MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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1683 results found
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Add deck copying to the game please please please please
Please add the ability to copy opponent decks to the game. It literally ruins the game that you cannot easily copy decks, and you're forcing me into net decks and homebrews. BORING add deck copy already.
1 vote -
Rewards do not display properly
The reward is not displayed correctly. Thank you and best regards,
The log was too big to upload. Removed intermediate logs.1 vote -
Collection search filter -?booster incorrect for newer editions
The -?booster filter seems to be broken for newer editions (WOT, LTR and an alchemy24 Edition (not sure which?) for sure, MOM most likely too).
Lots of cards that can be obtained in boosters are not affected/excluded by the filter.1 vote -
1 vote
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Lord of the Rings Packs
I received the following message while opening Lord of the Rings packs: "Congratulations! You have collected all rare cards in this set." However, this is not true. I do not possess any of the following rare cards in this set: Frodo, Determined Hero / Gandalf, White Rider / Gollum, Scheming Guide / Witch-King, Bringer of Ruin / Fires of Mount Doom / Galadriel, Gift-Giver / The Balrog, Flame of Udin / Bilbo's Ring.
Sincerely,
Kenneth Merkel
1 vote -
I find it wrong to receive the same reward cards too often
I find it wrong to receive the same reward cards too often, is it possible that you can't introduce a limit?Receiving the same card 12 times is frustrating and makes the game ugly.
1 vote -
Cant find a card
I cant find a certain card to add to my deck. Its called Omniscience. I just opened a pack and got it, but when I try to add it to my deck i cant find it.
Im probably just not looking in the right place, but there is no clear instructions on how to find it and no articles to describe steps.
1 vote -
Wrong sorting of decks (extra auto sorting layer)
In the deck builder we have the option to sort our decks by various criteria. One of them is "Alphabetical". This option doesn't work properly though. The sorting is only partially correct but some decks aren't in the right order (and put at the end of the list).
[Edit: Ok, I think I see now what the issue is. Despite of having chosen alphabetical sorting you still put decks with "issues" (cards not allowed in format etc.) at the end of the list. From what I've observed, favorite decks are also automatically sorted to the start of the list of…
1 vote -
Unable to Filter by Standard
i cant sort my collection to show only standard cards when building decks
There used to be formats that can filter the card collection. Now its just all sets and not like it used to be with standard or alchemy and historic and so on. I wish I had an old screen shot of how it was before it updated and changed it a couple months ago. I would like it back so I can see my collection in the different formats for building decks. I hope this is an easy explanation so anyone can understand.
1 vote -
Innastrad: Alchemy
It seems that Innistrad: Alchemy may not be reporting the correct percentage of collected in my profile. For example, I bought 3 new packs today, and got 3 cards in this set that I didn't already have... but it still says 28% before and after I did this! The percentage didn't change... is this an issue with this one set? The rest of the sets seem to update just fine...
1 vote -
Mastery Tree Infinity drops
Bought Mastery Pass this issue. Have completed mastery tree but the infinity drops of an uncommon card are only dropping on alternate completions not every time.
1 vote -
buying land card styles gives wrong skins
I used once 500 gems and then again 2500 gold to buy both basic plains and basic swamp parralax skins from the eldrain edition. however, for plains i received the M20 plains (reprint of mirage or onslought i guess), for black mana i bought the eldrain skin and received war of the spark swamps
i feel a bit ripped off tbh, especially since these are only basic lands.... haven't tried it with other editions eversince. i wish i'd get my gold back or at least the other skins
1 vote -
various new bugs...can't buy card styles and prizes don't show up in Mideweek Magic
A couple of weeks ago, the option to buy card styles by clicking on the cards in my collection disappeared. I can still "craft" cards just fine, but I can't buy alternate cart art styles--except for the daily deals at the store.
Also, when I play Midweek Magic, I don't get prizes--there is just an empty screen at the center where the prize graphic should appear--for either both the first and second wins or just the second win. The third win gets me an alternate card art style still, however.
1 vote -
Mon compte est revenus dans le temps
Bonjour,
Je met à jour Arena sur mon téléphone pour pouvoir le lancer et ce n'est pas le compte que j'avais laissé lors de ma dernière connections que je retrouve. (Connections qui ne date que de quelques heures) mais mon compte tel qu'il était il y a environs 2mois. 🤔🙃. L'état de la collection, rangs, gemmes, or, jetons, points pay in. Tout attesté dans ce sens.
Étrange. Déroutant.Bien à vous.
1 vote -
Cant add or remove card
Fast tap to remove or add card to deck does not work. It just shows card. Its almost every time. Im not sure if its connected with using search. My platform is android mobile phone
1 vote -
Card styles gone
There is an even bigger problem than card creation, many card styles have disappeared and cards that were once special are back to normal, I'm talking about many many cards and I personally spent money to create some card styles that now I don't have them anymore! I hope you solve this problem otherwise I'll take legal action! I spent money to get those cards and finding them again in normal style was not pleasant! If you don't recover I will take serious action, I don't like these games!
1 vote -
Game Freezes When Attempting to Load Deck Collection
Platform: PC
Bug: When attempting to view deck collection, either by clicking the on the"Decks" tab or by clicking "Choose a Deck" in an event, the game progresses to the "Waiting for Server" screen and promptly freezes.
Expected Result: When attempting to view deck collection, the game loads all decks in the player's collection and proceeds as normal.
Notes: Device meets minimum specification requirements. Bug persists regardless of graphics settings or screen resolution. Restarting device had no effect.
1 vote -
Bug Report
I have imported a deck and the UI tells me i have enough wildcards, when i click the button to craft i receive the message that i do not own enough wildcards
1 vote -
Attempting to select deck in Historic All-Access, Basically No Bans corrupts the deck
PC version: Attempting to edit a deck to use with Historic All-Access, Basically No Bans screen puts the deck into a state where you cannot select the deck, but cannot change it back to its original format.
To reproduce:
From the main menu, click "resume Historic All-Access, Basically No Bans"
Click on the deck selector
Click on a deck you want to play
Click Edit Deck
Go to Deck Details
Change format to No-Ban Historic is selected.
(NOTE: You can no longer change it from No-Ban Historic. The dropdown appears but is non-functional for this deck forevermore.)
Return to deck…1 vote -
Some copies of the original Thalia just vanished
Some copies of the original Thalia just vanished
I can't use one of the Thalia, Guardian of Thraben cosmetic in new decks, game says i only got one copy of the card. I still can run 4 in the SB of a deck i made before the cosmetics atualization
1 vote
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