MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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1870 results found
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Apple password suggested fill kicks me off the app now
Since the latest update 13 December 2022, clicking the ‘passwords’ suggestion to access my password fault and choose the correct password on my iPhone results in the screen going blank and then kicking me off the app. This never used to be a problem and I can still go copy the password first and then paste it into the app but it’s annoying.
1 vote -
Card text box reading "ability #xxxxxx" and artwork is fblthp greyed out
The midweek magic decks were also nameless with a greyed out fblthp
1 vote -
Which event is being disrupted?
After the recent update that enabled an Inbox, one of my messages said that an upcoming event would be disrupted.
The problem is, there's no mention of which event or of which type it was!
I don't know if it was a Traditional Standard or Premier Draft or what have you.
Basically, this message means nothing except that I should be concerned about joining any events at all.
Please proofread your messages before sending them out to the general public, this is really sloppy (coming from a software dev, and we're notoriously sloppy, lol)
1 vote -
доступ запрещен
Здравствуйте! После сегодняшнего обновления я не могу зайти в игру, пишет "Для осуществления этого действия у вас неподходящая роль. доступ запрещён - у вас нет разрешения на подключение".
Скриншот прилагаю.
Как будто меня забанили, но непонятно за что. Письма на почту не приходило. Помогите пожалуйста восстановить доступ.
Спасибо.1 vote -
Decklist
The latest Decklist link on the main page does not currently work on iOS. When you click, nothing happens
1 vote -
Bug/Product Suggestion Title
1.)Open "Magic" application 2.)After finishing loading thee application the UI has an unknown symbol on the top right next to the gear/cog symbol. 3.)Android has no simple method for users to input distributed codes.Note which platform you’re using (PC, Mac, Android, or iOS) (See above notes)Unknown "actual" result(s). Experiencing extremely difficult technical difficultiesExpected results of this feature is to mimic the simplicity and program that is used on PC. Expected to have code entry on mobile since it has already been implemented on PC.See attachment
…May you please inform me how to better address these bugs
1 vote -
Incorrect rules on Winged Words casting cost
Winged Words casting cost not reduced while Ledger Shredder is on the table.
Explorer BO1
PC. Windows 10.
Happening since last week. Before always worked fine.1 vote -
Latest decklists link
The latest decklists advertisement on the main homepage doesn't link anywhere. I have clicked it a million times and it just does nothing. All the other pages on the scrolling main window at least open a browser, although several of those lead to 404 not found web addresses also.
1 vote -
Sleeve missing, other old problems.
hi, as per the file, the bro sleeve, purchased with the mastery, is missing: as a network system administrator, I think the pointer to the file in the database is missing.
Also, almost every time you open a booster pack, you don't see cards below 4 in your summary, so you don't know when you have a boost in your collection.
Thank you for your work and rewards related to client issues.1 vote -
Unable to login
- Steps : I run the app on my IPhone. The loading screen start and then a message is displayed and can’t connect to the game.
- I am currently playing on IPhone.
- I can’t connect to the game or play.
- I want to be able to connect and play.
- I added screenshots Ps: I tried almost any way possible to work around this and nothing seem to work
1 vote -
Unable to log in
Currently unable to log in to MTG Arena. It gives me the pictured error when I try.
1 vote -
Login issues after update
Authentication failure after update
1 vote -
Login error
I was drafting then it had the network error. I turned arena off and when i tried to log back on I keep getting authentication error when I try to login
1 vote -
connectivity
Hi,
I have good internet but the game suddenly lost connectivity. I was waiting more than a minute to find another player to play a draft match, but it was taking that long that I restarted the game. When I finally got back in, I had an extra game lost on the draft which I even didn't enter. Could it be possible remove that lost from the draft?
Kind regards,
Kvaathe.1 vote -
Einen Abspann in den Optionen hinzufügen (This is german language)
Einen Abspann mit allen die am Spiel mitgewirkt haben in den Optionen einfügen. (This is german language)
1 vote -
Application Memory 52 gb - MEMORY LEAK
I am trying to edit a deck and when I click on the pet to change it, the client freezes and crashes. My system shows that Arena is using 52 gb of application memory (this is repeatable, not just once). There is a bad memory leak in the current version.
2022.21.10.983.972292
This is absolutely critical.1 vote -
Format change
Between Matches the game switches formats without me choosing. And I unwillingly play alchemy without choosing to.
1 vote -
Settings buttons are slow, exiting the game crashes the app
I would recommend using an error and performance monitoring tool like Sentry.io
Using this tool you can identify these issues and resolve them quickly.1 vote -
1 vote
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Failure to maintain server connection for starters.
So. You fix "loading initial scene" followed by connection failure. Followed by repeated failure to connectcto server. Two updates. Zero ability to play on a device claimed to be supported. Customer support directed me to use the FAQ and follow the suggested actions. After my initial email stated I had done so before filing a bug report.
1 vote
- Don't see your idea?