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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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1621 results found

  1. duplicate protection

    Duplicate protection is not working. I still have some rare and mythic cards missing in my LOTR, WAR and ELD collection but when I am opening packs I'm getting only gems.

    1 vote

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  2. duplicate protection

    Duplicate protection is not working. I still have some rare and mythic cards missing in my LOTR collection but when I am opening packs I'm getting only gems.

    1 vote

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  3. I did not receive bonus cards and mastery tree cards

    I'm using orbs in my mastery tree but I'm not receiving the cards that I win. Same thing when I obtain some bonus card, they just don't appear in my collection.

    1 vote

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  4. 1 vote

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  5. Card style skin selection not working. Phyrexian obliterator.

    Bought an additional phyrexian obliterator skin thinking it would fix it if I bought another, now I've wasted 6000 coin and have two skins that I can't use. Please fix the card style application process to it's much simpler original format. This new way is really trash.

    Thanks - everyone.

    1 vote

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  6. Consolidating card variants

    Can you please combine the different variants of cards and turn the Mystical Archive variants into styles? To give an example: We now have Lightning Helix at uncommon. I can craft it at uncommon, but you still have the Mystical Archive variant (and the JP variant) at rare. I shouldn't have to burn a rare wild card just to use the JP skin that I paid for when the normal card is an uncommon.

    1 vote

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  7. 神話レア

    神話レアパックを開封したが神話レアカードが排出されず、ジェム交換された。
    カルロフ邸殺人事件の神話レアパックを10枚購入し開封したが、10枚中9枚がジェムになってしまった。
    そのあと通常パックを開封しても未入手の神話レアは出ず、ジェムになってしまった。
    排出されない神話レアは3種類
    「法の執行者、トミク」、「再鍛された研究者、メーレク」、「議事会の顎、ヴォジャ」これらはパックから出ると思っていましたが違うのでしょうか?回答を求めます。

    1 vote

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  8. not getting mastery rewards

    in version 2024.35.30.5426.1058723 on PC, Mastery with the 3400 gem bonus track, after lvl 70 is supposed to get an uncommon card every level. I'm at lvl 87 and have received none of the uncommons I'm supposed to get...or at least It doesn't show me the card I got. I get the random cards from the daily track just fine, but no indication of the Mastery Track bonuses

    1 vote

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  9. Purchased cosmetic not available in collection

    Working on PC.

    I purchased a card cosmetic from the shop for the card Omniscience. When I go to my collection, the cosmetic does not display as an option. When I sort my collection down to the card, I am not offered the button to select any variant card arts at all.

    1 vote

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  10. Can't finish crafting brawl deck Smashing Stampede

    I can't finish constructing the smashing stampede brawl deck because it didn't add the basic lands. All other cards have been crafted. I have attached a screenshot of the message I get when I try to craft all as a possible solution to this issue.

    1 vote

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  11. 1 vote

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  12. Deck

    I got the 5 mono colour decks, but the missions for the 10 multicolour decks didnt appear. I searched the deck list online, to check if i had the cards in my collection, but there was nothing.
    Could you please add the free new player multicolour decks to my collection?

    2 votes

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  13. historique

    Bonjour, La carte marche temporelle doit être bloquée ou alors utilisable pour tous ! cette carte permet de jouer un tour en plus; Il est possible de la copier mais impossible de l'utiliser en historique alors que certains l'utilisent ? est ce normal ?

    1 vote

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  14. Booster packs

    Just a suggestion from a purely business point of view I just recently purchased the pre-order but the system will not allow me to get any other packs until the 19th when the pack becomes available I would suggest to fix the issue so people can buy it back so they want to

    1 vote

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  15. bug

    I'm sorry if I write badly but I don't speak English, I would like to know why when I buy a mythical envelope it tells me that I have the complete collection, but I still have 3 mythical cards to complete in the new Karlov's collection.

    1 vote

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  16. Stater deck duel reward missing

    I played the starter deck duel and got excited because I got a cool card style and when I went to look for it to show to my firends I didnt have it. Unfortunately I didn’t catch the name I just remember the image.

    1 vote

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  17. Theros Beyond Death style of ``Soul Beacon Lantern'' bug

    This is a report and request for a fix regarding a bug where some style cards purchased in-game cannot be used.

    Specifically, it is ``Soul Beacon Lantern''.
    I purchased the Theros Beyond Death style of this card in-game and loved it. However, at some point this style no longer appears on the deck construction screen or collection screen.
    This phenomenon is not common to all styles; most style cards will display it.
    Although I haven't found a complete regularity, this is probably a phenomenon that occurs with cards included in the "old frame version artifact". A style that I thought…

    2 votes

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  18. Make Invalid decks be playable against the bot.

    Make Invalid decks be playable against the bot.

    1 vote

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  19. 2 votes

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  20. Game breaking exploit combination between Mycosynth Gardens and The One Ring causing PERMANENT INVULNERABILITY.

    I am aware that this idea is COMPLETELY UNHEARD OF and OUTRAGEOUS. However I am about to share with you the humble opinion of a dude who has been playing MTG since Shrines of Kamigawa.

    There should be NO card combos in the ranked scene of any card game that GUARANTEE PERMANENT INVULNERABILITY TO DAMAGE. This to my knowledge is unheard of, I have heard of every kind of 2 turn win/4 turn win/infinite combo deck. I understand that sometimes you just have to concede.

    But at a certain point, even the staunchest defenders of Wizards of the Coast cannot…

    1 vote

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