MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
--------------
If you receive an error message that your attachment did not upload, please check to make sure it is smaller than 50 MB.
5522 results found
-
Black screen on match start
While in the menu everything is ok but when match start the screen become black but the sound still ok (if i move the cursor i can ear the sound of card mulligan).
The only whay to not concede is to set the resolution on the lowest, but usually cause visual bug on the board or/and artwork on the card disappear.
Please fix this issue, i'm loving this game-
Log20210129_054116.log 15 KB -
Captura de tela 2020-12-02 001303.png 132 KB -
Captura de tela 2020-12-02 001027.png 325 KB -
Captura de tela 2020-11-28 110832.png 362 KB -
Captura de tela 2020-11-27 175731.png 1842 KB -
UTC_Log - 09-18-2020 01.09.35.log 3 KB -
Log20200915_200105.log 23 KB -
2020-09-02.png 729 KB -
2020-08-31.png 1093 KB -
Log20200817_144311.log 234 KB -
Log20200816_201657.log 514 KB -
Log20200802_193259.log 67 KB -
Log20200704_164317.log 49 KB -
Log20200628_184519.log 39 KB -
IMG-20200625-WA0050[1].jpeg 1196 KB -
Log20200613_090208.log 22 KB -
Log20200525_205540.log 5513 KB -
MTGA 5_18_2020 11_46_12 PM.png 4599 KB -
MTGA 5_18_2020 11_46_05 PM.png 2794 KB -
Log20200514_190318.log 21 KB -
75274D8D-85F9-40BB-AD9F-7F62EA854BE6.jpeg 3317 KB -
Log20200423_223705.log 167 KB -
Log20200422_134718.log 3302 KB -
Log20200422_134053.log 259 KB -
Log20200419_174127.log 244 KB -
Log20200416_213542.log 157 KB -
Log20200413_151647.log 577 KB -
Log20200411_164634.log 486 KB -
20200313_105126.mp4 6224 KB -
Log20200213_113036.log 17729 KB -
Log20200212_191822.log 743 KB -
Black Screen.jpg 14 KB -
erro arena 2.png 203 KB -
erro mtg.png 158 KB -
erro.png 490 KB -
Log20200125_123023.log 653 KB
4,650 votes -
-
Product Suggestion Leave Historic Alone
With the new Alchemy format, can we please have it separated from Historic? You are going to be nerfing cards considering the standard environment, please leave them alone for Historic decks.
2,456 votes -
Friend Match and Direct Match are doesnt work after update
Friend Match and Direct Match are doesnt work after update
1,179 votes -
Broken Logs in 2021.8.0.3855
Since 2021.8.0.3855 update many things 3rd party devs rely on in log is gone.
The most painful endpoints we currently miss are:
*PlayerInventory.GetPlayerInventory
*PlayerInventory.GetPlayerCardsV3
*PlayerInventory.CrackBoostersV3
*Inventory.Updated
*Draft related endpointsWe understand that seemingly your backend undergone refactoring and there's no more remote procedure PlayerInventory, but there's definitely it's analogue, and please make it write data to the log.
To summarize, we need following data from log:
* Player's collection
* Player's actions in Draft
* Player's inventory updates
* Players decks WITH DECK STRUCTURE (not like now, only names and some diagnostic data).744 votes -
Sparky stuck in "Hmmm."-ing out turn - Need a way to force Sparky's play
Bug: As of 9/7/23 Sparky is stuck in "Hmmm."-ing on their turn to play. Is Sparky teaching roping as a valid strategy now?
Situation: Sparky has any number of cards or even no cards in hand. It is Sparky's first main phase. I am in a winning position just playing cards to try to get to test a new card in my 100-card singleton deck. Sparky Hmmms for ~ 17 minutes, then I get the victory screen. Sparky doesn't even say "You got me!", such a sore loser! This happened today against Sparky's Blue, Black, Red, White, and Green decks.
…
-
Log20231107_015948.log 747 KB -
Log20231107_020118.log 747 KB -
Log20231107_020709.log 748 KB -
Log20231030_124359.log 15366 KB -
Log20231027_162053.log 10 KB -
Log20231024_011946.log 76 KB -
sparky.jpg 807 KB -
Untitled.png 4658 KB -
UTC_Log - 10-08-2023 06.05.27.log 235 KB -
Log20231004_100708.log 77 KB -
Log20231003_184412.log 8 KB -
Log20230922_102927.log 38 KB -
Log20230919_223022.log 30987 KB -
erreurMgta.png 2823 KB -
Log20230912_195106.log 345 KB -
Log20230908_235406.log 191 KB -
MTGA_VSmms7RxE1.jpg 456 KB -
MTGA_udeuRsJD86.jpg 520 KB -
MTGA_rxSFeZvTfw.jpg 429 KB -
MTGA_IQvayg5yZb.jpg 567 KB -
MTGA_02nOFnE2vj.jpg 509 KB -
WhatsApp Video 2023-09-06 at 19.07.44.mp4 4891 KB -
Log20230905_234437.log 3264 KB -
Log20230602_013959.log 185 KB -
Log20211214_110126.log 14 KB -
1.jpg 641 KB -
Log20210505_140746.log 15477 KB -
1.jpg 641 KB -
Log20210505_140746.log 15477 KB -
6E0A9025-F11A-440A-A43C-0FE4D0FA930A.png 2653 KB -
mtg bot.jpg 2106 KB -
Log20200919_004840.log 1806 KB -
Log20200919_005753.log 1894 KB -
Log20200711_012529.log 51 KB -
Log20200506_205042.log 120 KB
570 votes -
-
Game registered as loss that I actually won
I won a game by casting Crushing Disappointment with opponent on 1 life and me on 17 (I think - double digits anyway). Arena registered it as a loss. My 3rd loss as well so I couldn't play any more games with my draft deck!
