MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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1650 results found
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Bug
Marauding Raptor + PolyRaptor creates an infinite loop of card creation. Breaks the game
1 vote -
Product Suggestions
Bug when searching in the card screen. Game instantly locks up , no search results and after 1-2 seconds hourglass symbol from game load sits. eventually have to force close.
log included1 vote -
No matery pass rewards after level 80
- When i level up i should get a card, at least uncommon. I did sometimes, but most often I do not. Before level 80 i had no problem with the rewards.
- PC
- no card reward when i level up (I even checked if it appeared in my collection even though it didnt appeared as a reward, but it did not
- i should get a card per level after level 80
1 vote -
All decks gone from account. Cannot make new decks. ACCOUNT NOT FUNCTIONAL
My MTGA is unplayable. All of my decks are gone from my account, and I am unable to make new decks or see any decks. My account is still showing my gold and wildcards, but I have none of my old decks in my decks tab, nor will it allow me to play in any way. I uninstalled then reinstalled the client completely and it did not correct the issue. This issue started last tuesday during the midweek magic, which I was unable to play in. I was hoping to continue with my mastery before the new set drops, and…
1 vote -
Customizable deck color icons
Formats like Explorer and Historic feature a lot of hibrid cost cards (Like Kiora in Green Devotion or Jegantha in Rakdos Sacrifice) that clutter the color icons on the deck selection screen. It would be nice to have manual control over which colors show up below the deck box
1 vote -
Coringas utilizados e cards não adquiridos e cards faltando
Ontem eu adquiri alguns cards utilizando os coringas, os coringas foram descontados mas os cards nao estão no meu inventário (print de alguns dos cards, não de todos).
Na semana passada houveram cards que simplismente sumiram do meu inventario.
Eu jogo no PC e no celular. As cartas ontem foram adquiridas atraves do aplicativo do celular.1 vote -
Received 20 Gem Reward instead of Rare/Mythic, Clearly do not have all rares in Kaldheim
Bought a pack of Kaldheim and received a 20 Gem Reward instead of Rare/Mythic. I do not have all rares in Kaldheim.
Furthermore, this problem appears to exist all over this forum with no official responses. This bug report system is not seeming effective, my search produced 1600 results, I "voted" and commented on some but I'm not sifting through that many bug reports to find the one with the most votes. I don't know how you expect this system to be functional and useful as it is unless it's just a place for pacifying complaints that you will never…
1 vote -
Zilortha
With the 'set completion' feature added, I noticed I was missing multiple cards from Ikoria.
The cards I was missing were "Godzilla, King of the Monsters" and "Zilortha, Strength Incarnate"
These are the same card. I used one mythic wildcard to get a zilortha, but did not receive a godzilla.
With Alchemy re balances, you give one of each card. How can the same card in the same set not have the same treatment?
1 vote -
Remove Historic Cards From Brothers War Digital Packs
Don't foist your historic cards on my when I purchase packs from your Brothers War Set. I am not interested in the historic format, and digital cards in a format I have no interest in have no value to me. It is frustrating and a disincentive to purchase packs on MTGA.
With physical packs I can understand as those cards still have a value and can be sold/traded. However in the digital format, there is no inherent value to the cards if I am not interested in the format. It is frustrating, and off putting that I invest my money…1 vote -
1 vote
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配布デッキが手に入らない
クエスト報酬で手に入るスターターデッキの一つがクリアしてもいないのにクリア扱いになり手に入れることができなかった
1 vote -
Viashino Pyromancer Card Style
I put in the StarterStyles code and it states I have redeemed the code but I do not have the Viashino Pyromancer card styles. I am trying to figure out how I can that style when I have already redeemed the code.
1 vote -
no rare
From the decathlon event I got a theros beyond death pack which had the gem card instead of the rare, despite the fact that I do not have over half of the theros beyond death rares.
1 vote -
Error con la activación de una carta
hay un error con la carta "Guardián dorado", se supone que se transforma al morir después de activarse su efecto el mismo turno, sin embargo la transformación no se activa sin importar como muera el guardián dorado
1 vote -
Daily shop purchases not showing up in collection
In the past when I first started play I would buy cards from the daily shop and my in game cash would be gone gone from the purchase and under the card it would say purchase. I tried looking for the cards to make a deck but could never find them. I was not looking in my collection but look in the deck building were I would select a type of game I wanted to have. At the time I thought that is was a restriction because some cards are not allowed in certain types of games like standard but…
1 vote -
Missing Cards
For the last 24hours all the cards that I have been buying and winning in prizes are not appearing in my collection or anywhere else. What can I do to have them?
1 vote -
No ability to set styles
Today I completed a historic artisan event and was awarded the generic parralax style for underground river. Because I really liked the borderless alternate BW art for the dual lands I'd already thrown some gold at that collection. Now I am forced to manually change that style every single time I want to make a deck with dimir colours. Why can't I simply select a preferred style for a card in my collection? What kind of third rate, incompetent team can't implement cosmetic preferences?
These seconds add up over time. You're eating up my life you trashy developers. Pull those…
1 vote -
BUG: BRO rare Woodcaller Automaton distribution
I have almost a complete playset of Brother's War rares, but I have never opened a Woodcaller Automaton. I have 263 rares out of a possible 272. Of the missing 9, four are Woodcaller Automaton. This can't be explained by randomness.
1 vote -
1 vote
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Improve the Deck filtering and search to allow searching its content
Hello,
In the Decks panel of the client, could you please improve the search to allow searching the decks whose card names contain the text in the searchbox ? That way one could, for example, easily find all the decks containing "Shock" to either apply the newly aquired style for that card or either upgrade it to "Play with Fire".
More formats (at least Pauper, Artisan and the distinction between Brawl and the Historic Brawl) could be added to the deck filtering to better align it with the formats available in the deck builder.
Thanks and regards
1 vote
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