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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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1633 results found

  1. Prison Sentence doesnt work

    Says activated abilities don't activate but they still do not sure if it's bugged but I've lost so many ranked games bc of this issue and I know that this isn't how the card works so fix please

    1 vote

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  2. Everflame, Heroes Legacy

    That artifact says
    'Equiped creatures gets +3/+3 and loses all other abilities.

    Bug: the equied creature gets +3/+3 BUT NOT loses abilities!

    1 vote

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  3. Card suggestion

    I would like to see the inclusion of some older legendary cards yo mtg arena. 2 cards I would love to see added oloro ageless ascetic and urza chief Artificer. These are 2 commanders me and my buddies on mtg arena talk about wanted to play alot. It would be amazing if they got added to the game.

    1 vote

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  4. Spellslingers reward in MTGA

    I get 1500 gems from Spellslingers in MTGA.
    My account is Linked, but i didn't recive any message in MTGA with reward...

    1 vote

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  5. legal carte bug

    FR/ Certaine carte de mes decks Historic sont apparemment Hors format pour un mach contre un Bot , certain de mes decks sont aussi hors format pour l'Historique mais pas pour le Standard, certain des mes deck sont hors format pour de l'intemporel mais pas pour de l'historique alors que l'intemporel autorise toutes les carte d'Arena, et bien sur le jeux n'affiche pas les carte Hors format présent dans mes deck

    EN/ Some of the cards in my Historic decks are apparently out of format for mach vs Bot, some of my decks are also out of format for Historic…

    1 vote

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  6. Cards disappeared in deck builder

    There are cards that disappeared from my collection and the deck builder, even when I try to find them clicking "not owned" (which is untrue because I do own them) they don't show up, I've tried with every filter and still nothing.
    For now I noticed it with: Brotherhood's End and Brazen Borrower

    1 vote

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  7. Game crashes when trying to open deck editor

    It happens randomly without rhyme or reason, but when it does the game is unplayable for anywhere from a half hour to multiple hours. I've tried closing and reopening. I've tried force stopping the app. I've tried uninstalling and reinstalling multiple times, despite knowing that I'll have to suffer through the intro play without anyway to bypass it. Any recommendations would be greatly appreciated

    2 votes

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  8. 1 vote

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  9. ban etali

    Ban Etali, it's a fun-killer. Just got one played and duplicated on me, this guy's playing it 4 times and playing all my cards. Not cool, not fun, not interesting, just annoying.

    4 votes

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  10. tajic, legions valor

    Hi,

    I am trying to add Tajic, Legions valor to my historic brawl deck. When i search for it (including cards not collected), it does not show up in the search. pics attached. I am attempting to craft it, but cannot find it to add to my deck. Pics attached. Any help is appreciated. Thanks. P.S. I am on PC

    1 vote

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  11. didnt receive a pack after leveling up

    I've use the code impeccable that gave me 500xp wich was enough to level me up from 47 to 48, i've receive the 1000 gold but didnt get the murder at karlov pack. I've restarted the game and still there was no pack.

    1 vote

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  12. Rebalanced Cards Unavailable in Bot Game

    When I play a game against the bot to test a deck out, I cannot used rebalanced cards - I have to Clone and Change the deck to try it at all. This means the deck doesn't play quite the same but more importantly, eats up extra room in my deck list.

    Please enable rebalanced cards in bot matches or add a 'rebalanced bot' mode.

    Additionally, please make the 'Rebalanced 60 Card Challenge" mode easier to access. It's a pain to go via the crossed swords in the upper right, vs clicking my friends list to challenge.

    1 vote

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  13. Midnight Assassin from Streets of New Capenna not usable in Historic?

    Not sure if this is a bug, but the game will not let me use Midnight Assassin from Streets of New Capenna in a Historic built deck. I have gotten this deck to work with this card removed, and I've gotten it to work with other cards from Streets of New Capenna. I am not sure if this is a bug, or some other restriction on the card. The game won't even tell me this card is an issue within the deck, I had to troubleshoot by taking cards out of the deck to find out which card was the…

    1 vote

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  14. well cards deleted

    when i crafted all card from a deck, i just lost my well cards without crafting cards. lost 3 unco and a mithic

    1 vote

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  15. 200 cards decks

    The joke was fun at first, now it's enough. >200 cards decks are stupid. Put a limit on the card's amount. There's no logic strategy to fight those stupid things. So far, if I see a deck with more than 90 cards, I just resign

    1 vote

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  16. IReceived Gems instead of a Rare card in a MKM-Pack

    I opened a MKM pack and received 20 gems instead of a Rare card, hence the fact i do not have all rares or a full playset of them.
    This is the first time this happened.
    Here are two screenshots, the cards from the opened pack, and my collection of MKM-Cards

    Playing on Mobile

    2 votes

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  17. Allow manually reordering cards in deck and sideboard

    I'm trying to take a screenshot of my decklist to post on social media. It would be amazing if I could manually reorder the cards in my deck and sideboard to help emphasize some talking points.

    Also, the sideboard has a couple of issues I'd like to see changed.
    1. The "Done" button blocks the name of the 15th card.
    2. I'm having a hard time with the sorting of the cards in general. It seems to sort by color, then mana value. As outlined above, it would be great if I could simply drag and drop the cards into…

    1 vote

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  18. Bug: Starter decks not legal in alchemy

    Ever since the rebalance in january, two of the starter decks (Charging Ahead and Sylvan Wisdom) are not legal to play in alchemy.

    This is because some of their cards got rebalanced, but the starter deck is still using the old versions.

    You can bypass this by cloning the deck and putting in the correct versions, however its confusing for new players and for deck slot space.

    3 votes

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  19. Danger Fblthp Gives Empty Packs

    I opened Arena to play and immediately received 2x of this weird evil Danger Fblthp in black and white. I claimed him, and it apparently was a card? I checked my card collection and it wasn’t there. I then checked my notifications and I had received a notification from this same Danger Fblthp. He offered me 3 generic packs and I accepted. I opened them all at once and received a blank screen, but my gold wildcard progressed once. I then checked my card collection and I gained around 8x different Murders cards. I’m on an iPhone X256gb.

    2 votes

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  20. apply styles

    I can still buy new styles, but for some of my decks, the "Apply Styles" button remains no matter how many times I click it. I have also already went ahead and tried refreshing it by clicking out of the deck and back in and even logging out and back in

    1 vote

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