MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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1712 results found
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First time searching for a card in collection or deckbuilder takes an extremely long time
Something seems to have changed with the Dominaria United update which has made the search function worse. The first time you search for a card using the search text field in the collection or deckbuilder takes a huge amount of time. After that, it seems ok. In previous builds, it never took anywhere near this long for the first search.
3 votes -
Paradox engine broken combo
I see it's a felt issue: I've been playing against an artifact deck using Paradox engine, I don't mind losing, I would just like to play. After 4th round he took a 5 min long turn repeating the same combo over and over again where I had no say in anything. Either you ban it or you make it something like "congratulations, you win the game". At least we won't lose more time.
7 votes -
Goldspan Dragon uncraftable
I am unable to find Goldspan Dragon in any way. I've tried searching with any code I could think would maybe work, then just searched dragon and set the filter to red. No Goldspan Dragon in the game, yet my opponents seem to have a never ending supply?
2 votes -
Deck Renaming [bug]
(version: Windows PC)
Steps to reproduce:
1. Rename a deck same name as an existing deck you own.What I get:
Endless loop of error message: "Deck name already in use" when you try to close the window.Expected resault:
Get the error message, then be able to close the message.8 votes -
Cards missing names
Cards are missing names and numbers. Can't se the amount of friends online. Restarted the game and PC severeal times.
4 votes -
『渦巻く霧の行進』カード・スタイル版のアーティストクレジット表記が無い件について
バグか判断が付かないため、こちらのフォームにて失礼いたします。
以前もご連絡させて頂いたのですが、未だ直っていないようですので再度ご連絡いたします。『渦巻く霧の行進』日本アーティスト版のカードスタイルにて、日本人アーティスト名が未表記となっているようです。
これはバグなのでしょうか、それとも意図的なものでしょうか。
担当アーティストより直接確認を取るべきでしょうか。
ご多忙の所失礼いたしますが、ご確認を宜しくお願いいたします。
1 vote -
Starter decks bugged in new season
The starter decks for the season that just started are bugged and unplayable. At least 5 decks can't be played. See screenshot.
4 votes -
Color challenge Network error cannot
Color Challenge: Network Error
With the rotation of what is standard, I went to update my decks for basic play and I can only use the basic starter decks. I used to be able to update these decks and all I receive is this network error saying unable to update.
I cannot play other players with basic starter decks, unless I just feel like getting destroyed every day all day. Brawl decks I can edit just fine. Standard 60-card deck play through color challenge though does not let me do anything.
6 votes -
Tagesangebot karte gekauft und kann nicht ins deck aufgenommen werden
Hallo, ich hab mir heute eine karte im Tagesanbot mit juwelen gekauft und ich kann sie nicht in mein deck aufnehmen. Es handelt sich um die karte Rith, befreiter Urzeitdrache. Ich habe den karten stil gekauft und weiss nicht ib ich die karte nur dann verwenden kann wenn ich die normale auch habe ider ob es reicht den karten stil zu kaufen weil es wird nirgendwo gesagt das ich die karte dann nicht spielen kann. Mfg
2 votes -
Cards in Premier Draft Dominaria United with no names, types, or power/toughness
All card names, types, and power/toughness were missing when I did a premier draft of Dominaria United... Do I get my gems back for this? They still aren't visible when I go to create my deck...
8 votes -
Can't select older sets for Explorer
During deckbuilding, older sets in the "Historic" category cannot be selected in advanced filters for Explorer decks. This includes sets such as Ravnica Allegiance or Throne of Eldraine that are legal in Explorer.
See the video for an example.4 votes -
Deckbuilder Card Search Function
Is there any way you can increase the speed in which the Card Search function returns results in the Deck Builder?
The first time I search for a card with a particular word in it, it takes about a minute or so before Arena returns any results. After that, it seems to work very quickly. Is there any explanation for this?
8 votes -
Mac picking pet crashes
When you are on Mac and try to change your pet in a deck, the game crashes every time
10 votes -
Band paradox engine
Paradox engine why isn't it banned it's not fun and about to quit cuz I keep on running into at least get the players who running it in their own games cuz I know you can do that cuz I play next that if I play a certain Commander I'm only playing against the same three decks at least band paradox engine it's getting not fun
14 votes -
Missing Avatar
I had [Nicol Bolas, Dragon God] as an avatar in my collection. However, at some point in time, he disappeared from my collection of avatars entirely. I am not only unable to access the avatar, he does not appear as an option in my collection at all. I thought this was a purposeful removal that I wasn't made aware of, but now I am of the opinion it is a bug, and that I may have lost access to other such cosmetic items in my profile. I'm not sure what logs I can provide that would help.
4 votes -
All cards blank
All the cards in the deck builder and in-game are blank and only have a pattern
showing what colour they are. The game also runs extremely slowly and when you click on the store tab it crashes.2 votes -
Crask when i research a card by its name
The screen always freeze (need to close the app) when i resarch a card using its name in the deck edition. Can't edit any deck at a moment
3 votes -
Explorer deck building selection
When deck building an explorer deck, all sets not legal in standard are greyed out, even the explorer anthology. That means I can not look through a specific set to find cards I may want in my deck.
10 votes -
Missing card text and numbers
PC bug- after updating, uninstalling, and reinstalling, card names are missing, along with card types, creature power and toughness, and amount of gold rewarded for completing quests.
28 votes -
second card that I buy and it does not appear in my collection, it is already unacceptable
this is already unacceptable, it is the second card that I buy and it does not appear in my collection. fix the problems at once, so it is impossible to advance in this game with so many bugs
2 votes
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