MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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1656 results found
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duplicate protection
Duplicate protection is not working. I still have some rare and mythic cards missing in my LOTR, WAR and ELD collection but when I am opening packs I'm getting only gems.
1 vote -
Deck building quick draft basic land option (forest) disappears
Whilst deckbuilding on a quick draft I am having issues with a basic land option disappearing and not being made available to add to the deck. In particular on this occasion, it is forest. It will not allow me to add forests. I can't search for them. It only shows island, swamp, mountain, or plains as options to add with infinity symbol above. Why?
2 votes -
duplicate protection
Duplicate protection is not working. I still have some rare and mythic cards missing in my LOTR collection but when I am opening packs I'm getting only gems.
1 vote -
I did not receive bonus cards and mastery tree cards
I'm using orbs in my mastery tree but I'm not receiving the cards that I win. Same thing when I obtain some bonus card, they just don't appear in my collection.
1 vote -
1 vote
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Battle cards replaced land cards in the deck building filters
Battle cards replaced land cards in the filters, and I cannot filter for lands
27 votes -
Card style skin selection not working. Phyrexian obliterator.
Bought an additional phyrexian obliterator skin thinking it would fix it if I bought another, now I've wasted 6000 coin and have two skins that I can't use. Please fix the card style application process to it's much simpler original format. This new way is really trash.
Thanks - everyone.
1 vote -
Lands not appearing in sealed
When rebuilding my sealed deck no land options present themselves and the old icon for lands just pulls up my battles I opened.
24 votes -
神話レア
神話レアパックを開封したが神話レアカードが排出されず、ジェム交換された。
カルロフ邸殺人事件の神話レアパックを10枚購入し開封したが、10枚中9枚がジェムになってしまった。
そのあと通常パックを開封しても未入手の神話レアは出ず、ジェムになってしまった。
排出されない神話レアは3種類
「法の執行者、トミク」、「再鍛された研究者、メーレク」、「議事会の顎、ヴォジャ」これらはパックから出ると思っていましたが違うのでしょうか？回答を求めます。1 vote -
Purchased cosmetic not available in collection
Working on PC.
I purchased a card cosmetic from the shop for the card Omniscience. When I go to my collection, the cosmetic does not display as an option. When I sort my collection down to the card, I am not offered the button to select any variant card arts at all.
1 vote -
Missing card
During Quick Draft (on Windows PC) I drafted (and played with) a copy of Hide in Plain Sight. After the games, the card does not appear in my collection. It shows 0/4 copies available in deck building when it should have 1/4. The same thing with High Alert (which I drafted my first copy of in the same draft).
I noticed because I always create a copy of my draft decks and this one went to the bottom of my deck list (where decks go when you don't own a copy of every card in the deck).
See screen shot…
2 votes -
1 vote
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Deck
I got the 5 mono colour decks, but the missions for the 10 multicolour decks didnt appear. I searched the deck list online, to check if i had the cards in my collection, but there was nothing.
Could you please add the free new player multicolour decks to my collection?2 votes -
Missing lands in draft when changing deck
When changing your draft deck in premium draft for March of machine the lands are replaced with battles. I am unable to add leave to my deck making it impossible to continue with the draft. Searching for basic lands in the deck builder also produces no results. When clicking on the mountain icon it just loads battles and no basic lands.
26 votes -
Smuggler's Copter after Unban not in Booster
After the Unban of Smuggler's Copter the Card should be available in Kamigawa Booster
1 vote -
bug
I'm sorry if I write badly but I don't speak English, I would like to know why when I buy a mythical envelope it tells me that I have the complete collection, but I still have 3 mythical cards to complete in the new Karlov's collection.
1 vote -
Stater deck duel reward missing
I played the starter deck duel and got excited because I got a cool card style and when I went to look for it to show to my firends I didnt have it. Unfortunately I didn’t catch the name I just remember the image.
1 vote -
Theros Beyond Death style of ``Soul Beacon Lantern'' bug
This is a report and request for a fix regarding a bug where some style cards purchased in-game cannot be used.
Specifically, it is ``Soul Beacon Lantern''.
I purchased the Theros Beyond Death style of this card in-game and loved it. However, at some point this style no longer appears on the deck construction screen or collection screen.
This phenomenon is not common to all styles; most style cards will display it.
Although I haven't found a complete regularity, this is probably a phenomenon that occurs with cards included in the "old frame version artifact". A style that I thought…2 votes -
No ICR reward for MOM mastery pass level 71+
I didn't seem to be receiving my ICRs for levels past 71 of the MOM mastery pass so for my most recent level (78) I tracked everything. I can say with certainty that my vault progress did not go up, no card showed in my collection, no gems were added to my account and I am still missing the same number of cards to have a full collection of every standard legal set. The only possible outcome is that I did not receive a card.
14 votes -
2 copies of the same legendary card in a brawl deck
Should be a format with only 1 copy of each permited per deck.
2 votes
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