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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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1625 results found

  1. 1 vote

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  2. 1 vote

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  3. Error/incorrect card in booster pack

    I received a Brothers War booster pack as part of my Mastery progress. I opened the pack and one of the uncommons was an Ornithopter. As far as I can tell based on release info, the Ornithopter is not part of the Brothers War set and is not Standard legal. I'm playing on iOS/Iphone.

    1 vote

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  4. BRO mastery pass no extra levels

    In the past, when I pre-ordered the bundles, and I got the mastery pass, it would award 10 levels right away. This time for Brothers War, I didn't get those levels. Did they change that portion of the mastery pass?

    1 vote

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  5. Save manually sorted stacks in deck builder

    When editing a deck (on Android), you can change the layout to see all your cards sorted into stacks by their mana cost. You have the ability to manually drag cards around into other stacks or to create new stacks. However, if you click Done and leave the deck editor, these stack sort changes are lost. When you reopen your deck, the cards are all sorted by mana cost again. It would be great to preserve these changes, and offer a button to reset back to default stacks if you want.

    1 vote

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  6. Cannot update decks without triggering a disconnection after Brother's war update

    Whenever I try to update an existing deck with new cards (which I can craft, and I could open packs) including the midweek magic sealed deck, after today's update, I lose connection and must both log out and close the mobile app completely before reopening or I cannot connect to the game. The status page says "no incidents reported" I cannot possibly believe that to be the case.

    1 vote

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  7. MTGA

    2 quick things I've noticed about sideboarding and how it works as a user:

    If you try to drag cards out of the card using a mouse, but the "Craft" button is enabled, it will not let you remove the card from the sideboard.

    Is there any reason sideboards have to have the 7/15 and then the next 8 cards in the board when the deck format is Traditional? It would be nice if my sideboard looked the same as my main board when I have Traditional/Best-of-3 selected as the deck format (but it makes a lot of sense for…

    1 vote

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  8. Historic decklists on magic gg

    You stopped posting historic decklists on the magic.gg/decklists . it was a great source for ideas. Please bring it back!

    1 vote

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  9. trying to add cards

    i am trying to goblin warchief to my collection it says not found when i hit the craft button

    1 vote

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  10. scrap trawler is colorless

    I have an Osgir, the Reconstructor commander deck. Today it shows up as an illegal deck due to a card not in my commander's color identity. Scrap Trawler is show not being in Osgir's color identity. The digital color of the card looks like it would be a blue card but Scrap Trawler is colorless and should be legal in this deck.

    1 vote

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  11. Mastery Tree did not receive mythic card reward Dominaria Black

    I do not see in my collection a copy of Sheoldred, The Apocalypse. Please update my account with a free mythic card so I can redeem for this or a code for this card. I think I have copies of the other 4 mythic rewards.

    1 vote

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  12. Can’t select card from pool

    I just got an alt art Torvold but whenever I try to select him for my brawl commander deck he never appears on the deck list. What can I do?

    1 vote

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  13. carta non riconosciuta

    ho sbloccato l’esemplare di serra con la maestria della dominaria unita ma non me la fa aggiungere nella collaction e nel deck building come mai?

    1 vote

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  14. Mizzix's Mastery Only Displays in Japanese

    Mizzix's Mastery Only Displays in Japanese

    This happens in both my collection and in gameplay. When I mouse over (either card style) it only shows the text in Japanese. My language is set to English. This doesn't seem to happen for the other Strixhaven special cards.

    I'm on a mac.

    1 vote

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  15. Crafting World Championship deck and unable to craft 'Swamp'

    I was looking at the list of Worlds decks and was trying to craft one of them in place. However, because they use the DMU full art, which I do not have and cannot buy, I am unable to simply press the craft all button.

    I can craft each card one but even then the deck would be invalid since I can't craft these DMU lands. You cannot edit these decklists in place to switch to default lands. You have to copy them and then edit.

    Showing the Worlds decks and allowing us to craft them is a great idea…

    1 vote

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  16. No wildcard when winning the fifth same card

    Why do I get tickets as a victory bonus that I already have 4 times?
    Then why don't I get a wildcard?

    1 vote

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  17. Errors in the "Set collection" reports with Baldur's Gate and Dominaria United

    There are errors in the reports of the Set Collection with Baldur's Gate and Dominaria United.
    Baldur's Gate has 84 Mythics (21x4). I have 55 of the 84 mythics, but the set collection reports that I have 20/21. Those are my singles. I have 20 unique mythics of 21 (see "Set collection errors 1.jpg and Set collection 3.jpg)
    The same problem occurs with Dominaria United, but then with the uncommons. I have 304 of the 320 uncommons, but the set collection reports that I have 79 out of 80 cards. Again: these are my singles (79/80) (see "Set collection errors…

    1 vote

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  18. fongepied, transplant thallidé

    Bonjour,

    Il y a une erreur sur le texte de la carte, il est marqué que la carte réagis avec les terrains île et forêt alors que c'est marais et forêt.

    1 vote

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  19. Please, separate extra products from the core ones in the Set Collection tracker!

    The new Set Collection page is great to keep track of our collection, but it's frustrating to see that sets for which I have acquired all the cards are marked as not complete because I didn't craft their extra products (usually cards printed in paper for Starter Decks), unotainable from regular packs. Can those items be listed somewhere else or, at least, not to be accounted for the collection progress of a set? Thank you.

    1 vote

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  20. bring back the goblin staples

    so i play krenko in standard brawl and i find it unfair that goblin staples like goblin recruiter along with impact tremors are not in arena and many more cards while every other deck has every card they need pls help us goblin players our decks are suffering and its unfair that we get hurt while every other deck is given all of its support plus more

    1 vote

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