MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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284 results found
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Companions Missing
All my companions are missing when I try to make a new deck.
160 votes -
Unable to change Deck Format on the Deck building screen - Bug
8,1,2026
It is no longer possible to change the format from the deck building screen.
Please take action42 votes -
Got the wrong packs in Lorwyn Mastery
The Mastery Pass gave me 3 Edge of Eternities packs instead of Lorwyn packs. If you can credit me the Lorwyn packs, that would be awesome! I'm pretty stoked on this set :D
37 votes -
'Select Companion' list is empty
Per the screenshot, there are no companions found in the Select Companion list.
This occurs regardless if building a new deck or editing an existing one.
I have attached a screenshot showing that I do indeed own various companions.
Windows user.30 votes -
Deck type selector doesn't work anymore
Deck type (format) selector became unusable starting from Jan, 6 update. How to reproduce:
- Go to "Decks"
- Select any existing deck and click on "Edit Deck" button
- Click on the mana curve symbols
- Click on the deck format at the left top corner (Standard/Historic and etc)
The menu with deck format is shown under other elements and you cannot click on any entry to change the deck format.
28 votes -
Missing Companions
After updating to latest version, when attempting to customize a deck, all my companions are missing. Any workarounds or other ideas?
27 votes -
Mastery pass wrong packs awarded at level 4
Hi I completed level 4 of mastery pass, and instead of Lorwyn packs, I received Edge of Eternities packs.
26 votes -
Mastery pass lorwyn level 4 gave 3 packs of edge of eternity
Got the wrong packs in the mastery pass for lorwyn
26 votes -
Lorwyn Mastery pack containing wrong cards
Bought the Mastery pass for Lorwyn Eclipsed, received what looked like 3 Lorwyn Eclipsed packs (granted for level 4), but they contained cards from Edge of eternities instead???
23 votes -
Unable to play with adjusted Kona; deck will not validate.
Unable to play with adjusted Kona (from 4 to 5 mana); appears in deck and is not "grayed" out, but will not validate.
22 votes -
Wrong mastery packs
On level 4 of Lorwyn mastery pass i got 3 Edge of Eternities packs instead of Lorwyn packs
19 votes -
All my companions are missing
All my companions are missing when I try to access them through the appearance customization screen in deckbuilding. I have ran in-game fixes and reinstalled twice. Please help!
18 votes -
Add Planar Standard format to Arena
Planar standard is a fan format comprising of Foundations plus the in-universe sets from the last two years. It provides a welcome relief to those who would rather opt out of Universes Beyond. This format would be a great addition to MTG Arena. More details can be found here:
https://www.reddit.com/r/mtg/comments/1oe0x3c/type_2_becomes_planar_standard/
17 votes -
BUG: Cant change a Brawl deck to a Standard Brawl deck
I've made a duplicate copy of a brawl deck, and want to modify it to a standard brawl format. However, when I go to edit the deck details, the dropdown for deck type shows up under the card statistics, and is therefore unselectable.
On Windows 11
17 votes -
Got the wrong packs in the mastery pass for lorwyn
Got the wrong packs in the mastery pass for lorwyn at level 4 gave me x3 of Edge of eternities
16 votes -
Mastery pass wrong packs
I was supposed to get 3 Lorowyn packs when I reach mastery Level 4 but it gave me 3 Edge of Eternity packs instead. Please Help.
16 votes -
Mastery pass lorwyn level 4 gave 3 packs of edge of eternity
Got the wrong packs in the mastery pass for lorwyn as described in title
16 votes -
Deck Building Issue
Is anyone else on IOS having the issue in deckbuilding during a draft where the back button in this screen does not work? You have to cancel deck building (and all current deck building changes) to return to the draft deck.
16 votes -
Wrong mastery pass packs reward
Master pass level 4 reward says 3 Lorwyn Eclipsed packs, but I got 3 EOE packs instead
14 votes -
Cannot go back in deck builder
In deck builder, when selecting the deck image which takes you to deck details, avatar and sleeve for the deck, you are unable to go back to the card editing, the back button is glitched and it will open the deck name instead
14 votes
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