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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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1679 results found

  1. 21 votes

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  2. Wrong translation of some text data values

    Screen 1_ Wrong translation of the text data value before the match
    Screen 2 _ Wrong translation also, nevertheless this one is a regression - already solved in the past
    Best regards

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  3. option to go onto ranked matches vanished after I ranked up.

    The issue I am facing with going into Rank (alchemy/standard) is the option on the right blade is gone after I ranked up. I have tried logging off and on, I have tried uninstalling and reinstalling. Now I can get onto Rank by going the long way around and clicking a battle and manually switching it to Ranked but my friend made me aware that it should be an option on the home screen and apparently it is in fact a bug that happens occasionally.

    1 vote

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  4. Poor templating on card Press the Enemy caused multiple losses.

    The wording of Press the Enemy leads to many game losses: "Return target spell or nonland permanent an opponent controls to its owner's hand. You may cast an instant or sorcery spell with equal or lesser mana value from your hand without paying its mana cost. "

    The second sentence does not refer to the first and thus players, myself included, read this as "cast an instant or sorcery spell with equal or lesser mana value of Press the Enemy from your hand without paying its mana cost." Better wording would be "cast an instant or sorcery spell with equal…

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  5. Graphic Overlay Bug

    Graphic overlay layer misrepresentation. Power and toughness of one card shown over the card text of another.

    Runnning MacOS, arena Fri May 19, 2023, 1:22pm

    2 votes

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  6. missing text

    After the scheduled maintenance today for The Brother's War release, I logged in to MTGA to find that all cards in my Collection and in the Store are missing the text for Card Name, Card Type, Power/Toughness.

    I'll log in later on to see if the problem still exists, but that's a bit of a bummer for a new set release to drop and I can't even play.

    8 votes

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  7. Access deny

    When tried to access Arena appeared to me a message saying I don’t have some permissions to go ahead.

    How to proceed in this situation?

    Attached a printscreen of this message.

    4 votes

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  8. Game freezing randomly on Android

    On Android, the game will freeze at random times, sometimes it will unfreeze and sometimes it won't, after some time if it hasn't unfroze, the game will crash.
    It happens quite often, I'd say in 50% of games.
    I've no idea what causes it.
    I tried to disable the pet but it had no noticeable effect.

    11 votes

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  9. For the last two days, when I go to the site it immediately goes to the "searching for active games" page and stays there.

    The opening page just goes to searching for active games and won't leave that page .... for two days now.

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  10. Any

    Can't access my account and paid items.

    2 votes

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  11. Season Timer

    Before and after every season the countdown that is supposed to appear in the profile is never consistent. This past season it was totally missing the entire time and still doesn't appear after the season is over.

    1 vote

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  12. client crashes while trying to edit Historic Brawl decks

    Whenever i try to remove cards from a Historic Brawl deck, the whole client freezes for at least 2 minutes per click. I have tried removing/reinstalling, clean install, install through Steam, but none of these fixed the problem.

    This has been happening ever since the LotR cards have been added to MTGA and I'm getting real fed up with it.

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  13. pets

    I have 4 pets that are unable to be chosen, including The One Ring.

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  14. 1 vote

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    1 comment  ·  User Interface  ·  Admin →
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  15. Completing a quest does not give rewards.(PC)

    Upon completing a quest, the mastery pass bubble will show the text "Level Up" but won't actually increase in level and gold is also not awarded. The daily quest is still completed.
    In hindsight this is not the first time this has occurred.

    Steps to reproduce:

    • complete a quest
    • get unlucky.
    3 votes

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  16. Bug - M19/MH1/KHM 4/4 Flying Vigilance Angel token art stretched

    Hello, I've been experiencing this visual bug for a while on PC: (version 2023.24.30.4474.991042)

    4/4 Flying Vigilance Angel tokens produced by certain cards have their art stretched both when looking at the collection and when on the field, the cards are:

    Resplendent Angel
    Serra the Benevolent
    Valkyrie Harbinger
    Rampage of the Valkyries

    I am fairly certain these tokens were displaying properly once, I've been using Resplendent Angel on Arena for years now and if my memory serves right the token displayed properly at least during the first period I played Arena. (c.ca Ravnica Allegiance)

    I'm attaching screenshots of how the…

    3 votes

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  17. Scurry Oak Combo/Tokens on mobile

    When trying to play the scurry oak combo on mobile the tokens don't stack, they continue to spread out as individual units. After so many you have to scroll all the way back to scurry oak, this takes forever and is a time waste for the player and opponents. When playing on the pc the tokens all stack together, for whatever reason they do not on mobile. Please fix this. This deck is fun but pretty much unplayable at the moment on phones. Thank you!

    9 votes

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  18. Bug

    You can’t play background audio with the latest iPhone update 16.1.1 after the brothers war update I can no longer listen to podcasts or music while playing. Background audio apps work fine in all my other mobile app games.

    7 votes

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  19. Animated Cardback/Sleeves Targeting Bug

    TL:DR is,
    The Inability to Highlight/Click on cards found in the opponents hand if it resides next to a '2Step' animated cardback.

    By '2Step' I mean most cardbacks that don't animate till the mouse curser is hovered over/near them i.e the Transformers, Werewolf or Angel Sleeves.
    (Doesn't work with cardbacks like the Fblthp, one tho, i.e cardbacks that don't fully change/transform the cards in some way and just move it or play particle effects)

    To reproduce this effect, cast a card that lets you partially look at there hand and try and click on the left most revealed card. i.e.…

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  20. Kiora, Behemoth Beckoner not being counted as a potential mana source

    An opponent cast Bring the Ending to counter my Old Growth Troll. I had an untapped and not sick Elvish Mystic and an unused Kiora, Behemoth Beckoner and zero poison counters. The opponent's Bring the Ending resolved without my ability to interact with the stack.

    1 vote

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