MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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1698 results found
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Customizable deck color icons
Formats like Explorer and Historic feature a lot of hibrid cost cards (Like Kiora in Green Devotion or Jegantha in Rakdos Sacrifice) that clutter the color icons on the deck selection screen. It would be nice to have manual control over which colors show up below the deck box
1 vote -
Deck tab crashing game
trying to open the deck tab to import or to make a new deck is crashing the game ,closing and sends you to windows
at this point is imposible to play the game as this happened on the new set release of brothers war
and i cannot play any new deck1 vote -
Coringas utilizados e cards não adquiridos e cards faltando
Ontem eu adquiri alguns cards utilizando os coringas, os coringas foram descontados mas os cards nao estão no meu inventário (print de alguns dos cards, não de todos).
Na semana passada houveram cards que simplismente sumiram do meu inventario.
Eu jogo no PC e no celular. As cartas ontem foram adquiridas atraves do aplicativo do celular.1 vote -
Zilortha
With the 'set completion' feature added, I noticed I was missing multiple cards from Ikoria.
The cards I was missing were "Godzilla, King of the Monsters" and "Zilortha, Strength Incarnate"
These are the same card. I used one mythic wildcard to get a zilortha, but did not receive a godzilla.
With Alchemy re balances, you give one of each card. How can the same card in the same set not have the same treatment?
1 vote -
Visual bugs with card titles and stats post Bros War patch
Since updating with Bros War (playing on MacOS), no card titles or creature stats are showing up (casting costs are though). This has impacted all cards not just Bros War. I've attached screen shots from MWM sealed deck event and also a ranked game I played. In the ranked game, I couldn't see life totals as well.
I subsequently downloaded the new MacOS upgrade and that didn't fix anything.
PLEASE help... Arena is totally unplayable right now.
2 votes -
Error/incorrect card in booster pack
I received a Brothers War booster pack as part of my Mastery progress. I opened the pack and one of the uncommons was an Ornithopter. As far as I can tell based on release info, the Ornithopter is not part of the Brothers War set and is not Standard legal. I'm playing on iOS/Iphone.
1 vote -
display
I have a display bug and can't see the names and stats of the cards, or the numbers on the daily quests. It is impossible to play without it... I've tried to change the languages as it was a translation problem but it doesn't have any effect.
2 votes -
Draft-cards not on my collection after premier-draft "brother's war"
None of my Cards from "brother's war" premium-draft show up in my collection, and the deck I saved is nowhere. I hope I didn't waste my draft-token..
2 votes -
Retro Artifact Distribution Improvement
The Brothers War packs may include a "Retro Artifact" in place of one of the commons. This is an expected mechanic per this wizards article: https://magic.wizards.com/en/news/mtg-arena/mtg-arena-state-game-the-brothers-war
The way I see it Retro Artifacts should be in addition to, not in place of, an existing card. Getting an additional card feels great even if I never expect to use it. Instead the system at present will rip a card I desire out of my pack (a Brothers War common which will work in my standard decks), and replaces it with a card that can only be played in a mode I…
2 votes -
Code Packs would not Open
I redeemed the code to get packs after the Brothers War prerelease at my lgs, but right now after the set has released on magic arena it is still not allowing me to open the packs, even after closing the game or buying another pack
2 votes -
1 vote
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bug
Salve, i miei punti ESP dell'ultimo livello della maestria continuano a resettarsi (ieri erano 600 o più) non permettendomi di ricevere l'ultima ricompensa
2 votes -
Can't select older sets for Explorer
During deckbuilding, older sets in the "Historic" category cannot be selected in advanced filters for Explorer decks. This includes sets such as Ravnica Allegiance or Throne of Eldraine that are legal in Explorer.
See the video for an example.4 votes -
配布デッキが手に入らない
クエスト報酬で手に入るスターターデッキの一つがクリアしてもいないのにクリア扱いになり手に入れることができなかった
1 vote -
Viashino Pyromancer Card Style
I put in the StarterStyles code and it states I have redeemed the code but I do not have the Viashino Pyromancer card styles. I am trying to figure out how I can that style when I have already redeemed the code.
1 vote -
Error con la activación de una carta
hay un error con la carta "Guardián dorado", se supone que se transforma al morir después de activarse su efecto el mismo turno, sin embargo la transformación no se activa sin importar como muera el guardián dorado
1 vote -
carta non riconosciuta
ho sbloccato l’esemplare di serra con la maestria della dominaria unita ma non me la fa aggiungere nella collaction e nel deck building come mai?
1 vote -
Missing Cards
For the last 24hours all the cards that I have been buying and winning in prizes are not appearing in my collection or anywhere else. What can I do to have them?
1 vote -
Game is skipping turns on too many tokens
Hello, I just played a ranked game against an enemy using extreme amounts of tokens 300+.
And because the tokens took so long to be played (even with auto-accept) it counted down my time and skipped my turn!
Is that a wanted strategy by you developers?
FIX THIS!
2 votes -
Missing Avatar
I had [Nicol Bolas, Dragon God] as an avatar in my collection. However, at some point in time, he disappeared from my collection of avatars entirely. I am not only unable to access the avatar, he does not appear as an option in my collection at all. I thought this was a purposeful removal that I wasn't made aware of, but now I am of the opinion it is a bug, and that I may have lost access to other such cosmetic items in my profile. I'm not sure what logs I can provide that would help.
4 votes
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