MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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3399 results found
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Crash during sealed
Hello
My Account crashed during a sealed event I paid money for so that I was not able to finish my turn and I got a massive disadvantage.
I used the app at an iPadCheers
Rebecca2 votes -
Firja's Retribution came on the field and did nothing.
Firja's Retribution came on the field and did nothing. just sat there. Never generated a token. Never stepped through the phases. Was a total waste of four mana.
How about a card list with cards that have known issues, so that we can avoid this kind of thing. I've taken that card our of my decks, Please let me know when it's fixed.
PC (Windows 10 Home)
Also, 'Sorry, we couldn't submit your request.' is the vaguest error message ever. Why couldn't you submit? How do I fix? C'mon
1 vote -
Menu XP rewards and Mastery Level Icons Disappear
I have a current version of MTGA. If all of the daily missions are completed, the icons for XP (win) rewards and Mastery Level rewards disappear from the bottom of the main Play menu. This is not a big deal, and doesn't seem to effect gameplay in any way.
2 votes -
New Quests
I would like some more quest types. E.g. some general types:
Play X enchantments
Play X artefacts
Play X sorceries
Play X instants
Play X planeswalkers
Activate X activated non-mana abilities
Trigger X triggered abilities
Put X counters on permanents
Sacrifice X permanents
Exile X permanents
Pay X non-mana costs to play spells
Cast X spells with casting cost Y
Play X color-less spellsBr
Chris7 votes -
Hide card styles in draft
I'm all for cool alt art but it makes it harder for me to distinguish cards in draft.
5 votes -
Please some more (classed) formats
Hello,
I know most players are taking it as a free game but I personnaly invested quite a lot of money as I like to have a big pool of cards to build decks. But actual historic is very restricted in the amount of all cards competitively playable. So it could be very nice to make more formats official like Brawl or Historic Brawl, or maybe even new ones special.
Some ideas:A format in wich it's possible to use cards from a single set only, so a LOT of cards won in drafts can be usefull. Not just some…
1 vote -
MTG ARENA NO ACCOUNTABILITY
my biggest issue with MTG Arena and WOC is there seems to be no accountability when their server crashes or we are missing time or cards.
Every other game gives coins or gems when they ***** up or even for maintenance is it too much to ask
??
they make millions and millions of us and cant even give us coins or gems that cost them nothing
Soooooo Greeeedy WOC1 vote -
Classes/competition
I haven’t played MTG in years and saw there was an app. I put some money into it and was so excited to only see that there is very little in delegating who plays who. I’m just getting back into it and all I seem to be playing are pros who take an of 3 turns before I know I’ve already lost. I loved the game and now I despise it because it’s supposed to be fun??? Why is it that every event I join it’s the grand master of players. I wanted to have fun and you with decks…
2 votes -
UI containing friends list, daily quests and XP missing
- I do not know how to replicate this bug. i have tried uninstalling MTGA and reinstalling it and it hasn't changed. 2.The last three days I have been unable to do direct challenges, see my quests or access the mastery on both my PC (Windows) or my phone (Android).
- Yesterday it was working on my phone early in the morning but when i got home to try it on PC it no longer worked.
- I expect to miss out of a lot of XP and rewards and Ive been struggling to playtest the new cards with my friend
2 votes -
jaspera sentinel can't tap untapped creature at my will
i can't add mana at will with jaspera sentil this lead to losing a turn in some circumstance, like turn 1 jaspera and turn two magda to cast kinnan, i can't tap magda to create the treasure, the game skip the initial phase and go straight to the attack phase
3 votes -
MTGArena - Completion of daily quests locks me out of gaining credit for daily and weekly wins
Ever since the update of MTGArena April 15 2021, completion of a daily quest locks me out of gaining credit for daily and weekly wins. I will not spend any more REAL money purchasing battle passes or boosters till this is fixed. Daily wins are more important than daily quests. The daily quests will become the goal of what NOT to accomplish in order to achieve all my daily wins. If WotC did this on purpose WotC really didn't think this through...fix it now or loose lots of money on Mtg arena till it's fixed
1 vote -
Orah, Skyclave Hierophant DID NOT ACTIVATE WHEN KILLED
I played Orah on my next turn after my opponent wiped my field with Ugin the Spirit Dragon (so my graveyard was full of creatures with cmc 3 or less). My opponent then dealt 3 damage to my Orah, but when Orah died, Nothing Happened. Seems like Ugin The Spirit Dragon has been causing tons of issues lately
9 votes -
Firja's Retribution did still apply after Banishing Light
After playing out Firja's Restribution the opponent Banishing Lighted it on their turn. After passing the turn to me I played a Starnheim Unleashed for 3 Angels. Next turn opponent - then my turn again. I attack with all my Angels and they deal damage as if Lore Counter III would be activated with double strike - the saga still remaining exiled with Banishing Light by the opponent.
2 votes -
Fixing mutate decks.
Cost 2 creature; Whenever this creature mutates, until the end of your next turn, it gains indestructible and Ward 3, spells that target this creature can't be countered unless opponent pays 2.
1 vote -
Cant attack when other player has a planeswalker
On Android plattform, every time the other player puts a planeswalker on game, it is impossible for me to attack. I have lost severla matches and fell on ranking because of that. please. fix it ASAP!!!
2 votes -
Provide stats through account or resend email
I missed the KHM stats email ad I didn't realise I wasn't opted in through my Wizards account. These stats are really interesting, so I would love to have them! Can the email be resent? Or, even better, such stats be available either directly on Arena or through your Wizatds account?
2 votes -
Recommendation for Purchasing packs with gold
The current method of purchasing packs using gold is cumbersome. For each pack purchased you must click the "purchase using gold" option, then click cancel or 1,000 coins then click again on claim. This means if I want to purchase 10 packs i have to click 30 times.
I would suggest a drop down menu that allows you to select the number of packs you wish to purchase, then click on the amount as before only it would be for the total (i.e. 10 packs , 10,000 gold) then click on clam. I would also suggest eliminating the "claim" radial…4 votes -
Speed Match
Please add an option to create a speed match. I am tired of waiting for new players to exhaust their time on EVERY turn. Need a speed match where if the player doesn't play within a set time they have to discard a card or something of that nature. Or maybe a max amount of time to consume over the entire match like chess.
3 votes -
All Quests have disappeared.
All my quests have disappeared. And no credit given for quests I was in the middle of for winning games etc.
1 vote -
Able to see the top card of my library when I shouldn't
I had Radha, Heart of Keld on my battlefield, and I was able to see the top card of my library. After Radha died, the top card of my library was still revealed, which it presumably would be until I drew that card.
However, after my opponent forced me to mill several cards, the top card of my library was still revealed until the end of that turn - that is, I could see the other cards that were now at the top of my library despite Radha, Heart of Keld being dead. This lasted until the next time I…
2 votes
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