339 results found

1. MAC resolution is cropped still in 2025.

   Why does the MAC still have resolution issues? Can we please fix this before us MAC users revolt and stop spending money on this?

   I do not have this issue at all in Hearthstone. It runs almost flawlessly.

   4 votes

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2. Customer service support is a joke

   Every time that I have gotten a hold of customer service for wizards of the coast it has been days of waiting for replies... They need to have an instant chat they make so much money they can afford it!

   3 votes

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3. Trying to access my account

   I tried to login but when I did login it says that I was unable to login

   3 votes

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4. Cannot log in cannot get on magic

   Logging in using iPad or iPhone Incannot get to Home Screen.

   3 votes

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5. week 2 of client stuck on "waiting for server" spiel

   OS:
   mac

   issue:
   as per title, after ANY and EVERY match (regardless of type, ranked, unranked, event) the client gets stuck on the good ol' Bu ll sh it "waiting for server" screen. (henceforth WFS)
   game sounds still perform regularly (quests, rewards, yada, yada...)

   ONLY difference with regular client behavior (aside the whole step-sister thing):
   the loading circle of WFS appears to be double stacked (background greyed out instead of black) and the background wears off when the WFS screen should fu ck of f.

   expected behavior:
   WFS regularly wears off, or better still doesn't show at all (we all know it doesn't take 1-5s to load a main screen after a card game)

   OS:
   mac

   issue:
   as per title, after ANY and EVERY match (regardless of type, ranked, unranked, event) the client gets stuck on the good ol' Bu ll sh it "waiting for server" screen. (henceforth WFS)
   game sounds still perform regularly (quests, rewards, yada, yada...)

   ONLY difference with regular client behavior (aside the whole step-sister thing):
   the loading circle of WFS appears to be double stacked (background greyed out instead of black) and the background wears off when the WFS screen should fu ck of f.

   expected behavior:
   WFS regularly wears off, or better still doesn't show at all (we all… more

   3 votes

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6. Game crash in limited deckbuilding

   steps to reproduce:
   In draft deck building, try to add basic lands to the deck, then maximize deck again. this causes game ti crash. I'm unable to proceed, since this bug persists even after clearing game assets.

   platform: android

   expectation: no crash

   screenshot shows the state where the game froze

   •  

   3 votes

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7. There is a "Conexion to the server problem"

   There is a "Conexion to the server problem" that keep happening. Stops games and doesn't let me continue until I close it and re open just to happen again. I already reinstalled the game and "repare" th files. Don'r know what's going on

   • 

   3 votes

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8. full screen mode not staying active

   Full screen mode will not stay active no matter how many times i go in a reset it to full screen every single time the screen changes scenes it goes back to windowed mode. How do I fix this

   3 votes

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9. Art not showing

   Since an update to Android that I received on February 24th, art aspects across the app aren't showing up correctly.

   Kind of hard to play when vital game information can't be seen.

   •  

   3 votes

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10. Major Graphic issues with latest Android update feb 24, 2026

    The fonts are unreadable.. and graphics are missing..like nunbers representing health and power/toughness on cards! This is required to play the game I have put money into...

    I highlight the bugs in this video of 1 match.
    https://youtu.be/i3pJtJudusk

    I restarted my phone and then recorded the match above. The issue is not going away.

    Please help.

    3 votes

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11. Since today update i cant enter the game on ipad

    Since today update i cant enter the game on iPad. Ver 2026.57.0

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    3 votes

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12. i was playing with my friend when he got disconnected and i got stuck in the loading screen of the challenge

    i was playing with my friend when he got disconnected and i got stuck in the loading screen of the challenge

    •  

    3 votes

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13. Won't load

    At the title screen just keeps saying initialization inventory database and won't go oaa that. Never loads up. I have tried waiting 30 minutes and resetting but no change. Started after the stupid new update.

    3 votes

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14. Tutorial on every time I open the app and no autofill password

    Stupid tutorial fairy on every device every time I log in, the app already doesn't work most of the time and you guys can't even get autofill to work right on android

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    3 votes

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15. App crashes on startup (Android)

    Steps to reproduce:
    - open the app

    Platform: Android 16

    Expected result: there's a loading screen then the landing page opens

    Actual result: after the loading screen displays "Loading initial scene" for a few seconds the app crashes

    3 votes

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16. Wizards, the wisp tutorial keep showing up every single time i click at the main

    Wizards, the wisp tutorial keep showing up every single time i click at the main interface of the client, where the quests are, telling me to complete them. Other people reported this and this bug persist after 2 months. Please, fix that, because it is extremely irritating every single time we opne the client and finish a match for this to happen.

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    3 votes

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17. I am receiving constant congratulations for reaching Spark or having a quest every time i return to the home page for Arena.

    Every time I return to the Arena homepage as long as I've played one match that day, I get greeted by the spark again. spark tells me either that i have a quest or congratulations for reaching Spark rank again, despite being months since I hit Spark and progressed to actual ranked play. This happens on the Android app and on Windows. It would be lovely to have a toggle in the menu to turn off tutorial support just so we could turn this off since it seems to be a perennial issue for the service.

