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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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1626 results found

  1. collection

    Can we have an Export Entire Collection button please

    This information used to be available in Detailed Logs as did notifications of new items added but this went missing several years ago.

    Export Collection could produce the same kind of output as Export Deck does only with all owned cards (styles are optional - not really relevant)

    At present there are almost 11,000 different cards in MTGA. I realise the data file produced would be quite large but it would also be rather useful for the more serious fans

    If the techies are worried about the bandwidth then limit the…

    1 vote

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  2. didn't recieve new starter deck

    I only received one of the new starter decks, didn't get other decks or cards

    2 votes

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  3. Rank Rewards not given

    I got my rank reset rewards for mythic tier 1 and only got the gold and the 6 lotr packs. I didnt get the 2 card or random cosmetics. I sadly didnt get a picture or couldnt shadowplay it. Or it didnt show me the new cosmetics earned.

    1 vote

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  4. Unable to see or load any card styles

    If I got to “Collection”, and hit the card styles button, nothing is returned. I just get a message saying that no cards matched my query — even though no filtering has been applied.

    1 vote

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  5. [BUG]when i cost a card ,if the network disconnect ,i cannot cost again(android)

    just for title and the photo,i cost the planeswalker, but the network disconnet, when i connet i can't cost it again ,it always on the right screen.
    if i click it ,it just show 0 stack

    1 vote

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  6. Vault gave me no wildcards, it gave nothing

    I opened my vault and the game went into loading and i got absolutely nothing. My progress is now 0.0 and i got nothing. I was like 1+ years progessing it. Sadly i dont have footage, i was not expecting this.

    1 vote

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  7. No mythic card reward mastery pass

    I've won the mastery pass mythic card reward but i've recieved an uncommon reward (groom's finery). Here is the log. Can I have a Mythic reward please?

    8 votes

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  8. カード検索に関わらず表示されないカードがある

    デッキリストに度々未所持のレアをリストアップするのですが、兄弟戦争のウルザ(レア、神話レア)が検索しても出てきません。条件のみで検索しても、フォーマットを変えて検索せずに探しても全く表示されないのでこれは致命的なバグだと思い報告させていただきます。

    1 vote

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  9. historic brawl deck reported invalid, but all the cards are valid

    I have two historic brawl decks, which worked fine before ONE patch.
    After they show "invalid cards: 1" and i cant play with them.
    There are no banned/invalid cards in deckbuilder.

    6 votes

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  10. Missing 2 cards From booster packs

    Missing two cards from Booster packs, So I just Bought Ten Booster Packs of March Of The Machines: The Aftermath, I looked at every card and read them, I saw two cards, that was interesting, and exactly those two new cards were the ones that was missing, when I went to check my new cards inside my collection. The one I was interested on was a 6/6 creature. I think it was Black Blue/another color (forgot on how much to cast), But its abilities were, My Deck should be built with even Mana or numbers, Mill players cards(forgot on how…

    2 votes

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  11. Nich Regel widriges Deck

    Mein Gegner hat in einem Mono Roten Historic Brawl Deck Weise zauber nutzen können.

    Sein Kommandeur war Ragavan, flinker Dieb dieser hat werder in seinen Kosten weiß noch in seinem Effekt wie ist das so mit möglich diesen als Boros (rot/weis) zu spielen.

    1 vote

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  12. I'm not getting my Mastery Tree rewards.

    I get the experience points to get the rewards but they don't give them to me, they appear as if I had redeemed them but I haven't

    1 vote

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  13. My opponents have cards I can't build

    I play vs players who have cards that I can't build or get, for example the tricolor lands. I can't find anyone to help me understand why.

    1 vote

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  14. Abzocke mit System

    Ich habe bereits einmal aufgehört Magic - The Gathering zu spielen und ich bin bereit, erneut jede Spieltätigkeit zu meinen GUNSTEN und zu euren LASTEN zu beenden.

    Grund: Die gegnerischen Deckzuteilungen, die GARNTIERT kein Zufall, sondern kapitalistisches KALKÜL eurerseits sind.

    Laut eurer Angabe soll Magic ein Spiel für "jedermann" sein. Allerdings lasst ihr von Anfang an das Prekariat, also die einkommensschwache Bevölkerungsschicht außen vor, weil ihr GIERHÄLSE eure (Hälse) einfach nicht voll genug bekommt.

    Ein herzliches "Fickt euch!"

    (Ich erwarte hier schon gar keine AKZEPTABLE Antwort mehr von euch.)

    1 vote

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  15. Ban all blue counter cards

    All blue counter cards should be banned. They make this game pathetically unfun. I know, let's play a card game where we don't play any cards. How great. All you d-bag's that play blue counter decks can suck it. Blue decks are the worst thing in this game and should be taken away completely and replaced with something much more fun.

    4 votes

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  16. starter deck missing card

    So all of my 1 color starter deck are missing card and i cant use them at all. It only happening with the 1 color deck while the 2 color one are perfectly fine.

    1 vote

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  17. Got gems instead of a rare card, when I don't have a complete set yet (Core 2021 gift sept 24)

    The gift today was a pack of Core 2021. I received gems instead of a rare, with the message "Congratulations, you have a complete set of the rare cards from this set" or something to that effect. Except, I don't. I don't even have 1-of every rare.

    1 vote

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  18. Satoru Umezawa collection search

    Card contains Ninjutsu keyword and does not appear in collection search for this term.

    1 vote

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  19. Search function freezes/crashes

    Search function freezes/crashes. Before last patch, there was always some stuttering/lag when doing the first search performed, but now its gotten worse. Now, the game just freezes or crashes, and this happens all the time. I have already reinstalled the game and it doesnt fix the problem. However, it seems some friends dont have this problem. I guess my 3 year laptop is too old now for Arena? is that what you are trying to say?

    8 votes

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  20. Formats with friends where you can have different collection sizes

    It's really hard to play with friends on Arena because it's almost always the case that one player has a bigger collection than the other and that's a bad experience.

    There should be more limited style formats with friends so you're on even footing.

    This will increase the player base because it allows one passionate player to pull their semi passionate friends into the game

    1 vote

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