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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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2489 results found

  1. Penalized with a loss in a quick draft after opponent conceded

    I was going for my 5th win of a LOTR quick draft. My opponent conceded and upon returning to the event page, I saw I had been given my 3rd loss instead of my 5th win. Unfortunately, it seems this has been an issue for awhile and I'm not seeing much resolution for those who have posted this issue previously.

    Not only robbed of my 5th win, but robbed of the chance to get the full 7 win draft. I was on a 4 game streak too after making some changes to the deck so I was feeling really good…

    3 votes

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  2. Lash of the Balrog won't allow me to sacrifice a creature

    In two separate games I cast Lash of the Balrog, then selected sacrifice a creature, then targeted an opponents creature. But when it came time to pay for the spell it wouldn't let me sacrifice any of my creatures, it only allowed me to pay the extra 4 colorless. I kept undoing and trying to make it work but I couldnt. Lost both games on MTGA because of it during a sealed event.

    2 votes

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  3. Momir format could be much better

    I like the Momir format, but I believe it needs a more curated list of creatures that could be copied by Momir's ability. For example: there are creatures like Surrak and Dragonclaw that care only for nontoken cretures entering the battlefield, but in the momir format it's not possibile, so their ability is meaningless. The same is true for all the creatures that could search your library for some specific type of card, like Deadeye Quartemaster.
    But the worst creatures are the ones that make you lose the match: today I paid 6 mana and got a Demonlord Belzenlok, that…

    2 votes

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  4. Bug: Searing Blaze, Molten Impact

    molten impact was cast on a shambling ghast.
    the next turn searing blaze was cast on a swarm saboteur.
    This should have resulted in 3 damage from searing blaze and 3 damage from molten impact being dealt to the opponent. instead no damage was dealt and the opponent remained on 19 life

    1 vote

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    1 comment  ·  Events  ·  Admin →
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  5. Game crashed, didn't let me login into match showing "unable to locate collection" error

    Game crashed, didn't let me login into match showing "unable to locate collection" error.
    Once i managed to login again it didn't allow me to take any action and gave me a game loss for time out. Can you please look into it? The experience on mobile have been very frustrating. Thanks ViR

    5 votes

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  6. Ring bearer mechanics error

    My opponent had a 4/4 creature with indestructible. I attack with 3 creatures with less power. My opponent blocked one of the creatures, however ones the blockers where stablished. I played an instant that gave that blocked creature the level 3 bearer ring. Which states that when that creature is blocked the creature blocking it must be sacrificed. Occurs that didn't happen. Please fix glitch which costed me my draft game.

    2 votes

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    1 comment  ·  Events  ·  Admin →
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  7. premier draft

    i was drafting when i lost my first game and i was taken out like i lost all 3, i got 250 gems and the dmu premier draft is gone.
    I request the refund of the 1500 gems that were spent or the game where I left off.

    15 votes

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    8 comments  ·  Events  ·  Admin →
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  8. ミッドウィークマジックで2戦目の報酬がもらえてない

    今日の2戦目の報酬が空だった。一枚分返してほしい。

    1 vote

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  9. quick drafts ending 3 hours before scheduled end time

    Just an idea, but if a format is advertised to run until a specific time, it should run until that time, not end 3 hours early.

    1 vote

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  10. color challenge bug

    when playing red against blue it stops working and i can never finish the match. It stops at different points also

    1 vote

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  11. Shivan devastator bug

    I had lost a game in historic event because my opponent cast a shivan devastator 0/0 and this became a Copy of the monastery swiftspear in is graveyard. The problemi is i can't target the creature with my spell and i can't block It.

    1 vote

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  12. 1 vote

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  13. Bug: Night of the Sweets' Revenge

    I was playing a Quick Draft game. My opponent had a Conceited Witch, an Archon of the Wild Rose, and had just sacrificed a Night of Sweet's Revenge to give them both +3/+3 until end of turn. On my side of the battlefield, I had a Hamlet glutton(tapped), a Greta, Sweettooth Scourge(untapped), a Hollow Scavenger(untapped), and a land made into a 3/3 by a Brave the Wilds(untapped). I also had one regular land untapped and a food on the battlefield.

    My life total was 8 or 9, I honestly can't remember, and my opponent attacked with both creatures. The Conceited…

    1 vote

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  14. Draft lost

    I’ve lost 10000 pounds because of a bug while i was trying entering in a new Draft.
    H. 10.35 friday 20 oct
    I had already paid for this event

    1 vote

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  15. I am not leveling up despite earning experience

    My experience is stuck at 975 at level 69. I've won games and earned experience through completing the daily quest (gold and EXP) and winning games (game number 7 and 8 at least), but yet I stay at level 69 with 975 exp. I would expect that the experience I earn get credited to my total and that I earn level 69 reward.

    1 vote

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    1 comment  ·  Events  ·  Admin →
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  16. Redraft for Phantom draft events should be allowed!

    Have you gone into a phantom draft and just gotten a terrible pool of cards to work with? Have you enjoyed the set so much you would like to redraft and play again with a different deck?

    Wizards should allow at least one redraft or a redraft after every 5 games played for the simple quality of life to ensure that their loyal players will continue to enjoy the formats that they enjoy the most without bad luck destroying the fun!

    1 vote

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  17. 9 votes

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    2 comments  ·  Events  ·  Admin →
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  18. Quick draft Lord of the Rings

    Hallo, i started a quick draft lord of the rings and out of 3 played matches so far, I won 2 and lost 1.
    The problem is it says i have 2 wins AND 2 losses.

    2 votes

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    1 comment  ·  Events  ·  Admin →
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  19. Server lost connection while playing draft, lost as result

    Since there is a fee to enter drafts, I'd like it to be reimbursed. Server issues should not result in default losses by players.

    3 votes

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    2 comments  ·  Events  ·  Admin →
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  20. Connection lost

    I cannot play more than 3 times because while im Play, the Connection lost and i losse the game. All the week ist the Same. I Play in Android. My Internet from the Cellphone o wi-fi running good

    5 votes

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