastery Reward
I have reached lvl 69 and lvl 70, i didn't receive the uncommon card reward.
2 votes -
Mastery pass
Dont have enough orbs to complete mastery pass? I need two to get jace sleeves but only 1 left?
2 votes -
Can't Purchase Gems in Steam Version of Game
I recently switched to the Steam Version of the game so that updates would be managed by the steam client. Since doing so, however, I am no longer able to purchase gems.
I have already confirmed that the Steam In-Game Overlay is enabled both in the Steam General settings and for Magic Arena specifically. My steam wallet has a payment method linked as well.
After clicking the price on the "Confirm Purchase" screen, the screen returns back to the store, and nothing else happens. There are no errors, or any feedback given. I have attached my log, which seems to…
25 votes -
Store Tab "Cosmetics" crashes the client
In the store menu, when I click on the tab "Cosmetics" the client crashes out
4 votes -
BLB pack gave special guest [Ledger shredder] and no mythic/rare. FIX THIS. Please and ty :)
BLB pack gave me a special guest card (Ledger Shredder) and no rare or mythic.
This may have happened previously and I didn't notice it. Please fix this and reimburse me.
4 votes -
Hideaway
Can’t buy anything from the hideaway store even though I have tickets to spend
4 votes -
Orbs and emotes
Hello!
Just a bit of feedback. I don't use any cosmetic items (sleeves, avatars, companions, card styles, etc) so it would be great if I could spend my orbs on something else (cards, draft tokens, gems, gold, etc). I bought a playset of Sorin Markov but haven't seen any other non-cosmetic items in the orb shop. I would gladly trade in 10 orbs for one uncommon wildcard.
Also, it would be nice if you started out with more emotes. Being able to exchange a couple words with your opponent can make the game more relaxed and friendly. I haven't been…
3 votes -
bloom burrow mastery orb
I'm almost to the end of the Bloom Burrow Mastery Tree and from what I can see I have two more orbs I can receive, however there are three more card styles to be obtained.
I play on both PC and Android.
Is it designed this way or did I just not receive one Orb somewhere along the way.
Could someone let me know if I'm missing an orb or not?
2 votes -
Daily Deal packs do not give Golden pack progress
I play on Android, the game is up to date. Today's special in the store is a MoM pack at 10% off. I bought one, expecting to get 1/10 progress towards a Golden Pack, but instead I remain at 0/10. The prompt under the Golden Pack progress bar says that progress can be earned by purchasing packs from one of the latest sets, including MoM. There is no indication that a daily deal pack is any different from a regular one in this regard. Please increase my Golden Pack progress as advertised.
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Daily Deal pack not progressing golden pack.png 2745 KB -
Log20230627_223646.log 26156 KB -
Daily Deal pack not progressing golden pack.png 2745 KB -
Log20230627_223646.log 26156 KB -
Log20230627_204713.log 21 KB -
Log20230627_115751.log 8912 KB -
UTC_Log - 06-27-2023 14.54.00.log 166 KB -
Screenshot_2023-06-27-20-02-07-778_com.wizards.mtga-edit.jpg 241 KB
44 votes -
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release code
I played bloomburrow pre release, but my pre release code is not working( i didnt used any before, its my first one). So i tryed another, and for my surprise is not working as well.
3 votes -
Suggestion for improvements
I think it would be beneficial for both players and WOTC if they implemented a weekly discount on gems (payday Fri-sat) which will entice all players to spend, even the ones who don’t usually.
2 votes -
Bloomburrow Arena Code Limit
Bloomburrow should allow players to redeem multiple arena codes! After multiple recent sets allowed 5 prerelease arena code redemptions per account, it made me even more excited to participate in more prereleases as a digital/Arena-only player. So I went into the Bloomburrow prereleases hoping to have some in-person fun and get a good amount of digital value to build my collection. However after trying my 2nd prerelease code I was really disappointed to learn that this set allows only one code per account to be redeemed. This feels like a bait-and-switch after the last couple sets allowed 5 codes per…
3 votes -
Duskmourn Mastery Pass Showing Ending too Early
I think something is weird about when this track ends. It shows online that currently foundations releases on Nov. 15th, which is a Friday. That should be the prerelease which is normal, which usually means we see it on Arena on the next Tuesday Nov. 19th. But this is showing that the pass ends on the Nov. 13th. It should really end on the Nov. 19th when it releases on arena.
2 votes -
Problema con sobre mítico
Estimados:
Compré un sobre mítico y me salió un comodín raro.2 votes -
Opening Store Crashes Game on iOS
When in the game, I click on the store icon and the game crashes. I can click on the Gems button from the home UI and it will take me to buy gems, however if I attempt to navigate to another store page, it crashes.
3 votes -
Mastery pass
I'm stuck here I do my mission but the countdown is lock in 50 points...
3 votes -
Crash store
When i try to use or just by clicking on the store on Android (redmi 12), the game crash and is closing itself.
2 votes -
Rare Wildcards in mythic boosters
Just bought a mythic booster pack and I received a rare wildcard, not a mythic one, which is pretty annoying when you throw in the 300 gold in top?
2 votes -
Asking for gems to spend ticket in modern horizons store
I visited the new modern horizons store tab and it asked me to send about £15 worth of gems before i can spend my tickets. This is clearly a bug as we were led to believe that this would be some fun thing to do to get us to play more and celebrate the release of modern horizons 3. Only the most scum bag, greedy company that hates and nickle and dimes their players would do this, so i suggest making it free like intended before anyone gets the wrong idea about Wizards of the Coast. I know this is…
4 votes -
Decks
The new buy a deck feature is clearly bugged, for example i own arcane signet but not the version in the store, but its saying thats one of the cards i need to purchase and outting the price up, the same is true for a number of cards, i,e botanical sanctum, reckless charge and command tower. If this is how this is suppose to be then this is a horrible anti consumer practice.
3 votes
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