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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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3399 results found

  1. Backend update, login issues, lost orbs/mastery

    Hi

    I know there's nothing that can be done now, but I just wanted to write in and tell you how ****** off I am that I have been unable to log into my account for the past week+ because of your ****** ******* backend update that caused login issues for thousands of players, and now I can't buy out the rest of the AFR mastery that I wasn't able to unlock through standard play. AFR was the only set I cared to complete the mastery for to get all the extras, and now I can't.

    Seriously - **** your…

    2 votes

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  2. Ban combo decks in Bo1

    Ranked Bo1 is a cesspool of throes of chaos tibatlts trickery decks and indomitable creativity.

    In a format without sideboards, these rancid combo decks really run rampant. Considering the ranked bo1 is a super popular format, Can you please ban these trouble cards sonwe can all enjoy the game a little more?

    2 votes

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  3. Make 100 Card Historic Brawl a Permanent Option

    Would be nice to also include a ranked queue for all Brawl formats.

    4 votes

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  4. Quests Glitch

    I didn't get my quest materials (500 coins and the Crimson Vow pack). It stated I received it, but it isn't in my pack or coins.

    1 vote

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  5. format designer

    I think it could be a good idea to have a custom format tool. For example I am organizing a test tournament in brawl but with 20 life points, sometime I am organizing tounament allowing only cards from the same set, all this is a bit boring to manage but it could be very easy with a fomat designer tool. And allowing to do things that are impossible with paper play

    1 vote

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  6. Gem Codes for sale! :D

    It would be great to be able to purchase Arena Gem Codes. Not only for giving as a gift to a friend or family, but for LGSs to give as a prize to our online communities.

    1 vote

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  7. A card we dont own

    Is it possible with the tons of uncommon cards that the daily reward cards we can win give us one we don't already have 4 of

    1 vote

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  8. MTG Arena and Forum Suggestions

    So I have been playing a lot of Arena in the last few weeks, although I started playing probably around when it debuted, and I thought that I would post my thoughts here regarding some things that I would like to see added to the game or included in future updates. These are in not in order of priority as listed here, and indeed some are rather trivial compared to others.

    1) I would like metrics and stats for my collection to be available in game. As far as I am aware this is not currently available, and I think…

    2 votes

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  9. krydle of baldur's gate doesn't target. Ward useless. Bugged. Also its stopped blocked for creatures not just target. It doesn't target.

    Kyrdle is targeting all creatures and not target creature. In fact it doesn't even target. Ward doesn't proc when all my creatures had ward.

    1 vote

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  10. Cannot login; missing server message about congestion or eta in client. Set some feedback loops

    That moment you open client and are asked for a password and unable to advance further though that password and email work fine to log into support.....

    Maybe putting a status that server is down for maintenance or that servers are too busy and you cannot take more load so you are turning down new players?

    Its called communication and you need to work on it. Prerelease events / content creators release events were handled poorly. This list can go on but its hard to pay you when you dont even deserve the $$$$$$. I’ll think about giving you a…

    1 vote

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  11. Unable to upload patch correctly. ~1 year of a repeated bug

    Would be excellent if you used services to update your game correctly. Usually I cannot even log in for about 72 hours AFTER the patch is 'live'. There are services that help cache your update, helping everyone access the patch at the same time.

    Last Thursday (11 Nov 2021) I was able to connect to your server around 19:45 -0800 UTC but not update my client until 24 hours later (12 Nov 2021, around 22:00 -0800 UTC).

    Normally I cannot access your server and thus not queue into games while playing with an out of date build. My concern here…

    1 vote

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  12. magic missel was countered in game play on a player kill shot. it can not be countered, what gives. CIN NOT BE COUNTERED IS JUST THAT IS ABS

    WHAT YOUSE IS THERE PLAYING ANY BLUE DECKS ANY MORE. MTG HAS BROKEN THE GAME. INSTEAD OF REMOVING THE CARDS THAT ARE BROKEN WE HAVE TO PAY THEM TO POLICE THERE MISTAKES FOR THEM. I BET KNOW WON FIXES THESE PEOBLEMS AND OR FRUSTRATION WILL GROW MONEY COUNTS WE DONT

    1 vote

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  13. Avabruck Caretaker/Hollowhenge Huntmaster

    I don't understand why this card was printed. I played against this card in a draft and it was the singular most unfun experience I have ever had in my 20 years of playing Magic. Wizards did an absolutely amazing job of getting around the uninteractive hexproof mechanic when they introduced Ward and I don't understand who deemed it necessary to print a card like Hollowhenge Huntmaster

    1 vote

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  14. deck builder no longer saving progress

    suggestion: fix the freezing on mobile clients.

    on the android app since release of vow when the application freezes in the deck builder I am no longer given a pop-up asking if I'd like to continue editing where I left off.

    the app freezes multiple times a day and has since MID for me. at least before vow if it froze in the deck builder I wouldn't lose any work I did. but now if it freezes it loses it all. twice now today I've had the app freeze while I was working on a deck and lost everything.

    your…

    1 vote

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  15. NEED HELP PLEASE !

    Hello !

    I am experiencing a problem since the latest "Innistrad" update : I can't seem to be able to log in to my account. Whenever I try to do so, I am sent to a black screen which says "Connection Lost", and when I click "Reconnect", there comes another black screen with an "Authentication problem"... I have tried every usual solution (restarting the game / the computer (PC / Windows 8) / re-installing the game with the latest .msi...) and none worked.

    I know you've been updating the game quite often lately, and many players have had issues with…

    1 vote

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  16. What about a 2 vs 2 mode in mtga ?

    First, I hope you are having a nice day !

    I was thinking about a format like the two-headed giant in commander, but in the direct game mode !

    Rules would be the same as the two-headed giant mode in general :

    • Each team has a shared life total that starts at 20 life.

    • Each team takes their turn together, meaning they draw as a team, attack as a team, block as a team, and go through all phases of the turn as a team.

    -The team that goes first skips their first draw step.

    -Teams do not share any…

    9 votes

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  17. 1 vote

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  18. Submission error

    Tried to submit an error here a few minutes ago. Got an error that said my post could not be uploaded (even though it will show up in a few minutes). If you press the submit button again, you will get the same message and your post will post again.

    I attached a screenshot, but your website is broken and says that it can't be attached even though it is under 50MB and is a .png file.

    WOTC, Get your IT department to fix this as this has been happening for over a year.

    1 vote

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  19. Can't keep starting hand

    When starting a game, I am not allowed to keep a hand. The game only allows me to mulligan. I can go down to one card, but will never allow me to keep my hand.

    4 votes

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  20. Ban Trickery in Historic

    This is the least fun deck I have ever seen. Many decks do not have answers and the deck appears to be wildly popular.
    I would rather not play rock, paper, scissors.
    I have never commented before, but I struggled through this suggestion process purely to post this.

    2 votes

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