MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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10308 results found
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Monthly Ranked Season Reward
The last two months I have not played standard and have therefore remained Bronze rank. Is the "Bronze Reward: 1 Wilds of Eldraine pack" for dropping from Silver to Bronze at the end of the month or for being at Bronze at the end of the month? Have not received any booster packs and wondering what the requirements for the rewards are. Please clarify this. Thank You
1 vote -
Kicked from game to bugged menu
This has happened a few times and I'm not entirely sure what caused it.
I get a 'waiting for the server' message mid-game and then get kicked (no message) back to a bugged version of the main menu where the GUI is displaying what could be initial strings or something.
1 vote -
Wrong multiply of a card
Playing aganist a player with "Helm of the Host" it made 8 copies at once.
The artifact was worn by "Mondrak, Glory Dominus" and after it changed to "Phyrexian Vindicator " and began combat phase it created 8 copies instead of two.1 vote -
Timeouts and stability issues
Over the last few hours, I’m getting very frequent timeouts when loading any menus or entering matches.
I see a “waiting for server” spinner, followed by an “unable to get collection” error message. This is occurring on both iOS and macOS.
In addition, after some of the timeouts, I just see an indefinite black screen, although I can still hear the background music playing. At this point, I have to force-close the game and reopen it.
1 vote -
1 vote
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Arena client lost connection to Arena server despite my computer's wifi working fine otherwise
I'm not giving you repro steps because it's not my job to be your QA engineer, but:
your Arena client lost connection to your server halfway through one of my ranked matches despite my computer's wifi connection working just fine otherwise, causing me to forfeit (and no doubt creating a bad experience for the other player as well). I'm sure you're constantly working on server stability, since this kind of thing is obviously totally unacceptable. Please redouble your efforts :) Thank you.P.S. Your interface then had the temerity to claim that I had lost the connection. No, YOU lost…
2 votes -
Urabrask didnt trigger. Nothing to stop triggering on board.
Urabrask didn't trigger when instants and Sorcery were cast. Neither the damage(which would have been prevented by one ring effect), nor the mana generation, nor the ability to transform.AndroidUrabrask didn't trigger when instants and Sorcery were cast. Neither the damage(which would have been prevented by one ring effect), nor the mana generation, nor the ability to transform.Hurloon battle hymn, shock, then sunder the gateway - but urabrask never generated mana or did damage to opponent (would have been prevented, but still should have fired at them.)
Enter the expected results of the featureAdd any relevant screenshots/videos- …
1 vote -
Radiant grace
Don't know how to find logs on Android, but I just played a game where my Spellbook Vendor enchanted with Radiant Grace was sacrificed to Rankle's Prank, but did not return transformed.
It had some influence on the game, though I'm not sure I'd have won anyway.
1 vote -
Losing after having a lot of card effects
I lost the game because I had over 50 card effects that were enacting giving me one life and one card for each one. It timed out or something after reaching 30. I lost the game for being good!
1 vote -
Variable Mana Cost UI Bug Softlocks Player out of Turn/Game
Bug Issue:
When selecting mana cost for a variable cost effect of a creature, then selecting back instead of confirm, the UI to reselect the mana cost disappears. The player can still concede, but not interact with the match.
How to Reproduce Bug:
Play a creature card that has an ability that allows the user to choose to pay X amount of mana. Select 0 mana, then select the back option.
Platform: Mac
Issue occurs for: creature spells
Does not occur for: artifacts, instants, sorcery's enchantments, battles, planeswalkers, creatures with fixed mana payment abilities, creatures with variable mana cost abilities…2 votes -
Bladecoil Serpent Bug
In a Quick Draft game, Bladecoil Serpent from a UB opponent, paid with BBBB and UU (discarded 2, drew 1), entered with trample and haste.
2 votes -
Automatic mana cost payment doesn't count mana costs reduce from abilities before putting lands as paid correctly it's always mistaken!!! Ez
Automatic mana cost payment doesn't count mana costs reduce from abilities before putting lands as paid correctly it's always mistaken!!! It can't be this way... u feel like you spent your time and need to log out from the opponent because of the game made you wrong not your deck, cards, random or anything understandable... how it is can be this way so long from the game release? The product can't be done this way... and I know and believe it's easy to fix but somebody need just to sent this information to the correct office/people/mail... something... please! It's a…
1 vote -
Ingenious Prodigy
In the middle of card counter, when it was ability won, the upkeep step "Ingenious Prodigy" card, which comes into play with elusive, it cannot be blocked by creatures with more power than it. In my maintenance I use the ability, removing a counter from the creature so that the enemy player cannot block me with theirs, since they have more power, the action is not carried out and they can block me, the enemy winning the game.
0 votes -
Untapped
Critical Visual Bug: Lands appear to remain tapped. iOS
Had a server connection issue while opponent was casting a spell, and when I reconnected it was my turn but my basic lands did not untap. Passed turn and on the next turn they still did not untap.
No relevant effects, Limited Draft in Wilds of Eldraine. Tapped them and they added mana to the pool, but missed opportunity to play as a result and lost the following turn. No screenshot available.
1 vote -
Infinite mana and unlimited actions - standard format
My opponent ran an infinite loop using hypnotic grifter, training ground, and sleep cursed fairie. I don’t know the exact effects of each, but he kept generating mana by tapping one for 2 mana, I tapping for one mana, and when he built up enough mana he would cast a spell. Between those and his cards allowing him to draw more, it was absurd.
1 vote -
Glitching cards
I had a hidden card in my starting hand, then when I played it and any other card after that, they got stuck in the right hand corner. Made the match unplayable.
2 votes -
Mistake with Historic Banned List
There is an error with the Historic Banned list; The One Ring was not included on the banned list with the most recent update. Please fix.
1 vote -
Rot Priest Triggers
My rot priest did not trigger several times through my most recent fight.
I was ossified (ossification) by an opponent on my Fynn the Fangbearer while Rot priest was on the field, my opponent had no cards which would have prevented Rot Priest anywhere through out the field. Yet still he received no poison counter for targeting my Fynn.
This happened a second time with a damage spell that he cast against another of my creatures, both spells he used clearly said "target creature" and Rot Priest clearly states "whenever a creature you control becomes the target of a spell"…
0 votes -
LAND MADDNESS
Please sort out whatever algorithm is controlling the shuffle of decks. I have been trying to enjoy the game over the weekend and I am only being dealt hands with 10-14 lands or a max of 3. Frequently I am dealt 10-12 lands out of the 15 cards that have been available. Or I am only dealt two regardless of how many countless mulligans I am forced to take, I only have 20 total lands in my deck and when I am dealt more than two in a game, I am dealt at least 50% of the total lands in…
2 votes -
Free Play should take measures to prevent early surrender.
Free play is not a place to play games casually and without stress.
Too many players surrender at the slightest disadvantage.
There are also too many one-sided decks like Red Mono. (And when they lose, they give up too quickly and it's one-sided.)It would be better if it was a ranked match, but that is not a place for casual play because of all the polished decks.
There should be a system to make free play more comfortable.
Also, daily quests should be changed so that users who are trying to reach their quota are not a nuisance to…
2 votes
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