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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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1992 results found

  1. golden

    BUG with golden packs

    I had 5 or 6 golden packs to open and was waiting till the season ends to open them, but today they all vanished from my inventory (packs page)

    only my 76 avatar packs are still in the screen.
    Can you guys check what happpen? - Account ID: Tecnomage#41030

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  2. 這い寄る恐怖

    タイムレスのランクマッチにて欄干のスパイ誘発中にサーバーとの接続が途切れ、復帰した時には這い寄る恐怖が誘発しないまま流れていた。
    通常、這い寄る恐怖が墓地に落ちた際の追放するか否か選ぶコマンドを選べなかった為だと思われるが、明らかに追放する目的で入れているカードが選べず効果が処理されず敗北、というのは面白くない。

    1 vote

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  3. Cards are blacked out

    my cards dont get shown, tried repairing files to no avail
    dont show in boosters eithers

    1 vote

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  4. chandra nalaar

    Chandra Nalaar during the Black Color Challenge stops playing. It happens after 6-7 turns. She just stops playing completely. Have tried it three times and it's the same thing all the time.

    1 vote

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  5. Ordina Pentobarbital in Italia – Peaceful Euthanasia Directory

    Ordina Pentobarbital in Italia – Peaceful Euthanasia Directory
    Come Ordina Pentobarbital in Italia con pagamento tramite bonifico bancario e consegna sicura tramite Peaceful Euthanasia Directory.

    Il Nembutal, noto anche come pentobarbital sodico appartiene alla famiglia dei barbiturici. È una sostanza nota per le sue proprietà calmanti e sedative. Noi di peacefuleuthanasiadirectory.com comprendiamo l’importanza di questo prodotto e il suo potenziale ruolo in determinate situazioni.

    Buy Nembutal in Italy
    Acquistare Nembutal online
    Dove Acquistare nembutal
    Il nostro impegno è quello di fornire agli individui un modo legale e accessibile di acquistare Nembutal online Ci impegniamo a rispettare i più alti standard…

    1 vote

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  6. Banned cards alchemy std

    Banned cards still showing up in alchemy ranked...

    1 vote

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  7. arena

    I was playing in the All-Access Brawl Modified Metagame Challenge. My opponent cast a Witherbloom Command with the first and third modes, targeting themselves and my Siren Stormtamer. I sacrificed my Siren Stormtamer to counter the spell, but it still resolved, milling them for 3 and returning a land to their hand. Though a minor interaction, this interaction did contribute to me losing the game.

    Now, I understand that, by sacrificing my Siren Stormtamer, it was no longer on the battlefield, but afaict the Witherbloom Command was still targeting a creature I controlled, as targets are announced on cast, and…

    1 vote

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  8. Time to do all actions are to low. Animations and forced priority passes consumes a lot of time

    I'm playing omniscience draft and am experiencing a lot of problems with the timers.
    - There are a LOT of game actions in this format
    - The board gets cluttered really fast. More sprites = lagging.
    - Due to waterbending all players constantly have actions to do, which consumes timer when having to pass on every game action the opponent do. Thus, it is not possible to accumulate additional game timers. Even when autopassing this will not work as for every new action opponent do I still have to actively pass.

    I have now lost several games due to not…

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  9. Planar genesis / lotus field / stifle

    With two lotus fields in play untapped, I tapped the for 3U and 3G to cast Planar Genesis leaving 2U and 2G floating. In the draw was a lotus field which I played to enter the battlefield tapped, I went to stifle the sacrifice two lands ability for lotus field but I was not able to use my floating mana to cast stifle.

