MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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1779 results found
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Original version still show in Historic Brawl decklist
Historic Brawl decklist still use the original version of Esika Chariot (as shown in screenshot). This makes the deck illegal for Historic Brawl.
I have no such issues with Omnath and Alrund's Epiphany, the other two cards with rebalancing.
1 vote -
Wylie Duke Cosmetic Issue
I received a cosmetic for Wylie Duke, Atiin Hero. But, whenever I go to put on the cosmetic it does not appear and shows only its base version. I've seen other posts with this problem but I figured the more that post it hopefully the quicker it will be resolved. Wizard of the Coast, it's on you..
0 votes -
New Horizons 3 set not appearing in deck builder/collections.
When trying to view the just released New Horizons 3 set, the option does not exist. This happens when in settings view for "Collection" and the deck builder.
0 votes -
Vault progression probably broken
Hello,
In the past weeks I have bought quite a lot of Outlaws of Thunder Junction packs and my vault progression has moved only once. Moreover, I'm quite sure after one pack it changed the progress to 28.4% but the other day it went back to 28.2%. Please, can you verify it is not broken on my account? Thanks a lot.
Best regards.0 votes -
Sundown Pass not able to be added to Alchemy deck
I own two copies of Sundown Pass, but Arena won't show them as cards that can be added to my Alchemy deck, even though Sundown Pass is legal in Alchemy.
0 votes -
gix
When in deck building, hovering over Gix sleeve causes a big purple square to rotate on screen.
0 votes -
Death Is Temporary, Metal Is Forever sleeves
I have a sleeve art missing in Arena from the Secretversary 2023 sleeves Death Is Temporary, Metal Is Forever sleeve set.
One of the 5 sleeves in the set has no art. Please see attached photos. The Underworld Dreams Sleeve art is missing. Photos and current log file are attached to this request.
Please review the attached photos and log file, before requesting them again.0 votes -
Japanese Card Card Image bug
Looking through my available card sleeves in my profile, two sleeves only appear as black with the Arena logo on them in the card sleeves section and in game during matches. I believe the two sleeves that have been blacked out are the Japanese art Chandra and Japanese art Vivien sleeves. This issue isn't present with the other Japanese art sleeves that I have.
0 votes -
Give us a means to set preferred art in collection/decks
I buy alternate art for cards. Why would I want to be unable to see them in my collection if I had the misfortunate of unlocking their parallax scrolling version. Every single time I make a deck, I have the manually change half the cards to the right version. Do you know how many decks run Takenuma in standard? More than 70%.
You were able to give us a means to select our preferred printing, please do something similar for alternate arts. I should not have to -refuse- to unlock my Mastery Tree because of the parallax card styles becoming…
0 votes -
Unable To Continue Standard Event
I started a standard event but now it shows 2 wins and says "submit deck" but when i try to submit a deck (the same one i was playing with) it give me an error.
I started a standard event. A few days later, I want to complete it. The event says I need to submit a deck. When I submit a deck, I get an error message that says there was an error please try again. It will not let me continue the event. I had 2 wins and zero losses in the event.
0 votes -
Urabrask, Heretic Prator showing in All will Be One draft
It appears the wrong Urabrask shows in the draft
0 votes -
Joyful Stormsculptor
In the deckbuilding tool, if search for convoke, the card Joyful Stormsculpor is listed with Convoke, and the description for this mechanic appears when viewing the card.
0 votes -
Card image glitch when crafting wildcards.
Error when creating cards with jokers, the joker cuts the card into hits
0 votes -
Deck issue with Historic Brawl
So i have a squirrel deck... Today im playing historic brawl... EVERY SINGLE game i have random cards appearing in deck, while the core of my deck mechanic is absent... Planeswalkers that i NEVER put in are being drawn, Trample cards that i never added are in... After the game i go back and check my deck... those cards are not in my deck library. Makes no sense. Whatever you guys did i cant even play some decks because random cards are put in at start of match meanwhile essential deck mechanics are removed... and before replying... no its not…
0 votes -
WRENN AND REALMBREAKER,THE MEATHOOK MASSACRE,RECKLESS BARBARIAN.
WRENN AND REALMBREAKER,THE MEATHOOK MASSACRE,RECKLESS BARBARIAN.
There is a combination with these 3 cards that I believe to be very broken in the game.
When you have Wrenn and Realmbreaker's "emblem" with The Meathook Massacre in play, casting Reckless Barbarian and sacrificing it causes an endless loop of 1 damage without ever passing turn. Was this intended?
0 votes -
I cannot use all cards I crafted until restarting app.
Recently I redeemed 6 Mythic Rare wildcards for 3 Unnatural Growths and 3 Zoprandel, the Hunger Dominus'.
Sometimes I can use all 4 of each, sometimes I can only use 1.
It doesn't really need to be resolved, as reopening the app fixes it, but it's quite annoying because it usually takes a while for the app to load.
0 votes -
Sideboard Cards Removed After Match
hey there , I'm reporting an issue I'm having for a couple of days now ive been playing magic a lot an I'm wondering why is it when I'm playing my deck online or with a friend it seems to remove my cards off sideboard that it goes from 15 -7 every time is this something I can fix or do we need an update ?
just letting u know that whenever I play magic my cards from my side board keeps on disappearing I put 15 an when I play online it goes from 15 -7 an i have…
0 votes -
Phyrexia All Will Be One Packs bugged
I believe that Phyrexia All Will Be One Packs are bugged. I received 1 of every card from the Decathalon event and opened quite a few packs. I am now receiving the gems from opening all the rares but I'm still missing 3 copies of Serum Sovreign, Kinzu of the Bleak Coven, and Rhuk, Hexgold Nabber. I only have a single copy of each which came with the Decathalon reward meaning that I never opened a single copy of any of them which is super weird. I have all the rares otherwise. I'm wondering if you can even open any…
0 votes -
Anime Compleated Planeswalkers Not in Inventory
I had supposedly won all 4 (or was it 5?) Compleated Planeswalkers with the black and white anime art treatment during a recent Arena Event, but they never were put into my inventory, and I can't find them anywhere.
0 votes
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