System says "Sorry, we couldn't submit your request" so I'm trying without the game log now.
-
Log20230704_172829.log 240 KB -
Untitled.png 3610 KB -
Log20230316_205830.log 14481 KB -
Magic The Gathering Arena 2023.03.06 - 15.42.16.03.DVR.mp4 46205 KB -
Log20230306_153820.log 51 KB -
Log20230306_153815.log 51 KB -
Player - Draft Loss.log 5598 KB -
draft-end-screen.jpg 1108 KB -
17-lands-statistics.jpg 137 KB -
Screenshot from 2023-01-25 08-20-33.png 120 KB -
608812FA-5838-48D4-8B2A-7716164410C6.png 8502 KB -
Screen Shot 2022-11-23 at 11.59.35 PM.png 817 KB -
Log20221123_235341.log 6193 KB -
Log20221018_225423.log 23092 KB -
Screenshot_2022-09-25-17-12-04-956_com.wizards.mtga.jpg 1241 KB -
Log20220427_164214.log 76 KB -
Screenshot_20220213-124723_Magic.jpg 1331 KB -
Log20211226_235817.log 32290 KB -
Log20210908_122607.log 133 KB -
UTC_Log - 05-27-2021 02.58.29.log 273 KB -
UTC_Log - 05-17-2021 22.29.07.log 306 KB -
Log20210511_205841.log 142 KB -
Screenshot MTG.jpg 591 KB -
Log20210429_143345.log 7357 KB -
Log20210421_235346.log 7082 KB -
Log20200920_230108.log 1823 KB -
bug.jpg 554 KB
457 votes -
-
342 votes
-
xp not rewarded for quest completion bloomburrow
Completed a daily quest for after buying mastery pass for bloomburrow. Only 250 Xp rewarded, not the 500 Xp. Mac platform.
335 votes -
Stuck at waiting for server
Whenever I try to login using my account, the launcher will go through preparing assets then it will give me an orange spinning ring that says waiting for server.
My Husband also has MTGA so I had him see if his game works, it does. his works fine on his computer. Except if i try to login on his computer it prepares assets then gets stuck at waiting for server again.
I spent 3 days going back and forth with tech support, changing settings, uninstalling, reinstalling, using different internet connections. They checked to make sure I don't have any bans…
281 votes -
continual freezes during gameplay
My arena client continually freezes during gameplay and eventually crashes out with windows error.
It seems to most commonly happen when a special effect is being played for a card that has one, so the ability to turn those off might be a useful start. At the moment it's unplayable.
273 votes -
Bestow Bug on Mobile
I have played Modern Horizons 3 draft and bestowed both the x hydra and landfall Glyph creature onto other creatures. When they fall off, they do not act like creatures as they should. With the hydra, the Hydra just seemed to dissappear.
The Glyph fell off as a tiny icon that hit behind one of my other creatures. I thought it disappeared entirely until it still helped me kill my opponent when I hit attack all that turn. Couldn't have clicked on it individually though.
In the Screenshot, you can just barely see it hiding under the Molten Gatekeeper in…230 votes -
Constructed Rank is not changing
My rank for constructed rank is not changing up or down after a match.
212 votes -
Alchemy and Historic
Is this a bad joke? Surely you can’t be this incompetent. Adding nerfed cards that are BALANCED FOR STANDARD to historic is idiotic. Also, literally no one asked for Alchemy what a waste of resources. Where is Pioneer, 4 player brawl, Modern or the myriad of other formats people actually want to play?! Will you be providing gem refunds for all the historic decks I built or should I just chargeback?
209 votes -
Sideboard
- Playing Bo3 standard ranked
- iOS 3.Actual: Unable to sideboard between games. Cards cannot leave sideboard to main. When minusing/pulsing copies of cards in main to sideboard and submit, arena says invalid deck submission.
- Expected: Able to sideboard freely without issues.
- No screenshots.
- No workaround.
201 votes -
Do not add Alchemy to Historic!
Do not make Alchemy in Historic mandatory, the player base does not want this, the comments about leaving MTGA aren’t all empty threats.
189 votes -
Opponent stuck in timeout
Opponent is not losing due to timeout.
I am playing in the arena sealed event and during the opponent's first main phase he went into time out, but the game is stuck after his timeout expired and the game has been stuck in his main phase for 1 hour.
188 votes -
Constructed Rank Didn't Raise Rank
- Play Standard Ranked
- Android 11
- Constructed Rank Didn't Raise Rank
- Raise Rank
158 votes -
Unable to interact/view sideboard bug
Hi, since the update, i experience a problem in all drafts, i cant scroll, close view, and sideboard cards only until deck build these cause me big problems and had lost matches and gems. I am top 50 limited ranked (was 20 before). Please solve it and a kind of compensation would be rational, since the system problem cause losses
153 votes -
Daily Quest Progress Stuck
Multiple Daily Quests progress stuck even when conditions are met.
141 votes -
Brawl Friend Challenge
what is going on with the brawl deck in the Friend Challenge mode. Can't play brawl against my friend any more
137 votes
- Don't see your idea?