    1 vote

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  10. Zimone, Quandrix Prodigy

    I lay a land down on turn

    activate zimone, quandrix prodigy's first power (extra land)
    attempt to play Kazandu Mammoth, but the option to play it as a land is disabled

    I happened to have a Druid Class out (Level 1)

    I upped it to level 2 and it does allow the Kazandu Mammoth to be played as a land

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  11. Here and tectonic hazard don’t work together

    Ojer and tectonic hazard don’t work together. Ojer says if a red source would deal non combat damage less than piers power it deals piers power instead. Tectonic hazard is a red source, and it just does 1 damage.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  12. Unable to target Exalted Sunborn with Ugin

    I could have lost this game I just had because yet another random card with at least one color was unable to be targeted by Ugin, Eye of the Storms. This time, it's Exalted Sunborn.

    1 vote

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  13. White challenge 4 sticks after I defended bots first attack with a 1/1 double strike and enchantment counter of +2/+2.

    Issue is in the title. Game freezes when, during white challenge 4, I destroy opponents 1/6 creature with a 1/1 creature with double strike and +2/+2 enchantment on it.

    1 vote

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  14. Kick out of game while it was my turn then when I was able to log back in it was my opponents turn and he exiled all my ****.

    Im literally tapping mana to go ahead and win, when all of a sudden i was kicked and when I reloaded the game which it wasn’t long enough for my timeouts to expire, it was my opponents turn and he exiled all my ****. Im beyond frustrated.

    1 vote

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    3 comments  ·  Gameplay  ·  Admin →
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  15. (Marchesa / Fury) Interaction Bug

    Playing Fury while Marchesa, Dealer of Death is on your battlefield will trigger Marchesa 3 times. Bug only seems to work with Fury and not other damage divided cards

    1 vote

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  16. Fragment reality ignoring ward

    Fragment reality ignored ward 2 when shelter by ghosts was attached to a creature using sigada’s aid. The fragment reality should have been countered but instead exiled the creature

    1 vote

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  17. Sokka’s haiku

    When the opponent cast a spell in omniscience quick draft, it didn’t give me the option to counter their spell

    1 vote

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  18. Ranked losses during bugged matchmaking

    Got at least 3 games before knowing the matchmaking and game was bugged today, just hit mythic so I need me record to remain my gameplay only please.

    1 vote

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  19. The Black Sun Appa Compainion is busted / affecting match loading. I have logs.

    [8752] Reference Assets/Core/Art/Meta/Cosmetics/Pets/Images/IconPetTLAArmoredAppa.png named TLAMasteryCompanionLevel3 not cleaned up properly.
    [8752] Reference Assets/Core/Art/Meta/Cosmetics/Pets/Images/Icon
    PetTLAArmoredAppa.png named TLAMasteryCompanionLevel3 not cleaned up properly.
    [8752] Reference Assets/Core/Art/Meta/Cosmetics/Pets/Images/IconPetTLAArmoredAppa.png named TLAMasteryCompanionLevel3 not cleaned up properly.
    [8752] Reference Assets/Core/Art/Meta/Cosmetics/Pets/Images/Icon
    PetTLAArmoredAppa.png named TLAMasteryCompanionLevel3 not cleaned up properly.

    Is what I get in the logs over and over, matches never get past mulligan.

    Posted a request earlier, but then looked at the logs and this is the problem it seems.

    1 vote

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  20. 4 Pioneer-legal cards are incorrectly not playable in Pioneer despite being on Arena

    Those cards are Furnace Whelp, Garruk's Packleader, Raise Dead, and Stormfront Pegasus.

    • Furnace Whelp is Pioneer-legal via Magic 2015 (M15), and is on Arena via Jumpstart (JMP).
    • Garruk's Packleader is Pioneer-legal via Magic 2015 (M15), and is on Arena via Foundations Jumpstart (J25).
    • Raise Dead is Pioneer-legal via Welcome Deck 2017 (W17), and is on Arena via the Arena Beginner Set (ANA or ANB).
    • Stormfront Pegasus is Pioneer-legal via Welcome Deck 2017 (W17), and is on Arena via Arena Anthology 4 (AA4) under its printing from Magic 2010 (M10).

    Interestingly, all four are Pioneer-legal because they were in a non-booster…

    1 vote

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MTG Arena Bugs & Product Suggestions

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