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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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1679 results found

  1. Server

    Problem signing in to server on android

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  2. Friend Challenge Crashes

    The Friend Challenge system seems to be broken. It takes multiple tries to get a friendly challenge to be successful. Some errors I've had include:
    - When challenged, press accept challenge, pulls up select deck screen, select deck, press play, button becomes unclickable and challenge doesn't start
    - When in deck select screen, press play, loop occurs with a pop up saying that if I leave the page the challenge will be canceled, and whether I press cancel or select deck, the pop up reappears until I log out and log back in
    - Select deck and press play, takes…

    25 votes

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  3. You Do Not Have The Right Roles For This Action

    This seems like it's an issue with recognizing Android users as valid users? Pretty disappointing how you guys seem to let these things ride. Kunai bug stayed up for way way too long and hey I guess I shouldn't be surprised that this is happening again. Could have been easily dealt with it the same day especially with such a simple game. Oh well just shows your incompetence.

    2 votes

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  4. Incubate tokens block X cost

    I was playing on my iPad and based on the positioning of my incubate token the number of counters on the token blocked my view when I was paying an x cost for halo forger so I couldn’t tell what X was set to

    2 votes

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  5. Can't connect to server

    After a large download, I was able to play 2 matches, but then got booted out and now am getting 2 error messages. 1. Unable to connect to server...and 2. File with my profile name "Unseen" cannot be located. Unable to login. VIDEOS ATTACHED...

    1 vote

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  6. Offline on PC shows, friend sees online on android

    Running application on PC and when I go into "offline" mode, a friend on andriod sees me as online

    I put it on offline when Im away from computer and now friend thinks Im ignoring them

    2 votes

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  7. home screen

    home screen greyed out after dl 10/20/22 update. iOS 11 pro max

    8 votes

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  8. BUG, NEED HELP!!!!!

    Screen stucked on this message after update (already tried to unistall ecc).
    (it's in italian)

    2 votes

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  9. Froze

    On ios, alchemy event, it was opponents turn and timer went down but never finish and it seems like it was just stuck there

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  10. Unable to complete training

    I had just created a new account, and was playing through the training, when I got to the third challenger, Calubi the merfolk. In the fifth round on my turn, the game prevents me from playing the only creature in hand. I am able to play the land, though. I attempted to skip to the next turn and concede the match; to no avail. This is frustrating. I have played through 5 times, closing the app and/or conceding the game. Nothing seems to work.

    7 votes

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  11. Sound and Music eventually stop playing

    Sound and Music eventually stop playing.

    Windows 11
    Latest version of Magic the Gathering: Arena

    This is extremely annoying.

    19 votes

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  12. Move reports and simple support to game

    Redo the UI to allow for reporting and easier access to simple features. Rather than locking everything behind a cumbersome website

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  13. Windowmode change not saved

    Steps:
    - Press esc and open Menu
    - Choose "Graphics"
    - Klick to activate "Full Screen"
    - Play a Game of Magic
    - Screen Resulution is reset to window mode

    Plattform:
    PC

    Experiencing Results:
    - The Full Screen gets deactivated after every game

    Expected Results:
    - The Option is persisted and doesnt change after every game

    1 vote

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    1 comment  ·  User Interface  ·  Admin →
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  14. Unable to see which card is exiled by ossification

    I was playing a ranked game and the opponent cast three ossifications, leaving them all attached to the same land and each exiling one of my permanents. This in itself is bad enough to see what is attached to what, but when I clicked to zoom, it is not possible to see which permanent is attached to which ossification, in the end I ended up destroying the wrong ossification, which had a token attached and because of that I lost the game, because I needed to destroy the ossification that had the creature that would make me win the game…

    3 votes

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  15. Foretell + DFC Modal lands UXE issue

    Usually the double-faced lands (eg Sea Gate Restoration) offer you two options, to cast them or to play as a land. Playing as a land is the second option. However when you have the option to Foretell them, suddenly Foretelling them is now the second option. This causes players to hit this thinking they are playing a land and end up with the spell foretold, which is usually a game losing mistake.

    Expected: foretell is a third option to the right of the normal two, or the first option, and you might even prompt to check players are choosing the…

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  16. error spending mastery orb

    Got an error when trying to spend a mastery orb... now it won't even let me select anything on that screen... nor does Suggest Pick do anything.

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  17. Can't see all my avatars in avatar select screen

    When I go to the avatar select screen, I can see only 16 avatars even though I have more than that. Some more avatars show up when I guide the mouse cursor below the screen, but there seems to be no way to scroll down in order to see any additional avatars I might have. What the point of all the avatars awarded from Mastery Pass if I can't access them?

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  18. 3 votes

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  19. Difficult to block multiple identical creatures

    it's really difficult to click to block identical multiple attacking creatures on the iOS version. For example when they attack with multiple 6/6 spirit tokens. They get clumped together. I see opponents struggle with that too, when it's me attacking.

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  20. iOS requires login, exit out of application, then it loads my logged in account on next launch

    I’m not sure what’s happening with it but it does this Everytime in alernating pattern. I launch the game, it asks for my password to login. I force close the app. Then launch it again, and it loads me directly into the game, logged into my account. Seems like it has issues grabbing my saved credentials in the app? Not sure if this is a security issue or not, but it is pretty annoying as well. It’s been doing this for a couple of weeks now but thought it might clear up from a patch.

    iOS version 16.1.2
    iPhone XR…

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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