Skip to content

MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

--------------

If you receive an error message that your attachment did not upload, please check to make sure it is smaller than 50 MB.


3373 results found

  1. Product Suggestion

    I'm starting a new support ticket, because after supposedly being escalated I've received no responses or status updates to ticket ID #2037042. And my requests for update have been ignored for 3 days. If this is a "bug", then just set me up with the gems and gold to recreate my card assets on my new account!!! And then kill this account. I'm not asking for something for nothing. I'm just asking to have a usable account with the assets in which I have heavily invested. I own ALL [4x] cards from the start of Arena through Core Set 2021,…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. Reward Card Pool suggestion

    The reward card pool of the daily wins is exclusively set to standard cards only as a reward.

    But what about the other cards? Are you considering to expand the card pool with the historic set cards aswell? Or let us choose which card pool we want rewards from.

    Meant sets from historic:
    M21, Ikoria, TBD, Eldraine, M20, War of Spark, Ravnica Allegiance, Guilds of Ravnica, M19, Dominaria, Rivals of Ixalan, Ixalan, Amonkhet, Kaladesh

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. Integrate store pre-release with an arena option, so we can still play pre-release during COVID.

    Hi,

    I am in Melbourne Australia and once again a lock down has prevented us playing at pre release.

    It would be great if the store could sell us physical packs (pre release sealed packs) and we get a unique code to use on arena. This could be a different code for each event. This code would allow us to play a sealed event on arena (don't keep the virtual cards).

    We could play sealed games against other people who play at the store. So just moving it online. This would allow the event to continue over our Melbourne lockdown…

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. Auto-tapper sucks

    I really wish we could turn off the auto-tapper on Android. Or turn on the confirmation of auto-tap. I've lost way too many games to the game tapping in ways that make no sense based on what I have on the battlefield or in hand.

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. Elspeth didnt select

    Playing a Brawl match. Opponent house out Pridemate (3 mana) & Vorinclex (7 mana). I played Elspeth and no option was given to select just moved to the attack phase.

    8 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. Choice of opponent

    We can’t report every unsportsmanlike player, but I wonder if on the matchup screen we could opt to mulligan our opponent. I’ve played the same bad players (roping, over-emoting, mocking) that take away from my enjoyment. I know I can mute them, but I’d rather swipe left upon recognition of the username if you catch my drift. If they treat every opponent the same, soon enough more players would choose to skip them as opponents in random matchups.

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. ログイン出来ない 音だけ流れてずっとブラックアウトしたまま

    ログイン出来ない理由を説明して欲しい
    気づいてないわけないでしょ?1週間は開けてないのになぜなんの対応もないのか理解出来ない

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. Bug Regarding counters and copy abillities

    Had a Land creature made by "Emergent Sequence" enter the Battlefield as a
    0/0 with two +1/+1 counters on it. (2/2 total)
    I then played a "Primal empathy"
    Next turn "Primal empathy" triggered to make the land creature a 0/0 with 3 +1/+1 counters (3/3 total)
    I played "Tanazir Quandrix" and target land to double his counters, now at 6 total.
    The following turn I played "Echoing Equation" and target "Tanazir Quandrix" to have my 0/0 Land creature with 6 +1/+1 counters become a copy of targeted creature.

    At this point, the land creature became a copy of Tanazir, however…

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. Bug: Crackle With Power did not resolve

    Opponent was tapped out, had 13 life left, I selected 3 to pay for Crackle with Power to use 11 mana, it cast, did not do the damage and went straight to the graveyard without any interaction from the opponent, losing me the game

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. Sagas missing Text and Image

    Assert Error Images from Sagas only not loaded correctly.
    Tried multiple restarts, no solution.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. Historic Brawl Starting Life

    With Historic Brawl being 100 cards now, it seems like a natural step to increase the starting life total. Ideally 40 life would be nice to take steps to be more in line with Commander. I would like to see it be at least 30 though.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. Unplayable due to bug

    On the laptop version (Macbook Pro) the game now requires double clicks to interact with the cards causing misplays and unusable abilities. For instance, Fabled Passage will not keep the "Activate Ability" button open long enough to click to activate the sacrifice. I conceded because the game is unplayable this way, at least on the laptop.

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. Jace, Wielder of Mysteries - enchantment replacement, with opposite effect

    I recently brainstormed a nice blue/black deck together.
    It rests on drawing lots of cards, and having no maximum hand size.

    Now, I know what the perfect card is to go with this deck.
    And that's Jace, Wielder of Mysteries.
    More specifically, the passive ability.

    But there are two issues I have, with using this card:

    First of all, let me put it straight here: I... HATE... PLANESWALKERS.
    So much, that I REFUSE to even add them to my deck.
    They are allways broken, and got nothing but win conditions as abilities.
    Which cost no mana!
    Just.. free mana exploitation.…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. Cards in draft lose text

    Cards in draft lose text and have unusual mana costs. Numbers such as pack, pick, and deck size do not change. Clicking on the deck box to see the deck stats disables your ability to make picks.

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. Please stop breaking the log with patches!

    Please communicate with mod developers about changes to the log format before you release patches that break 3rd party products like 17lands.

    Tracking our stats is important to many players.

    I'll take a break until it gets fixed, otherwise I'd be spending gems...

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. Bug/Product Suggestion

    1.  Anytime i play a card with "adventure". 
      
    2.   Android
      
    3.  When i go to play a card with adventure, both cards options pop up like always and im unable to select which option to choose. It just sits there until i run out of time and i quit out of the game. 
      
    4.  Im able to select either the adventure option or Creature drop
      
    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. New Account, No Starter Cards BUG

    New Account, No Starter Cards after tutorial.

    1. When creating a new account and installing the game for the first time, losing internet connection seemed to have made me skip the tutorial. That seems to be the condition to produce the bug.

    2. I'm on Windows 10.

    3. The result is that after going into "replay the tutorial" and completing the color challenge I don't have enough cards to play. I only have the new cards from the color challenge.

    4. I would expect to have at least one playable deck at this point.

    5. Restarting the game seems to fix this issue. (This is…

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. Bring Unfinity to Arena with mini games and wacky stuff!

    I would love to see Arena exclusive cards in Unfinity set which make use of the engine, like mini games and such. You could start a game of Pong all of a sudden with your opponent or add stuff on the board which you can interact with. Think of a card that shoots projectiles on random spots on the board and if they hit any permanent they got destroyed. Or your permanents getting frozen and you have to keep clicking/tapping them to break the ice in order to use them again. Or a time bomb puzzle which has to be…

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. Blocking Order

    Opponent attacked with a Watcher of the Spheres with Staggering Insight attached. Declared 3 blockers - 1 Youthful Valkyrie and 2 Righteous Valkyrie. Prior to damage step, opponent set blocking order and Youthful Valkyrie appeared on the far left, Righteous Valkyries on the right. Fight as One was cast on the Youthful Valkyrie; however during damage step, the first creature attacked was top Righteous Valkyrie in their stack, even though it wasn't ordered as the first target.

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. Are South east asia apple store forgoten ?

    It’s long time that mtg arena are available on ios mobile
    I waited passionately for this but as of now
    No sign of the game entering south east asia apple store did your guys forget us or something wrong
    Please send help I’m from thailand

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  • Don't see your idea?

MTG Arena Bugs & Product Suggestions

Categories

Feedback and Knowledge Base