MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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13601 results found
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Game hangs before letting you move on from Victory/Defeat Screen
Game hangs before letting you move on from the Victory/Defeat Screen for a lot longer than it did prior to October 22 patch.
227 votes -
no sound
as of the last update to arena (7/07/2022 ), I am losing sound while in a match. when I am at the main screen, the sound is fine. also, the sound is fine for anything else I use on the pc. I am running windows 8.1.
210 votes -
Alchemy and Historic
Is this a bad joke? Surely you can’t be this incompetent. Adding nerfed cards that are BALANCED FOR STANDARD to historic is idiotic. Also, literally no one asked for Alchemy what a waste of resources. Where is Pioneer, 4 player brawl, Modern or the myriad of other formats people actually want to play?! Will you be providing gem refunds for all the historic decks I built or should I just chargeback?
204 votes -
Constructed Rank is not changing
My rank for constructed rank is not changing up or down after a match.
201 votes -
Soaring Sandwing plainscycling
I am unable to plaincycle soaring sandwing. the card as written has plainscycling, however when I hover over the creature, the reminder text does not show. Other land cycling creatures have the reminder text show for their cycling or land cycling ability.
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199 votes -
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Bugs in spells that choose modes
When playing a spell that chooses a mode, there is a problem that the choose mode is not known. It is normal if it is displayed in English, but there is a problem if it is displayed in Japanese.
190 votes -
Do not add Alchemy to Historic!
Do not make Alchemy in Historic mandatory, the player base does not want this, the comments about leaving MTGA aren’t all empty threats.
188 votes -
Unable to Click in Mac Client after KTK Update
Even after fully uninstalling, manually deleting all MTGA files off my hard drive, and doing a fresh reinstall, no mouse clicks are registered in the game client. It loads fine, the Home Screen displays, and I can move the mouse cursor, but there are no hover animations -- i.e., hovering is not recognized -- and no clicks are recognized either. The game is totally unplayable.
182 votes -
Opponent stuck in timeout
Opponent is not losing due to timeout.
I am playing in the arena sealed event and during the opponent's first main phase he went into time out, but the game is stuck after his timeout expired and the game has been stuck in his main phase for 1 hour.
180 votes -
Stcuk on Defeat/Victory screen
Stuck on Defeat/Victory screen
156 votes -
Friendly Brawl
Me and my friend are trying to play friendly brawl or hitoric brawl but is not letting us to select the decks we want to play. We're trying to do it on our PCs. We want to be able to play either the friendly brawl or the 100 historic cards.
153 votes -
Cannot submit deck, trouble connecting in direct matches
Not able to connect in direct matches, notification saying cannot submit deck than kicked off.
149 votes -
Constructed Rank Didn't Raise Rank
- Play Standard Ranked
- Android 11
- Constructed Rank Didn't Raise Rank
- Raise Rank
147 votes -
no mastery experience for daily wins
After the update today, I'm not receiving mastery experience for daily wins. I got wins 9-14 and the whole time my mastery tree was sitting at 975/1000 xp and never went up after the wins.
144 votes -
Mac performance issue after 6/2 update
Slower performance/fps since 6/2 update.
142 votes -
Cannot play brawl/friendly brawl with friends. Decks stuck on standard
When trying to direct challenge friend with brawl selected, Niether of us can select any type of brawl decks (Brawl, friendly brawl, historic braw, ect). When trying to edit to the brawl decks they all acutomatically get set to standard and there is no option of changing it. Only happened when they introduced the 250 card limit to friendly.
Any solution or fix would be great. Cheers.137 votes -
Brawl Friend Challenge
what is going on with the brawl deck in the Friend Challenge mode. Can't play brawl against my friend any more
135 votes -
Lost a step on my Constructed Rank after a victory
Won a match BO3 at 6:50a PT 9/18/20 at Gold Tier 3 and instead of gaining any steps in my tier, I lost a step after a victory.
135 votes -
Daily Quest Progress Stuck
Multiple Daily Quests progress stuck even when conditions are met.
134 votes -
not gaining rank
Not gaining rank and losing rank when winning! Please fix and replace rank!
128 votes
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