    3 votes

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18. time out for token triggers

    There are a lot of posts stating that there is an issue when token doubling causes an exceptional amount of stack triggers.

    I have a proposed solution in your coding:

    You should treat any trigger that is
    -a duplicate
    -repeated more than 10 times in a row with no interceding trigger
    -stacks on top of such a trigger
    -the 250 token limit has been reached

    Then, ask each player in succession of priority whether they want to break the "infinite loop triggers", acting as if they are infinite.

    Give the players a "stop point" (i.e.- after how many triggers would you like to place a stop?) and each player gets ONE interaction to stop the loop if so desired.

    during THIS interaction, keep the timers active as normal.

    once each player has responded, pause the clocks and resolve the triggers (and skip the visuals before and after the "infinite loop" stop)

    then, restart the clocks. This should reduce server lag, as I am sure that the visuals of tracking the triggers while also representing them visually becomes a bandwidth hog. If you could get both players to trigger an override once it has been determined that neither player wants a delay-of-game to end their next turn or force a concede to their opponent, and would opt to skip visuals in favor of a more interactive gameplay experience, you would not only fix the issue, but allow the players to have a say in the event that they wanted most, but not all of the triggers to resolve before an interaction (as, when a player can deal 10 damage if the opponent has exactly 10 life, but then waiting until "gain life" triggers got the opponents' life total to exactly 10 and then breaking the chain to interact).

    You will also reduce server lag and improve the overall player experience.

    I am proposing a solution because this interaction has lost me several ranked games where I should have won on my next turn (or later in the saem turn), but the timeouts have caused me to pass through the end of my turn and/or concede on my next one - WITHOUT ANY USER INPUTS.

    so, I am penalized for allowing the game to do what it does within the rules, but the engine you have built can't run the game you have built.

    Please address this issue - it also lost me games in the Historic Metagame Challenge, meaning decks that win are underrepresented because they don't win when played inside arena, but DO win elsewhere.

    To reproduce this, play two lifegain decks against each other, then, have each player play a creature that scales with lifegain (ajani's pridemate, voice of the blessed, etc.) or one that scales with creatures that enter (skyknight squire) - or both (as is common with some of these decks). Then, give an ocelot pride or an exalted sunborn offspring and play them. If each side has a life-gainer out (soul warden, authority of the consul, Case of the uneaten feast, etc...) then when the token-double-double-double-double effects start to stack, the game will keep both timer clocks running.

    BUT, whoever had priority when the triggers BEGIN STACKING loses the game...

    ...non-negotiably. Every time.

    When over 1,000 triggers hit the stack, mainly because several permanents are reacting to the 250-token limit's triggers, your engine's protocols break down completely - likely due to the bandwidth surrounding accurately tracking and representing the triggers VISUALLY.

    The only exploit you could have is if someone knew this to be true about your software (as I do), and chooses to let the triggers run... but if they set a stop point, you could skip to that point, ask that player again, and if they had no interaction, skip to the end.

    and only the player who stopped the cycle of triggers would have their clock run - and only during the cycle's interruption.

    otherwise, the "battle clock" that governs game time would not run for either player until the trigger cycle has resolved.

    I welcome your feedback to my thoughts for how to solve this pervasive and persistent issue.

    There are a lot of posts stating that there is an issue when token doubling causes an exceptional amount of stack triggers.

    I have a proposed solution in your coding:

    You should treat any trigger that is
    -a duplicate
    -repeated more than 10 times in a row with no interceding trigger
    -stacks on top of such a trigger
    -the 250 token limit has been reached

    Then, ask each player in succession of priority whether they want to break the "infinite loop triggers", acting as if they are infinite.

    Give the players a "stop point" (i.e.- after how many triggers would… more

    3 votes

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19. I cannot log in to MTGA customer support site.

    I cannot log in to "https://mtgarena-support.wizards.com/hc/en-us".

    Steps taken & results

    • I recently changed email address of my account via customer support.
    • Since then I cannot log in to "https://mtgarena-support.wizards.com/hc/en-us".
    • The agent said that I should post this issue here.
    • When I try to log in to the site, it redirects me to "https://myaccounts.wizards.com/account?kind=error&message=User%2520is%2520invalid%253A%2520Email%253A%2520%2520isam.fableswalker%2540gmail.com%2520has%2520already%2520been%2520taken".
      • I guess MTGA customer support site produces an error that says "User is invalid: Email: <MY OLDER EMAIL ADDRESS> has already been taken".

    "Which platform you're using"

    • I'm using Google Chrome to access the site.

    Thanks.

    3 votes

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20. Fairy

    Every time I come back to the menu from a match or just opening the app, the tutorial fairy will do the “What an adventure! You’re on your way to becoming a great plainswalker. You’ve got a quest. If you complete it, you’ll get a reward. Go here when you’re ready to play again”. It’s been like 3 months of this and I keep hoping to see it patched with every passing update. I am on mobile iOS

    3 votes

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