MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
--------------
If you receive an error message that your attachment did not upload, please check to make sure it is smaller than 50 MB.
885 results found
-
Timeout on login
Unable to login into MtGA due to "failed authentication: timeout". Internet is good and working on other devices. I am trying to login mobile on android. Has been off and on all day.
8 votes -
Missing Renewal egg
I could see my renewal egg before when accessing my inbox. But now I don’t see it anymore.
I tried restarting the game and it dis not help.
I am playing on an Iphone with the latest Ios.
8 votes -
Reversed filter order
After drafting, I usually type "t:cr" in the search bar to filter my deck and see creatures vs noncreatures. This last patch reversed the order they show up in. Usually the creatures are above non creatures, but now they are below them. Not a big deal, just a change that I'm not sure was intended.
2 votes -
Card freezing on screen
Cards are freezing on screen and im unable to play and also anothee problem card now showing the text
8 votes -
Asset error detected
As soon as I open the game after local data collection Arena manifests a problem about "asset error detected" and after the restart of the game it re-downloads all of the 11 gbs of it.
8 votes -
Games Download of 11GB every time I open the game
Since EoE release, almost every time I open the game, it asks me to download 11gb of content. When it doesn't, it is stuck at "Initializing Localization Database" (I waited for almost an hour and nothing happened) until I reopen the game, at which point it starts the 11GB download again.
I've tried reinstalling the game multiple times to no avail.
I'm on M1 MacBook Pro with MacOS Sequoia.
7 votes -
Unable to reconnect
I am unable to log in to game just shows me the connection lost screen and I click reconnect but, will not connect.
9 votes -
Trying to log in. Says can’t connect to server. I checked status it said everything’s operational. I tried logging out and back in as well
Trying to log in. Says can’t connect to server. I checked status it said everything’s operational. I tried logging out and back in as well
8 votes -
Extreme lag after 08/07/2025 update
The menu interface starts drastically lagging as soon as I press the "play" button to the point I cannot do anything in the app after the July 8 2025 update
8 votes -
Demonic Pact
As others have noted, this card incorrectly displays a partial but not correct list of available modes. It isn't simply that no modes are greyed out, but not the correct, complete ones. It is misleading because, with several out at once, it becomes all but impossible to know which copy has which modes available. I lost this game as a result.
6 votes -
MAC resolution is cropped still in 2025.
Why does the MAC still have resolution issues? Can we please fix this before us MAC users revolt and stop spending money on this?
I do not have this issue at all in Hearthstone. It runs almost flawlessly.
3 votes -
プレオーダーで50パック購入しましたが、100パック開封できました。ゴールデンパックもいつもは5個なのに今回は10個でした。
プレオーダーの50パックを開封後、ゴールデンパックを1パック開封しました。
その後にメールを3通開けたところ、50パックとゴールデンパック5パックを受け取る通知でした。
既に開封済みなので通知を後から見ただけかと思ったのですが、さらに50パックとゴールデンパック5パックを開封できてしまいました。バグかと思います。
5 votes -
Sideboarding causes menu bar to turn white
Whenever I play a BO3 and have to sideboard, the menu bar at the top turns white during sideboarding and stays that way until I restart the client. In-game everything looks fine. But during sideboarding and when I'm finished with my match, it looks like that. Thank you.
4 votes -
Game Won't Stay Fullscreen
Whenever I start up a new match or return to the menu after a match, the game exits full screen mode. This is pretty annoying... can we please focus on forcing the game to stay full screen? If it matters, my monitor is 3440 x 1440p.
11 votes -
All My Cards Today Suddenly Have Cracked Borders
I suddenly have this weird distracting border on all my cards in all my decks.
10 votes -
Azula Avatar Resolution
Azula's avatar resolution is super low. I feel cheated out of my gems for this. Please fix.
3 votes -
updates
11+Gb download every time I reboot since Edge/Renewal?!?! This is the sixth time it has downloaded in a week, and this is really not okay... What is missing?
6 votes -
Ipad hidden cards
On Ipad pro 12'9 cards are not visible when you play in the new update.
6 votes -
Cards Visual Bug
After the new update, there is a visual bug where cards are not fully displayed properly. They are lower than usual - can't see whether a card is an instant, creature, etc. And it is overlapping with the health icon.
6 votes -
Advanced Achievement - Taste of Power
Used vital Mythic Wildcards for Oracle of the Alpha just to complete this achievement. I finally cast a Mox Ruby after seven games. I knew it would be worth it to have another achievement locked down. I was very disappointed to see that I did not get credit for accomplishing this feat. What did I do wrong?
18 votes
- Don't see your idea?