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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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14712 results found

  1. Blocker didn't die when receiving lethal damage

    I attacked with Cemetery Gatekeeper as a 3/2 first striker. Opponent blocked with Atsushi, the Blazing Sky as a 4/4. I responded by casting Play With Fire on Atsushi, dealing 2 damage.

    Combat ended and neither of the creatures died. With my understanding of the rules this should not have been possible. One of the creatures absolutely had to die regardless of the moment at which I cast the Play with Fire. Log included

    1 vote

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  2. Roped out with no options to continue play

    I was playing a game normally. Opponent played a land and then nothing. Then I started roping instead of the opponent. I had no options to continue play. I could not play any cards and could not pass the phase. Cannot post the log file because it's more than 50MB!

    1 vote

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  3. full screen

    Its impossible to go into full screen on Mac, whenever the game is over it will switch back. And you can't see the entire screen the Arena is cut of on the sides

    1 vote

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  4. Error de la aplicación

    Al inicia sesión de la aplicación, después de colocar el usuario, la clave y presionar enter.
    La aplicación vuelve a cargar y llega al mismo punto

    1 vote

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  5. Disconnected without any indication and missed a turn.

    My opponent was shown as using their full turn timer, then the timer caught but they did not pass. I restarted the client to find that a full turn had passed, which prevented me from playing my response. I was playing a ranked draft and deserve to be refunded gems.

    1 vote

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  6. Bug during historic match

    While playing a normal historic match my opponent froze but the timer stopped ticking, so the match never ended.

    1 vote

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  7. frozen

    Game froze on my turn, started a timer that ran down but then never continued, just froze perpetually at no timer bar. Had to alt f4 the game.

    1 vote

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  8. 1 vote

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  9. 1 vote

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  10. Opponent sacrifices creature due to [[Vengeful Strangler]], sacrificed creature is not captured by my [[Gisa, Glorious REsurrector]]

    Opponent sacrifices creature due to [[Vengeful Strangler]], sacrificed creature is not captured by my [[Gisa, Glorious Resurrector]]

    2 votes

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  11. Drizz't Do'Urden not receiving any +1 / +1 counters

    During my game cards and abilities that would give +1 / +1 counters to Drizz't Do'Urden did not attach the counters. Power and toughness did not increase.

    1 vote

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  12. Opponent played an illegal card

    Was playing Standard Best of 3 on iOS. Game played mostly smooth, but somehow my opponent managed to cast "Bond of Discipline," which is most definitely NOT a standard card.

    1 vote

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  13. enduring angel copied by mirrorhall mimic

    I played on a PC standard, and had an enduring angel in the battlefield. my opponent played a mirrorhall mimic and chose that it will be a copy of the enduring angel. when their life total was supposed t be reduced below 0, it stayed on three but the mirrorhall mimic/enduring angel card did not transform. I'm not sure if it should have transformed or if he should have lost the game because it didn't transform...

    1 vote

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  14. Sigarda, Champion of the Light life gain bug

    Sigarda, Chamipon of light card ability buffs humans you control by +1/+1 yet one of my humans (Elite Spellbinder - Human Cleric) did not get the buff as you can see on the attatched screenshot.

    1 vote

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  15. mouse changes away from mtga shape to windows and doesnt allow proper interaction

    During game play the curser changes into the windows curser (away from the mtga version) and i can click the proper targets. some times it works sometimes it doesnt. ruined my event

    1 vote

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  16. Several bugs after newest ios update 3/1/22

    Multiple bugs in iOS mobile after just updating. My game was fine for the first 5 moves, then spells played would not minimize, selections like “discard opponent’s non-land permanent” were unavailable, forcing me to hit dismiss after playing the spell. I wasn’t able to play any of my actions or select attackers. Creatures that were killed were not moved from the battlefield. Creatures played would not move to the battlefield. I passed to the next step and it just brought up my timer and made me time out. Nothing was working properly. I had to resign.

    1 vote

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  17. gameplay bug

    I am playing colour challenge against red, but It freezed in his turn and now I can´t do anything.

    1 vote

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  18. Arena Android App Not Able To Connect To Server

    Android version of the game boots up ok, but can't seem to connect to the server. Already cleaned cache and reinstalled the app 2 times and it persists.

    14 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  19. プレイできない

    ネットワークエラーと出てプレイ不可

    3 votes

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  20. Matchmaking

    The machmaker is bad. It pits me against the EXACT same

    decks, all the time. I know there's a lot of whining about

    this, but this one takes the cake. I actually noted 60

    games where I played as mono green, and the results are

    below. I know that it's not a sample size of millions of

    games but it still looks pretty accurate to me. Also note

    that as soon as I played a different deck (using different

    colors), the matchmakin wasn't an issue.

    To clarify:
    MW = mono white
    MG = mono green
    GW = green/white

    Matches log:

    3 votes

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